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Jammed "Autosaved messages" preventing access to Pmail

[quote user="JohnnyK"]Thomas

Many thanks; that worked a treat.

 I didn't find these Content Control values; are they buried in Spamhalter somewhere?

Thanks

Use Tools |  Spam and Content control | Content control and edit the Content control file you are using.  Go to "Message tests" and set a limit in "Check at most this many bytes in each message

If you enter a value greater than zero here, Pegasus Mail will only scan that many characters in each message when applying your content control rule set. This can reduce the time taken to perform content control, but can also result in less undesirable mail being detected. If you find that Content Control is taking a significant amount of time on your system (for instance, if you receive many large messages), entering a value of around 8000 in here will typically provide a good balance between speed and detection.

Note that when scanning multipart messages, Pegasus Mail adds together the size of each text section it scans to calculate the number of bytes it has scanned - it does not simply blindly read through the file
.[/quote]

Personally I would recommend using something like 4000 rather then the recommended 8000 so you do not get into scanning the encoded attachments.

 

<blockquote>[quote user="JohnnyK"]Thomas<p>Many thanks; that worked a treat. </p><p> I didn't find these Content Control values; are they buried in Spamhalter somewhere?</p><p>Thanks</p></blockquote> <p mce_keep="true">Use Tools |  Spam and Content control | Content control and edit the Content control file you are using.  Go to "Message tests" and set a limit in "<b>Check at most this many bytes in each message</b>"  </p><p mce_keep="true"><i><b>If you enter a value greater than zero here, Pegasus Mail will only scan that many characters in each message when applying your content control rule set. This can reduce the time taken to perform content control, but can also result in less undesirable mail being detected. If you find that Content Control is taking a significant amount of time on your system (for instance, if you receive many large messages), entering a value of around 8000 in here will typically provide a good balance between speed and detection. Note that when scanning multipart messages, Pegasus Mail adds together the size of each text section it scans to calculate the number of bytes it has scanned - it does not simply blindly read through the file</b></i>.[/quote]</p><p mce_keep="true">Personally I would recommend using something like 4000 rather then the recommended 8000 so you do not get into scanning the encoded attachments. </p><p mce_keep="true"> </p>

 I have two .pdf attachments to an outgoing email that for one or other reason failed. On trying to re-open Pegasus, I get the message that Pegasus has found one or more autosaved messages in the mailbox; *If you'd like to re-open .....click the "Open" button below, If you do not want to re-edit these message, click the "Continue" button below.  .........."

The problem is that neither of the "Open" or "Continue" buttons respond (in fact the cursor turns into the dreaded hourglass, so you can't actually click either button) whilst - I guess - Pegasus is trying to unscramble the jumbled .pdfs inside.  

Is there a simple way to resolve this problem, other than time?

Thanks for any assistance.

 

<P> I have two .pdf attachments to an outgoing email that for one or other reason failed. On trying to re-open Pegasus, I get the message that Pegasus has found one or more autosaved messages in the mailbox; *If you'd like to re-open .....click the "Open" button below, If you do not want to re-edit these message, click the "Continue" button below.  .........."</P> <P>The problem is that neither of the "Open" or "Continue" buttons respond (in fact the cursor turns into the dreaded hourglass, so you can't actually click either button) whilst - I guess - Pegasus is trying to unscramble the jumbled .pdfs inside.  </P> <P>Is there a simple way to resolve this problem, other than time?</P> <P>Thanks for any assistance.</P> <P mce_keep="true"> </P>

[quote user="JohnnyK"]

 I have two .pdf attachments to an outgoing email that for one or other reason failed. On trying to re-open Pegasus, I get the message that Pegasus has found one or more autosaved messages in the mailbox; *If you'd like to re-open .....click the "Open" button below, If you do not want to re-edit these message, click the "Continue" button below.  .........."

The problem is that neither of the "Open" or "Continue" buttons respond (in fact the cursor turns into the dreaded hourglass, so you can't actually click either button) whilst - I guess - Pegasus is trying to unscramble the jumbled .pdfs inside.  

Is there a simple way to resolve this problem, other than time?

Thanks for any assistance.

Move all of the CNM files out of the new mail directory and try again.  I suspect that the content control is causing the problem.  Turn off the content control, or at least set a very low limit of 4000-6000 bytes, so you are not scanning the attachments in a new mail message.

[/quote]

<blockquote>[quote user="JohnnyK"]<p> I have two .pdf attachments to an outgoing email that for one or other reason failed. On trying to re-open Pegasus, I get the message that Pegasus has found one or more autosaved messages in the mailbox; *If you'd like to re-open .....click the "Open" button below, If you do not want to re-edit these message, click the "Continue" button below.  .........."</p><p>The problem is that neither of the "Open" or "Continue" buttons respond (in fact the cursor turns into the dreaded hourglass, so you can't actually click either button) whilst - I guess - Pegasus is trying to unscramble the jumbled .pdfs inside.  </p><p>Is there a simple way to resolve this problem, other than time?</p><p mce_keep="true">Thanks for any assistance.</p></blockquote><p mce_keep="true">Move all of the CNM files out of the new mail directory and try again.  I suspect that the content control is causing the problem.  Turn off the content control, or at least set a very low limit of 4000-6000 bytes, so you are not scanning the attachments in a new mail message.</p><p mce_keep="true">[/quote]</p>

Thomas

Many thanks; that worked a treat.

 I didn't find these Content Control values; are they buried in Spamhalter somewhere?

Thanks

 

<P>Thomas</P> <P>Many thanks; that worked a treat. </P> <P> I didn't find these Content Control values; are they buried in Spamhalter somewhere?</P> <P>Thanks</P> <P mce_keep="true"> </P>
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