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Mismatched folder lists

Yes, that makes sense.  Anyway, at least I know how to fix the problem with OE now.

Gordon

<P>Yes, that makes sense.  Anyway, at least I know how to fix the problem with OE now.</P> <P>Gordon</P>

I have come across something that I cannot explain.  I am running Mercury 4.62 on my home LAN and I have found that two different client machines on the LAN, both running Outlook Express, are showing folder lists that are not identical.  This is not a case of folders not being subscribed to.  If on both machines I show the folder list for the same account, and all the folders are subscribed to on both machines, the folder lists are not the same.  As an example, on one of the machines, I have a folder DD-WRT (for the router firmware forum).  The previous and next folders in the list are Daphne and Dell respectively.  However, on the other machine, the folder in between Daphne and Dell on list is "Deleted Items".

Can anyone explain this?

Thank you

Gordon

<P>I have come across something that I cannot explain.  I am running Mercury 4.62 on my home LAN and I have found that two different client machines on the LAN, both running Outlook Express, are showing folder lists that are not identical.  This is not a case of folders not being subscribed to.  If on both machines I show the folder list for the same account, and all the folders are subscribed to on both machines, the folder lists are not the same.  As an example, on one of the machines, I have a folder DD-WRT (for the router firmware forum).  The previous and next folders in the list are Daphne and Dell respectively.  However, on the other machine, the folder in between Daphne and Dell on list is "Deleted Items".</P> <P>Can anyone explain this?</P> <P>Thank you</P> <P>Gordon</P>

Sounds like a mail client issue. Did you try IMAP access with some other program than Outlook Express from these machines?

/Rolf

<p>Sounds like a mail client issue. Did you try IMAP access with some other program than Outlook Express from these machines?</p><p>/Rolf</p>

Rolf - I think you are right, it does seem to be a client (Outlook Express) issue.  I tried OE on a third machine on the LAN and neither "Deleted Items" nor "DD-WRT" are available to subscribe to.  On the hand, I have tried the webmail interface that I run (SquirrelMail), and it shows both of these folders.  Similarly, I can use Thunderbird on the first two machines (it is not installed on the third one) and this also shows both folders.

So it looks as if it may be a problem with OE.  I'll try to find an OE usergroup and see if there is any knowledge there about this issue.

I don't particularly want to use OE, and would prefer to use Thunderbird.  However, as I have raised on other occasions on this forum, I have trouble using Thunderbird with Mercury, as messages sometimes have blank content, even though the content exists on the server.  I have never solved this problem, unfortunately.

Thank you

Gordon

 

<P>Rolf - I think you are right, it does seem to be a client (Outlook Express) issue.  I tried OE on a third machine on the LAN and neither "Deleted Items" nor "DD-WRT" are available to subscribe to.  On the hand, I have tried the webmail interface that I run (SquirrelMail), and it shows both of these folders.  Similarly, I can use Thunderbird on the first two machines (it is not installed on the third one) and this also shows both folders.</P> <P>So it looks as if it may be a problem with OE.  I'll try to find an OE usergroup and see if there is any knowledge there about this issue.</P> <P>I don't particularly want to use OE, and would prefer to use Thunderbird.  However, as I have raised on other occasions on this forum, I have trouble using Thunderbird with Mercury, as messages sometimes have blank content, even though the content exists on the server.  I have never solved this problem, unfortunately.</P> <P>Thank you</P> <P>Gordon</P> <P mce_keep="true"> </P>

It seems that deleting the account on the client machine and then recreating it allows all of the folders to be seen.  Some of the previously invisible folders showed as "subscribed to" and others were not. Curious.

Even more curious was that, having deleted and recreated the account on one machine, the previously invisible folders on the other two machines became visible, without me doing anything to them.  Maybe this isn't just a client issue.

Gordon

<P>It seems that deleting the account on the client machine and then recreating it allows all of the folders to be seen.  Some of the previously invisible folders showed as "subscribed to" and others were not. Curious.</P> <P>Even more curious was that, having deleted and recreated the account on one machine, the previously invisible folders on the other two machines became visible, without me doing anything to them.  Maybe this isn't just a client issue.</P> <P>Gordon</P>

As the invisible folders all along were visible when using Thunderbird it still looks like an Outlook Express problem.

/Rolf 

<p>As the invisible folders all along were visible when using Thunderbird it still looks like an Outlook Express problem.</p><p>/Rolf </p>
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