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Error FF Servicing queue job

I assume you are in fact using MercuryE (if you did relay through your Internet provider's SMTP server this would not be a problem).

In MercuryE configuration there is a field called  "Identify myself as". This is what will be sent to the receiving SMTP server in the HELO/EHLO greeting. The text you have there now ("WASD Asset Track Admin") is, as pointed out by DLN, not accepted by smtp.pct.edu. They require you to use a proper host name here, which would be something like "mail.yourdomain.com".

/Rolf

<p>I assume you are in fact using MercuryE (if you did relay through your Internet provider's SMTP server this would not be a problem). </p><p>In MercuryE configuration there is a field called  "Identify myself as". This is what will be sent to the receiving SMTP server in the HELO/EHLO greeting. The text you have there now ("WASD Asset Track Admin") is, as pointed out by DLN, not accepted by smtp.pct.edu. They require you to use a proper host name here, which would be something like "mail.yourdomain.com".</p><p>/Rolf </p>

I get the following in the Mercury SMTP Client (relay version)

 connection error during handshake with smtp.pct.edu
failed
Error FF Servicing queue job

 

In the error log i have the following:

 22:28:01.724: --- Mon Jan 26 22:28:01 2009 ---
22:28:01.724: Connect to 'smtp.pct.edu', timeout 30.
22:28:02.770: >> 220 exch-hub2.pct.edu Microsoft ESMTP MAIL Service ready at Mon, 26 Jan 2009 22:28:01 -0500<cr><lf>
22:28:02.770: << EHLO WASD Asset Track Admin<cr><lf>
22:28:07.793: >> 501 5.5.4 Invalid domain name<cr><lf>
22:28:07.793: << HELO WASD Asset Track Admin<cr><lf>
22:28:12.801: >> 501 5.5.4 Invalid domain name<cr><lf>
22:28:12.801: --- Connection closed normally at Mon Jan 26 22:28:12 2009. ---
22:28:12.801:

I am testing it out so yea please let me know what you think the issue is.

 

Thanks

 

 

&lt;p&gt;I get the following in the Mercury SMTP Client (relay version)&lt;/p&gt;&lt;p&gt;&amp;nbsp;connection error during handshake with smtp.pct.edu failed Error FF Servicing queue job&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;In the error log i have the following:&lt;/p&gt;&lt;p&gt;&amp;nbsp;22:28:01.724: --- Mon Jan 26 22:28:01 2009 --- 22:28:01.724: Connect to &#039;smtp.pct.edu&#039;, timeout 30. 22:28:02.770: &amp;gt;&amp;gt; 220 exch-hub2.pct.edu Microsoft ESMTP MAIL Service ready at Mon, 26 Jan 2009 22:28:01 -0500&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 22:28:02.770: &amp;lt;&amp;lt; EHLO WASD Asset Track Admin&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 22:28:07.793: &amp;gt;&amp;gt; 501 5.5.4 Invalid domain name&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 22:28:07.793: &amp;lt;&amp;lt; HELO WASD Asset Track Admin&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 22:28:12.801: &amp;gt;&amp;gt; 501 5.5.4 Invalid domain name&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 22:28:12.801: --- Connection closed normally at Mon Jan 26 22:28:12 2009. --- 22:28:12.801: &lt;/p&gt;&lt;p&gt;I am testing it out so yea please let me know what you think the issue is.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Your domain name ("WASD Asset Track Admin") is invalid [H]

Put your FQDN in the "announce myself as" field of MercC config.

&lt;p&gt;Your domain name (&quot;WASD Asset Track Admin&quot;) is invalid [H]&lt;/p&gt;&lt;p&gt;Put your FQDN in the &quot;announce myself as&quot; field of MercC config. &lt;/p&gt;

it does only on one smtp server that i use. that is all.

 

smtp.gmail.com <-- works okay

smtp.pct.edu <-- does not work gives the above error

&lt;p&gt;it does only on one smtp server that i use. that is all. &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;smtp.gmail.com &amp;lt;-- works okay&lt;/p&gt;&lt;p&gt;smtp.pct.edu &amp;lt;-- does not work gives the above error &lt;/p&gt;

smtp.gmail.com is not checking for a valid HELO string, smtp.pct.edu is.

You could contact the admin of smtp.pct.edu and ask him/her to allow invalid domain names (good luck with that) , or you could just fix your SMTP client to provide the proper name.

&lt;p&gt;smtp.gmail.com is not checking for a valid HELO string, smtp.pct.edu is.&lt;/p&gt;&lt;p&gt;You could contact the admin of smtp.pct.edu and ask him/her to allow invalid domain names (good luck with that) , or you could just fix your SMTP client to provide the proper name. &lt;/p&gt;

I am here

new, and I need to send mail form one account (example@gmail.com) to another

account (example@yahoo.com), using mercury. Is it possible to do that?

&lt;span style=&quot;&quot; lang=&quot;EN-AU&quot;&gt;I am here new, and I need to send mail form one account (example@gmail.com) to another account (example@yahoo.com), using mercury. Is it possible to do that?&lt;/span&gt;

is that something google mail should look at as in looking for a valid HELO string.

 

how would i fix it?

&lt;p&gt;is that something google mail should look at as in looking for a valid HELO string.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;how would i fix it? &lt;/p&gt;

I am here

new, and I need to send mail form one account (example@gmail.com) to another

account (example@yahoo.com), using mercury. Is it possible to do that?

I assume that you want to forward mail that is received from an external account to another external email address using Mercury/32.   You can do this with either a mail filter or with a FORWARD file in the local users new mail directory.  Since these appear to be both non-local addresses it's probably eaiser to use a 'header" filter looking for the first address with an action "Forward" to the second address.
&lt;blockquote&gt;&lt;span&gt;I am here new, and I need to send mail form one account (example@gmail.com) to another account (example@yahoo.com), using mercury. Is it possible to do that?&lt;/span&gt;&lt;/blockquote&gt;I assume that you want to forward mail that is received from an external account to another external email address using Mercury/32. &amp;nbsp; You can do this with either a mail filter or with a FORWARD file in the local users new mail directory.&amp;nbsp; Since these appear to be both non-local addresses it&#039;s probably eaiser to use a &#039;header&quot; filter looking for the first address with an action &quot;Forward&quot; to the second address.

how would i fix my issue. it sounded like you were saying i could change things and have it work.

 

thanks for the help

&lt;p&gt;how would i fix my issue. it sounded like you were saying i could change things and have it work.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;thanks for the help &lt;/p&gt;
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