12 year Pmail user, first forum post. In trying to recover from the Norton AV disaster I made the mistake of assuming Pmail was really infected. So I downloaded a fresh w32-441.exe and installed it. Turns out since it couldn't find a wpm-32.exe it assumed it was a new installation and installed as a single user app. I had previously been set up as multi-user and was operating as Identity "John". I had years-and-years of correspondence stored under "John".
So I check and the directory Pmail\MAIL\John still exists with 238 files including FOL0389E.PMM sized 324,573 KB, which I assume is my MAIN directory/folder. I then backup the entire Pmail directory structure on another disk, so all my data is saved away. Trouble is I haven't figured out how to do a new installation configured for multiple identities, one of which would be "John". I figured that if I was able to set Pmail up that way I could just copy the entire \John directory from my backup disk to C:\Pmail\MAIL\John and I'd be back in business.
I've tried removing Pmail using the control panel add/remove feature, then deleting the entire C:\Pmail directory structure, restarting my computer and reinstalling Pmail. It's not letting me configure for multiple identities, and when I use the tools/identities feature it doesn't set up a Pmail\MAIL\John directory.
Any ideas?
BTW, my GF (of course) had the same problem but when I reached the point where the installation process was supposed to give the update/new installation option and it wasn't asking, I stopped the process and wrote a dummy wpm-32.exe file into \Pmail. The installation process then allowed the upgrade option and all was well, probably because Norton had by that time issued a virus definition update. :-|
<p>12 year Pmail user, first forum post. In trying to recover from the Norton AV disaster I made the mistake of assuming Pmail was really infected. So I downloaded a fresh w32-441.exe and installed it. Turns out since it couldn't find a wpm-32.exe it assumed it was a new installation and installed as a single user app. I had previously been set up as multi-user and was operating as Identity "John". I had years-and-years of correspondence stored under "John".</p><p>&nbsp;So I check and the directory Pmail\MAIL\John still exists with 238 files including FOL0389E.PMM sized 324,573 KB, which I assume is my MAIN directory/folder. I then backup the entire Pmail directory structure on another disk, so all my data is saved away. Trouble is I haven't figured out how to do a new installation configured for multiple identities, one of which would be "John". I figured that if I was able to set Pmail up that way I could just copy the entire \John directory from my backup disk to C:\Pmail\MAIL\John and I'd be back in business.</p><p>&nbsp;
I've tried removing Pmail using the control panel add/remove feature, then deleting the entire C:\Pmail directory structure, restarting my computer and reinstalling Pmail. It's not letting me configure for multiple identities, and when I use the tools/identities feature it doesn't set up a Pmail\MAIL\John directory.</p><p>&nbsp;
Any ideas?</p><p>&nbsp;
BTW, my GF (of course) had the same problem but when I reached the point where the installation process was supposed to give the update/new installation option and it wasn't asking, I stopped the process and wrote a dummy wpm-32.exe file into \Pmail. The installation process then allowed the upgrade option and all was well, probably because Norton had by that time issued a virus definition update.&nbsp; :-|</p><p>
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