> This is pretty wierd. If I telnet from my office which is on the same
> lan as the server, I can telnet the mail server without any problem.
> Its only when I get home that I cant telnet to the smtp port 25. Will
> have to put the router off and connect the isp line directly to the
> server and see if that makes any difference. Once my mailserver ip and
> my external IP are the same, it should give me an idea if the isp is
> blocking the port. Although, they swear they arent blocking the
> ports..only blocking telnet to the ip. Sounds fishy to me..

Always difficult to get the fact's out of the phone support people.  However in this case they may be correct.

>
>  Do I need to make a mx record for smtp.bharatfloorings.com as well?

Nope, it's the MX host and it should have the IP address of the router.

>
>  Here is the mercury ini file..once again, I am very grateful for your help.
>

I'm removing some lines that are not pertinent.

>
> [General]
> myname:          bharatfloorings.com    # Canonical name for this server
> timezone:        +0000    # Time Zone to add to date fields
> file_api:        1    # Use the file api instead of queues
> mailqueue:       C:\MERCURY\QUEUE    # Where mail should be put for delivery
> smtpqueue:       C:\MERCURY\QUEUE    # Where the SMTP client should look for mail
> newmail_path:    C:\MERCURY\MAIL\~N    # Where to find the users' WinPMail mailboxes.

Ok, pretty normal.

>
> [Protocols]
> MERCURYS.DLL
> MERCURYP.DLL
> # MERCURYE.DLL
> MERCURYC.DLL
> # MERCURYD.DLL
> # MERCURYH.DLL
> # MERCURYF.DLL
> # MERCURYW.DLL
> # MERCURYX.DLL
> # MERCURYI.DLL
> # MERCURYB.DLL

You are running Mercury core, MercuryS (port 25 inbound), MercuryP (port 110) and MercuryC (port 25 outbound but this can change)


>
>
> [MercuryC]
> Host : smtp.bharatfloorings.com

This should be the host name of the ISPs SMTP host.  MercuryC will connect to the external SMTP host to send the mail.


> Failfile : C:\MERCURY\Mercury\FAILURE.MER
> HELO : bharatfloorings.com
> Poll : 30
> Scratch : C:\MERCURY\scratch
> ReturnLines : 15
> Timeout : 30
> ESMTP : 1
> POP3_Auth : 0
> Logfile : C:\MERCURY\Logs\MercuryC\~y-~m-~d.log
> Log_Verbose : 0
> Session_logging : C:\MERCURY\Sessions\MercuryC
> Session_logmode : 0
>
> [MercuryE]

Not used.

>
> [MercuryD]

Not used

>
> [MercuryS]

looks normal

> Debug : 1
> Logfile : C:\MERCURY\Logs\MercuryS\~y-~m-~d.log
> Timeout : 30
> Relay : 0
> Strict_Relay : 1
> Allow_Illegals : 0
> SMTP_Authentication : 0

Might need to turn on authentication for sending from outside the system.

> Session_logging : C:\MERCURY\Sessions\MercuryS
> Session_logmode : 0
> Compliance_Settings : 0
> Maximum_Failed_Rcpts : 4
> Max_Relay_Attempts : 4
> SSL_Mode : 0
> ST_Blacklisting : 288
> No_VRFY : 0
> SMTP_ConnFlags : 0
>
> [MercuryP]

Pretty normal.

> logfile : C:\MERCURY\Logs\MercuryP\~y-~m-~d.log   # Traffic logging file
> Session_logging : C:\MERCURY\Sessions\MercuryP\   # Directory for session log files
> Session_logmode : 0
> Scratch : C:\MERCURY\Scratch\MercuryP
> Timeout : 60
> UIDL_nul_list : 1
> New_UIDs : 1
> No_NUL_passwords : 1
>
> [MercuryX]

Not used

> # [Groups]
> # testgroup            :     TESTGRP
>
> [Domains]
; server : domain
> bharatfloorings: bharatfloorings
> bharatfloorings: bharatfloorings.com
> bharatfloorings: (202.177.251.251)

Wrong brackets, should be [202.177.251.251]

> Delta: bharatfloorings.com

Remove this one, you can only have one server.

>
> [Maiser]
> Maiser:          Maiser   # 'Username' of mail server account
> Helpfile:        C:\MERCURY\Mercury\MAISER.HLP   # Help sent on failed maiser requests
> Lookupfile:      C:\MERCURY\Mercury\MAISER.LKP   # Format file for the 'lookup' command
> Send_dir:        C:\MERCURY\Mercury\SENDABLE   # Directory for the 'send' command
> Logfile:         C:\MERCURY\Logs\Maiser\~y-~m-~d.LOG   # Mail server log file
> Notify:          C:\MERCURY\Mercury\TMP   # Dir. for pending 'notify' commands
> NoList:          N   # If 'Y', disable the 'list' command
> Local_only:      Y   # If 'Y', local 'notify' commands only
>

Hello helpful people!

