Community Discussions and Support
Problems with Mailing Lists

Haven't seen any similar behavior here, but here are a few things you can check:

- Make sure  the SCRATCH and QUEUE directories exist in your Mercury directory, and that Mercury has full access to them.

- If you have any real-time antivirus software running, exclude at least SCRATCH and QUEUE directories from scanning.

- Check that the MERCURY subfolder exists (..\MERCURY\MERCURY\) and contains the failure.mer file (error notification template). Mercury will need full access to this directory and the files in it as well.

/Rolf 

 

<p>Haven't seen any similar behavior here, but here are a few things you can check:</p><p>- Make sure  the SCRATCH and QUEUE directories exist in your Mercury directory, and that Mercury has full access to them.</p><p>- If you have any real-time antivirus software running, exclude at least SCRATCH and QUEUE directories from scanning.</p><p>- Check that the MERCURY subfolder exists (..\MERCURY\MERCURY\) and contains the failure.mer file (error notification template). Mercury will need full access to this directory and the files in it as well.</p><p>/Rolf </p><p> </p>

Hello,

- I've successfully installed and setup my mercury/32 mailserver.
- I can send and receive messages on any configured email-accounts.
- and users can public subscribe to my mailinglist ... but:

1.) Users wont receive any welcome, farewell or confirmation messages
    -> On Errors Mercury Core Process Log show me: "Error creating temporary file for error notification."!
2.) Users wont receive any Newsletter-Message send to the corresponding
     Mailing-List-Account!
3.) Moderators are unable to send any Mailing-List Commands like add <user>
     effectly (commands will be ignored by system and no error message will
     be send out to predefined error-mailaccount!


any ideas? ... thanx!

System-Configuration: Windows Server 2003, Mercury/32 v.4.62

&lt;P&gt;Hello,&lt;/P&gt; &lt;P&gt;-&amp;nbsp;I&#039;ve successfully installed and setup my mercury/32 mailserver. -&amp;nbsp;I can send and receive messages on any configured email-accounts. - and users can public subscribe to my mailinglist ... but: 1.) Users wont receive any welcome, farewell or confirmation messages &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;-&amp;gt; On Errors Mercury Core Process Log&amp;nbsp;show me: &quot;Error creating temporary file for error notification.&quot;! 2.) Users wont receive any Newsletter-Message send to the corresponding &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Mailing-List-Account! 3.) Moderators are unable to send any Mailing-List Commands like add &amp;lt;user&amp;gt; &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; effectly (commands will be ignored by system and no&amp;nbsp;error message will &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; be send out to predefined error-mailaccount! any ideas? ... thanx! System-Configuration: Windows Server 2003, Mercury/32 v.4.62&lt;/P&gt;
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