After backing up PM and restarting it couple of times, I could see that
all messages and 'Filing Trays' were still there but the hierarchical
folder structure was gone, except for the 'New Mail' folder. I did
follow couple suggestions on the forum to deal with issues associated
with the two files (STATE.PJM and HIERARCH.PM) but could not recover
the folder structure. Any help will be much appreciated.
You've lost your hierarch.pm file that contains all of the folder structure, probably due to a lack of disk space or some other drive problem. If you have a recent backup you can restore this from the backup otherwise you need to re-build this manually.
FWIW, compressing a folder requires about twice as much disk space as used by the folder since it's going to build the new folder before deleting the old folder.
<blockquote>After backing up PM and restarting it couple of times, I could see that
all messages and 'Filing Trays' were still there but the hierarchical
folder structure was gone, except for the 'New Mail' folder. I did
follow couple suggestions on the forum to deal with issues associated
with the two files (STATE.PJM and HIERARCH.PM) but could not recover
the folder structure. Any help will be much appreciated.</blockquote><p>You've lost your hierarch.pm file that contains all of the folder structure, probably due to a lack of disk space or some other drive problem.&nbsp; If you have a recent backup you can restore this from the backup otherwise you need to re-build this manually.&nbsp; </p><p>FWIW, compressing a folder requires about twice as much disk space as used by the folder since it's going to build the new folder before deleting the old folder.</p><p>&nbsp;</p>