I recently got myself a fixed IP 202.177.251.251 and have been trying to get mail for my domain which is www.bharatfloorings.com delivered to the server installed in my office. Have got the port forwarding done on my router for ports 25 and 110, and the MX records for mail.bharatfloorings.com point towards the fixed IP. I couldnt send mail using my fixed ip, but my isp gave me his smtp server address as 10.10.10.10 so I just use that and mails go through fine. However, regarding incoming mails, I dont seem to be able to receive them except from my local network.

So..what do I do to make the world know where to send mail for my domain and how to configure mercury to receive this mail? Please help!

Your POP3 server answers but your SMTP server does not.

Either your port 25 forward is setup incorrectly, you have a firewall blocking port 25, MercS is misconfigured or not running, or your ISP is blocking port 25.

My guess would be the latter since [quote] I couldnt send mail using my fixed ip, but my isp gave me his smtp server address [/quote]

If they wont open port 25 for you, then it won't work and you will have to get a domain mailbox at the ISP and POP it with MercD

By the way, do I also need to have cname records for pop and smtp created for mail.bharatfloorings.com created? Anyways, I think this could have been the reason why things werent reaching the server. Err..all very confusing. Also, do I need to have an A name record for the mailserver created? Is you could let me know all the external changes necessary at my domain and isp end it would be of the greatest help. Then, after that I will be grateful if you could let me know how to enter these into mercury mail :)

[quote user="firdy"]

By the way, do I also need to have cname records for pop and smtp created for mail.bharatfloorings.com created?

Nope, not required.  Probably should have a MX and PTR records though.But since you really are going to be using bharatfloorings.com for both the server name and the domain this looks good except you do not have a PTR record and some servers reject on the lack of this record.

Answer Section:
    bharatfloorings.com, A, 202.71.130.231
    bharatfloorings.com, MX, 10, mail.bharatfloorings.com
    bharatfloorings.com, NS, ns1.net4india.com
    bharatfloorings.com, NS, ns2.net4india.com
 

Anyways, I think this could have been the reason why things weren't reaching the server. Err..all very confusing.

 I do not think so, I suspect that port 25 is not being properly routed to the internal host, MercuryS is not running or port 25 is being blocked.  I've not seen many ISPs blocking port 25 inbound though.

Also, do I need to have an A name record for the mailserver created? Is you could let me know all the external changes necessary at my domain and isp end it would be of the greatest help. Then, after that I will be grateful if you could let me know how to enter these into mercury mail :)

Definitely need the A record and you have one for both host names.

[/quote]

Many thanks to both of you for your advice. Will see if I can get the port properly routed to the server as it would seem the rest of the configuration is done properly.

I managed to telnet smtp.bharatfloorings.com and pop.bharatfloorings.com. Yee ha!

 I still cant seem to send or receive mails. What do I enter into the core configuration if my server ip is 192.168.0.4 external router ip 202.177.251.251 and the server name is Delta (is that relevant?). Do I need to enter mail.bharatfloorings.com or just plain old bharatfloorings.com as my server name. Also, does one need to make any changes to the hosts file of windows?

[quote user="firdy"]

I managed to telnet smtp.bharatfloorings.com and pop.bharatfloorings.com. Yee ha!

I cannot connect to port 25 of this host. It's just a CNAME for mail.bharatfloorings.com and I can't connect there either.

 I still cant seem to send or receive mails. What do I enter into the core configuration if my server ip is 192.168.0.4 external router ip 202.177.251.251

The router should be translating ports 25, 110 and 143 to 192.168.0.3 in order to make the SMTP, POP3 and IMAP4 connections go to the correct system for processing mail.  For sending via MercuryE there are no other changes required but port 25 may be blocked.  I would try sending via MercuryC using the ISPs SMTP host as the relay host

and the server name is Delta (is that relevant?).

Might want to show us your mercury.ini file for checking.  The [Domains] section is especially relevant.

Do I need to enter mail.bharatfloorings.com or just plain old bharatfloorings.com as my server name.

You can use either  but I would use  bharatfloorings.com so that the postmaster and maiser would have the proper domain name.  It's got a MX record pointing to mail.bharatfloorings.com

Answer Section:
    bharatfloorings.com, MX, 10, mail.bharatfloorings.com

Also, does one need to make any changes to the hosts file of windows?

This is pretty wierd. If I telnet from my office which is on the same lan as the server, I can telnet the mail server without any problem. Its only when I get home that I cant telnet to the smtp port 25. Will have to put the router off and connect the isp line directly to the server and see if that makes any difference. Once my mailserver ip and my external IP are the same, it should give me an idea if the isp is blocking the port. Although, they swear they arent blocking the ports..only blocking telnet to the ip. Sounds fishy to me..

