> Ok, I am not computer literate and when I run into any glitches, I
> usually have to wait until my son comes to visit me to fix them
> Here's what happened. My son asked me to scan an article in a
> magazine I have about China Hackers & to email it to him - which I
> did - but it must have been too big of a file because I received a
> message that my ISP rejected the email & sent it back to me & now my
> Pegasus Email program is stuck on "Opening New Mail Folders" and
> it's been like that for the last 30 minutes. What do I do? I have
> the 4.4 version by the way.
Move all of the *.CNM files out of the new mail directory and try again. It should now open normally. You can then put the messages back one at a time until you find the problem message.
It's probaby going to be a really large message. If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.
1. Use Tools | Spam and content controls | Content control...
2. Select and edit the control definition
3. Select the "Message tests" tab.
4. Enter 8000 in "Check at most this many bytes in each message"
> Ok, I am not computer literate and when I run into any glitches, I
> usually have to wait until my son comes to visit me to fix them
> Here's what happened.  My son asked me to scan an article in a
> magazine I have about China Hackers & to email it to him - which I
> did - but it must have been too big of a file because I received a
> message that my ISP rejected the email & sent it back to me & now my
> Pegasus Email program is stuck on  "Opening New Mail Folders" and
> it's been like that for the last 30 minutes.  What do I do?  I have
> the 4.4 version by the way.
Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  
It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.
1.    Use  Tools | Spam and content controls | Content control...
2.    Select and edit the control definition
3.    Select the "Message tests" tab.
4.    Enter 8000 in "Check at most this many bytes in each message"
