Cracked it!!

I am using AVG 8.0.238 Free and so is my friend; it is turned on for both sent and received messages.

I discovered that if an HTML message sent from Pegasus and received in OE6 was long enough for the AVG certification to be off-screen then, in reply (not in message view), the cursor would flash and after make a few minor text changes would lock up.  However, if the message was short enough for the display window in OE6 to include the AVG certification then there was no problem at all.  

My next test was to disable AVG for email checking and this was fine in OE6.

On inspection of the two received messages I noticed that the one with AVG turned on had ALT Boundary statements added with the certification (I do not understand quite how these statements work yet but I presume they are related to HTML/Text boundaries).   With the message that was causing the cursor to flash, as soon as I hit reply in OE6 I went straight to the end of the message and deleted the certification plus the horizontal line (presumably resulting from the ALT Boundary statement).  The cursor remained rock solid.

 So I thought, how can I keep the AVG checking but not have the certification?  Not having explored all the AVG settings I was, until an hour ago aware of the some of the controls available in AVG, I found:

  Tools | Advanced Settings | E-mail Scanner | E-mail scanning | Certify e-mail     I unticked both, resent the message and again The cursor remained rock solid.

So where is the failing?
1.  It isn't in the way outgoing OE6 messages are handled by AVG as I have sent the same message and received in OE6 with AVG on without a problem. 

2.  Is it the structure of outgoing Pegasus messages and the way in which they interface with AVG?

3.  Is it the way in which AVG handles Pegasus messages either outgoing, incoming or both?

4.  Is it the way OE6 handles ALT-Boundary statements in Pegasus messages in Relpy mode?

Whatever, I have found the work-around but it isn't the solution - Turn off AVG Certification!
I hope this isn't too long-winded but it might serve others who may decided to analyse the issue deeper.
Mike

This is a problem that has plagued myself and one correspondent for a while now.

Plain text messages no problem

HTML messages fine on reading but as soon as going to reply in OE the cursor flickers (more on than off)
Sometimes the reply can be completed and sent before the problem becomes serious but other times it kicks in almost immediately - the flicking cursor gradually changes to an alternating bar cursor and 'eggtimer' flashing and deepens to a break up of the message pane and then completely locks OE.

OE has to then be closed using Windows Task Manager; it does not actually show  'not responding' although any activity is impossible.

I thought this must be a setting in my friends computer, or perhaps with her video drivers, until I saw the problem for myself on my own computer as well.

In attempting to diagnose the problem I turned on View Source Edit in OE to inspect the source code of a message where the cursor was flashing.  Immediately I clicked on the Source tab the cursor reverted to normal and stayed normal when returning to Edit tab.  I do not know if it is normal, but each time I clicked between Source and Edit the message replicated beneath the original.  However, in the Source pane, only the last version showed the HTML as being validated with colouring.

I have also found that the cursor flashing can be temporarily stopped by scrolling to the bottom of the message and back up again, but this does not persist as a solution unlike going between Source and Edit.

I did paste the source into my HTML editor and there is no problem found - perfect validation.

I did try dividing one known offending message into parts and found that when sending the bottom 85% of the message only that the cursor in OE was normal.  The message length is about 30 lines and only contains colour mark-up on reply lines, sometimes two fonts.

Both computers running Windows XP SP3

I am using Pegasus 4.51 public Beta 1 (also used 4.41 when the problem

started)Correspondent using Outlook Express 6 and I have verified on my

computer in OE 6
Both have conducted a virus scan with AVG Free, compacted all folders in OE, turned off virus checking and emptied IE temporary files.
I have Microsoft Office installed, my friend has Open Office.

The problem manifests itself on both messages I originate as well as those I reply to.

No other correspondent of mine has reported the problem.

I have used Pegasus almost since its inception and this is the first time I have encountered anything like this.

Baffled  -  especially as I have been searching for days and not unearthed anyone else with the problem!

Please  - any clues here in the Community?

Mike

Can you send me a copy of the original message, and I will check it through the html sub-system in Pegasus Mail. Please mail to irelam@telus.net

Martin

Thank you Martin, it is altered to protect the 'innocent' but still has the same effect in my OE6.  The subject is "Re: Around - thanks Martin"

Mike

just to confirm I got your problem message

Martin