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Can't log into Mercury

[quote user="cynist"]What is the difference between direct and indirect modes?
In the direct mode Mercury/32 and Pegasus mail both have the same mailbox directory and mail is sent via the Mercury queue; in the indirect mode the mail is accessed  via POP3 or IMAP4 via MercuryP or MercuryI and mail is sent via the built-in mailer to MercuryS.

When does the passwords that are inputed into the usernames utilized?[/quote]

POP3 and IMAP4 access and maybe the user authorization for sending via SMTP.

<blockquote>[quote user="cynist"]What is the difference between direct and indirect modes?</blockquote>In the direct mode Mercury/32 and Pegasus mail both have the same mailbox directory and mail is sent via the Mercury queue; in the indirect mode the mail is accessed  via POP3 or IMAP4 via MercuryP or MercuryI and mail is sent via the built-in mailer to MercuryS. <blockquote><p>When does the passwords that are inputed into the usernames utilized?[/quote]</p></blockquote><p>POP3 and IMAP4 access and maybe the user authorization for sending via SMTP. </p>

I just went through the Mercury installation guide and followed all the instructions for: pop3, smtp, and imap.  I put a link on my desktop from the winpm-32.exe file on the server and when I try to log in I get this error:

"The user you are attempting to 'become' (rb) does not exist on this system."

But, If I log in locally(Mercury server w/ Pegasus) to pmail I have access.

What am I doing wrong?

<p>I just went through the Mercury installation guide and followed all the instructions for: pop3, smtp, and imap.  I put a link on my desktop from the winpm-32.exe file on the server and when I try to log in I get this error:</p><p>"The user you are attempting to 'become' (rb) does not exist on this system." </p><p>But, If I log in locally(Mercury server w/ Pegasus) to pmail I have access.</p><p>What am I doing wrong? </p>

run pconfig locally on the server and verify that all paths are entered as \\server\share

run pconfig locally on the server and verify that all paths are entered as \\server\share

[quote user="cynist"]

I just went through the Mercury installation guide and followed all the instructions for: pop3, smtp, and imap.  I put a link on my desktop from the winpm-32.exe file on the server and when I try to log in I get this error:

"The user you are attempting to 'become' (rb) does not exist on this system."

But, If I log in locally(Mercury server w/ Pegasus) to pmail I have access.

What am I doing wrong?

Run PCONFIG.exe from the WinPMail program directory and make sure that the Standalone Home and new mail directory specs use the UNC format. Should look like this:

Home mailbox :    [\\TSTEPHENSON\C-DRIVE\PMAIL\MAIL\~n                     ]
New mailbox  :     \\TSTEPHENSON\C_DRIVE\PMAIL\MAIL\~n
Asynch gateway? :  N

where TSTEPHENSON is the server name and C_DRIVE is the share name. [/quote]

[quote user="cynist"]<blockquote><p>I just went through the Mercury installation guide and followed all the instructions for: pop3, smtp, and imap.  I put a link on my desktop from the winpm-32.exe file on the server and when I try to log in I get this error:</p><p>"The user you are attempting to 'become' (rb) does not exist on this system." </p><p>But, If I log in locally(Mercury server w/ Pegasus) to pmail I have access.</p><p>What am I doing wrong? </p></blockquote><p>Run PCONFIG.exe from the WinPMail program directory and make sure that the Standalone Home and new mail directory specs use the UNC format. Should look like this:</p><p>Home mailbox :    [\\TSTEPHENSON\C-DRIVE\PMAIL\MAIL\~n                     ] New mailbox  :     \\TSTEPHENSON\C_DRIVE\PMAIL\MAIL\~n Asynch gateway? :  N where TSTEPHENSON is the server name and C_DRIVE is the share name. [/quote]</p>

This worked.  I was also successful at sending and receiving SMTP mail. [:D] 

Two more question:

  1. I need for the users to be required to enter in their password that I supplied in their user account.  How do I do this?  Currently, it just asks for their username.
  2. When I received the test message the from field says username@email.secureserver.net and also gave a reply address with the correct address.  What did I do to prompt the email.secureserver.net and is this good?
Thanks for the help!
<p>This worked.  I was also successful at sending and receiving SMTP mail. [:D]  </p><p>Two more question: </p><ol><li>I need for the users to be required to enter in their password that I supplied in their user account.  How do I do this?  Currently, it just asks for their username.</li><li>When I received the test message the from field says <i>username@email.secureserver.net</i> and also gave a reply address with the correct address.  What did I do to prompt the email.secureserver.net and is this good?</li></ol>Thanks for the help!

[quote user="cynist"]

This worked.  I was also successful at sending and receiving SMTP mail. [:D] 

Two more question:

1. I need for the users to be required to enter in their password that I supplied in their user account.  How do I do this?  Currently, it just asks for their username.
There is no password in the direct mode.  The accounts are expected to be protected by the system user rights and the user is supposed to only have full rights to their own mail directory, not any of the others.
2. When I received the test message the from field says username@email.secureserver.net and also gave a reply address with the correct address.  What did I do to prompt the email.secureserver.net and is this good?

This is set in the User Defined Gateway and it uses the domain set in Configuration | mercury core "Internet name for this system"  This also can be managed using PCONFIG by editing the MERCURY UDG.

