[quote user="gromit"]oops, sorry, my mistake.  I did not see the reply from Thomas until after I made another post.  Thomas, I've tried what you suggested, but, well, when the head of the company is one of the culprits, well, ahem, it's hard to put it that way. If it just gets automatically cleaned, then they seem to take it better.   Right now they have realized the maintenance does not touch other folders, so they take full advantage of that.  And I'd have to change theri password to get into their mailboxes, something I am not willing to do (nonrepudiation and all).  Thanks for the feedback, though!  

One thing to think about.  The v4.50 Public Beta  comes with a utility called mbxmaint.exe.  If nothing else you can run this on the users mail folders and compress the folders to remove the deleted messages.  Since the folders for all v4.x are the same it can be used with v4.41 as well.

FWIW, if the head of the company is the worst offender why not just advise him that you need to get a bigger hard drive (or RAID array) for the mail server since everyone is saving all of  their mail.  I'd provide a spread sheet showing the drive usage by username as well.   ;-)   I actually did this with one of the K-12 schools I was supporting since the biggest drive space hogs were the Principle and the admin folks. [/quote]

When I run nconfig to remove messages in our users' mailboxes that are older than 90 days, it only affects the new mail folder, it seems.  Users put messages into folders under the new mailbox, and those messages accumulate and grow older and older.  We do have a policy that messages are supposed to be archived, but it isn't always followed, so we run maintenance.  But how do I run nconfig to clean out other folders in the main mailbox?  Is there any way to do that?

 Thanks,

Gromit

But how do I run nconfig to clean out other folders in the main mailbox?  Is there any way to do that?

Nope, there is not.  The only way to do this is to actually become the user run a  general rule set against the folder deleting all mail older than X number of days and then compress the folder.

Personally, I ran a program checking the size of the new mail folders and told the one's hogging the assets to clean up their act.  If this did not work I next told them if they did not clean out their mail folders I'd be happy to do it for them starting with the largest folders.  It's good to be both the BOFH and the manager.  ;-)

Does anybody know of an answer here?  I've got users with mailboxes over 1 GB in size and growing daily.

Thanks,

Gromit

oops, sorry, my mistake.  I did not see the reply from Thomas until after I made another post.  Thomas, I've tried what you suggested, but, well, when the head of the company is one of the culprits, well, ahem, it's hard to put it that way. If it just gets automatically cleaned, then they seem to take it better.   Right now they have realized the maintenance does not touch other folders, so they take full advantage of that.  And I'd have to change theri password to get into their mailboxes, something I am not willing to do (nonrepudiation and all).  Thanks for the feedback, though!