 Do I need to make a mx record for smtp.bharatfloorings.com as well?

 Here is the mercury ini file..once again, I am very grateful for your help.

#  MERCURY.INI generated by Mercury Setup
#
#
#  Sample Bindery Mode / Standalone Mode MERCURY.INI file.
#  This sample file implements most of the possible switches for each
#  module, but you can edit it to do less if you wish.
#
#  Anything after a '#' to the end of the line is a comment and
#  is stripped out before parsing. Trailing and leading whitespace
#  is also stripped before parsing. Many sample commands have been
#  left in this file commented out for reference purposes.
#
#  Note that in general, manual modification of this file is NOT
#  RECOMMENDED - use the Mercury "Configuration" menu to change the
#  program's settings wherever possible.
#

[General]
myname:          bharatfloorings.com    # Canonical name for this server
timezone:        +0000    # Time Zone to add to date fields
file_api:        1    # Use the file api instead of queues
mailqueue:       C:\MERCURY\QUEUE    # Where mail should be put for delivery
smtpqueue:       C:\MERCURY\QUEUE    # Where the SMTP client should look for mail
newmail_path:    C:\MERCURY\MAIL\~N    # Where to find the users' WinPMail mailboxes.

[Protocols]
MERCURYS.DLL
MERCURYP.DLL
# MERCURYE.DLL
MERCURYC.DLL
# MERCURYD.DLL
# MERCURYH.DLL
# MERCURYF.DLL
# MERCURYW.DLL
# MERCURYX.DLL
# MERCURYI.DLL
# MERCURYB.DLL

[Mercury]
failfile:      C:\MERCURY\Mercury\FAILURE.MER    # Delivery failure notification template
confirmfile:   C:\MERCURY\Mercury\CONFIRM.MER    # Delivery confirmation template
aliasfile:     C:\MERCURY\Mercury\ALIAS.MER    # System-wide alias file
synfile:       C:\MERCURY\Mercury\SYNONYM.MER    # User synonym database
listfile:      C:\MERCURY\Mercury\LISTS.MER    # List of lists
logfile:       C:\MERCURY\Logs\Core\~y-~m-~d.log    # Traffic logging file
logwidth:      30    # Width of address fields in logfile
retpath:       1    # Do/Don't use 'return-path' for errors
maxhops:       30    # Used to detect mailing loops
gullible:      0    # If NZ, don't validate 'From' fields
poll:          10   # Seconds between queue polling cycles
scratch:       C:\MERCURY\Scratch    # Where we can write temp files
returnlines:   15    # How many lines of failed messages to return
postmaster:    Admin    # NetWare UIC of postmaster
broadcast:     1    # Yes, we want broadcast notifications, but
receipts:      0    # ... no broadcasts for receipt confirmations
PM_notify:     1    # Do/Don't send errors to the postmaster
change_owner:  1    # Change message ownership to recipient
auto_tzone:    1    # If NZ, obtain timezone information from OS
LogLevel:      15    # System message reporting level
LogMax:        100    # Maximum number of system messages to store
RetryPeriod:   30    # Period between job retries (minutes)
MaxRetries:    16    # Maximum number of times a job can fail
TwoPasses:     1    # If NZ, process submission queue in 2 passes
Autoaddress:   0    # If NZ, auto-generate user addresses based on name
Daily_exit:    0    # If NZ, auto-restart each day after maintenance
No_Areply:     0    # If NZ, disable automatic replies system-wide
Alt_Forward:   0    # If NZ, allow alternate forwarding specification
Maint_hour:    2    # Hour for daily maintenance (24-hour clock)
Maint_min:     0    # Minute for daily maintenance
Retry_Mode:    0    # If NZ, use progressive backoff for queue retries
Local_DSNs:    1    # If NZ generate Delivery Status for local users only
DSN_time1:     10800    # Seconds deferred before first DSN is sent
DSN_time2:     86400    # Seconds deferred before second DSN is sent
DSN_time3:     259200    # Seconds deferred before third DSN is sent
Host_in_title: 0    # If NZ, show hostname in system tray and taskbar
Lingering:     0    # Enable or disable 'lingering mailboxes'
Linger_Timeout: 60   # Seconds before a lingering mailbox is shut down
Alert_Host:    notify.pmail.com    # Host to check for licensee advisories
Alert_Interval: 720   # Frequency in minutes (min 240) for checks
Alert_Flags:   3    # Flags controlling advisory checks

[MercuryC]
Host : smtp.bharatfloorings.com
Failfile : C:\MERCURY\Mercury\FAILURE.MER
HELO : bharatfloorings.com
Poll : 30
Scratch : C:\MERCURY\scratch
ReturnLines : 15
Timeout : 30
ESMTP : 1
POP3_Auth : 0
Logfile : C:\MERCURY\Logs\MercuryC\~y-~m-~d.log
Log_Verbose : 0
Session_logging : C:\MERCURY\Sessions\MercuryC
Session_logmode : 0