              Gateway name :  MERCURY
           *New mail path :
   Is ? a program to run? :  N
    *New mail search mask :
      *Outgoing mail path :  \\tstephenson\C_Drive\MERCURY\QUEUE
   *Run for outgoing mail :
         *Filename format :  ~d~d.101
  Run to validate address :
    *Reply address format : ["~p" <~L~L~N@tstephenson.com>                   ]
  Accepts SMTP addresses? :  Y
  Simple message headers? :  'Glue' headers
    UUEncode attachments? :  Y
          Burst messages? :  N    Gateway processes BCC? : N
      Strip gateway name? :  Y
  Force all mail through? :  Y

The ~d is 4 hex characters.  The ~L~L says use a synonym is available.  The ~p is the users personal name.  The ~n is the users username more than 8 characters (the ~8 can be used as well is the user names are all 8 characters of less). 

You just change the "Reply address format" domain name to set the one you want to use.

Thanks for the help!
[/quote]
[quote user=&quot;cynist&quot;]&lt;blockquote&gt;&lt;p&gt;This worked.&amp;nbsp; I was also successful at sending and receiving SMTP mail. [:D]&amp;nbsp; &lt;/p&gt;&lt;p&gt;Two more question: &lt;/p&gt;1. I need for the users to be required to enter in their password that I supplied in their user account.&amp;nbsp; How do I do this?&amp;nbsp; Currently, it just asks for their username.&lt;/blockquote&gt;There is no password in the direct mode.&amp;nbsp; The accounts are expected to be protected by the system user rights and the user is supposed to only have full rights to their own mail directory, not any of the others. &lt;blockquote&gt;2. When I received the test message the from field says &lt;i&gt;username@email.secureserver.net&lt;/i&gt; and also gave a reply address with the correct address.&amp;nbsp; What did I do to prompt the email.secureserver.net and is this good?&lt;/blockquote&gt;&lt;p&gt;This is set in the User Defined Gateway and it uses the domain set in Configuration | mercury core &quot;Internet name for this system&quot;&amp;nbsp; This also can be managed using PCONFIG by editing the MERCURY UDG.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Gateway name :&amp;nbsp; MERCURY &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; *New mail path : &amp;nbsp;&amp;nbsp; Is ? a program to run? :&amp;nbsp; N &amp;nbsp;&amp;nbsp;&amp;nbsp; *New mail search mask : &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; *Outgoing mail path :&amp;nbsp; \\tstephenson\C_Drive\MERCURY\QUEUE &amp;nbsp;&amp;nbsp; *Run for outgoing mail : &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; *Filename format :&amp;nbsp; ~d~d.101 &amp;nbsp; Run to validate address : &amp;nbsp;&amp;nbsp;&amp;nbsp; *Reply address format : [&quot;~p&quot; &amp;lt;~L~L~N@tstephenson.com&amp;gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; ] &amp;nbsp; Accepts SMTP addresses? :&amp;nbsp; Y &amp;nbsp; Simple message headers? :&amp;nbsp; &#039;Glue&#039; headers &amp;nbsp;&amp;nbsp;&amp;nbsp; UUEncode attachments? :&amp;nbsp; Y &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Burst messages? :&amp;nbsp; N&amp;nbsp;&amp;nbsp;&amp;nbsp; Gateway processes BCC? : N &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Strip gateway name? :&amp;nbsp; Y &amp;nbsp; Force all mail through? :&amp;nbsp; Y&lt;/p&gt;&lt;p&gt;The ~d is 4 hex characters.&amp;nbsp; The ~L~L says use a synonym is available.&amp;nbsp; The ~p is the users personal name.&amp;nbsp; The ~n is the users username more than 8 characters (the ~8 can be used as well is the user names are all 8 characters of less).&amp;nbsp; &lt;/p&gt;&lt;p&gt;You just change the &quot;Reply address format&quot; domain name to set the one you want to use. &lt;/p&gt;&lt;blockquote&gt;Thanks for the help! &lt;/blockquote&gt;[/quote]

I have shared the pmail folder and have only the specific domain user in the security list with modify access.  But, I can still go onto any client computer logged in as a staff member and pull up any mailbox.  What am I doing wrong?

What is the difference between direct and indirect modes?

When does the passwords that are inputed into the usernames utilized?

&lt;p&gt;I have shared the pmail folder and have only the specific domain user in the security list with modify access.&amp;nbsp; But, I can still go onto any client computer logged in as a staff member and pull up any mailbox.&amp;nbsp; What am I doing wrong?&lt;/p&gt;&lt;p&gt;What is the difference between direct and indirect modes?&lt;/p&gt;&lt;p&gt;When does the passwords that are inputed into the usernames utilized? &lt;/p&gt;

Never mind. I figured it out. Once I removed all the inherited permissions then it worked. 

But, I wouldn't mind the answer to the last two questions.

Is there a way to work in direct mode yet still have new mail alerts on the staff member's desktop or do they need to have the full client installed?

&lt;p&gt;Never mind. I figured it out. Once I removed all the inherited permissions then it worked.&amp;nbsp; &lt;/p&gt;&lt;p&gt;But, I wouldn&#039;t mind the answer to the last two questions.&lt;/p&gt;&lt;p&gt;Is there a way to work in direct mode yet still have new mail alerts on the staff member&#039;s desktop or do they need to have the full client installed? &lt;/p&gt;
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