[MercuryE]
HELO : mail.bharatfloorings.com
Session_logging : C:\MERCURY\Sessions\MercuryE
Session_logmode : 0
Poll : 15
Timeout : 60
Logfile : C:\MERCURY\Logs\MercuryE\~y-~m-~d.log
Log_Verbose : 0
DNS_Timeout : 20
DNS_Retries : 4
Transcripts : 1
MaxThreads : 10

[MercuryD]
Session_logging : C:\MERCURY\Sessions\MercuryD\    # Directory for session log files
Session_logmode : 0
Scratch : C:\MERCURY\Scratch\MercuryD
# Timeout : 30
# Poll : 120               # How often to check hosts for new mail (seconds)

[MercuryS]
Debug : 1
Logfile : C:\MERCURY\Logs\MercuryS\~y-~m-~d.log
Timeout : 30
Relay : 0
Strict_Relay : 1
Allow_Illegals : 0
SMTP_Authentication : 0
Session_logging : C:\MERCURY\Sessions\MercuryS
Session_logmode : 0
Compliance_Settings : 0
Maximum_Failed_Rcpts : 4
Max_Relay_Attempts : 4
SSL_Mode : 0
ST_Blacklisting : 288
No_VRFY : 0
SMTP_ConnFlags : 0

[MercuryP]
logfile : C:\MERCURY\Logs\MercuryP\~y-~m-~d.log   # Traffic logging file
Session_logging : C:\MERCURY\Sessions\MercuryP\   # Directory for session log files
Session_logmode : 0
Scratch : C:\MERCURY\Scratch\MercuryP
Timeout : 60
UIDL_nul_list : 1
New_UIDs : 1
No_NUL_passwords : 1

[MercuryX]
Drain_queues: 1
# Cmd_Delay: 10
# Cmd_Wait: 1
# IE4_Dialling: 0
# Use_ETRN: 1
# Clients_only: 1
# Sunday: 0800,1800,3,15,30,60
# Monday: 0830,2100,5,15,60,60
# Tuesday: 0830,2100,5,15,60,60
# Wednesday: 1500,1900,2,30,5,30
# Thursday: 0900,1900,2,30,0,0
# Friday: 0830,2100,5,15,60,60
# Saturday: 1031,1035,2,45,-1,0

# [Groups]
# testgroup            :     TESTGRP

[Domains]
bharatfloorings: bharatfloorings
bharatfloorings: bharatfloorings.com
bharatfloorings: (202.177.251.251)
Delta: bharatfloorings.com

[Maiser]
Maiser:          Maiser   # 'Username' of mail server account
Helpfile:        C:\MERCURY\Mercury\MAISER.HLP   # Help sent on failed maiser requests
Lookupfile:      C:\MERCURY\Mercury\MAISER.LKP   # Format file for the 'lookup' command
Send_dir:        C:\MERCURY\Mercury\SENDABLE   # Directory for the 'send' command
Logfile:         C:\MERCURY\Logs\Maiser\~y-~m-~d.LOG   # Mail server log file
Notify:          C:\MERCURY\Mercury\TMP   # Dir. for pending 'notify' commands
NoList:          N   # If 'Y', disable the 'list' command
Local_only:      Y   # If 'Y', local 'notify' commands only

[MercuryH]
logfile : C:\MERCURY\Logs\MercuryH\~y-~m-~d.log   # Traffic logging file
# Addressbook : \\CLIO\SYS\SYSTEM\MERCURY\PH.PMR
# MOTD : \\CLIO\SYS\SYSTEM\MERCURY\PH-MOTD.TXT
# Administrator : postmaster@clio.pmail.gen.nz
Timeout : 30

[MercuryI]
Scratch : C:\MERCURY\Scratch\MercuryI
logfile : C:\MERCURY\Logs\MercuryI\~y-~m-~d.log   # Traffic logging file
Session_logging : C:\MERCURY\Sessions\MercuryI\   # Directory for session log files
Session_logmode : 0
Timeout : 120
Server_Port : 143
Idle_Timeout : 1800

[MercuryB]
Scratch : C:\MERCURY\Scratch\MercuryB
logfile : C:\MERCURY\Logs\MercuryB\~y-~m-~d.log   # Traffic logging file
Session_logging : C:\MERCURY\Sessions\MercuryB\   # Directory for session log files
Session_logmode : 0
Timeout : 120
Server_Port : 80
Idle_Timeout : 1800
# URL_Base : enter_your_domain_here

[Groups]

[Rewrite]

[Statistics]
StatFlags:    0  # Statistical reporting settings
STF_Hours:    24  # How often to write stat log files
STM_Hours:    24  # How often to e-mail stat log files