Thank you aderoy for your kind attention.
This thread does not correspond to my standards of moderation. Therefore I prefer to solve the problem in a more suitable environment.
Hi, one of my Pmails is refusing to work. I can open the program, and use the menu without restrictions, and download messages. The error quoted in title occurs only when I open a message. I then have to terminate the program.
Laptop hp dv6000
Windows xp sp3
Avira antivirus
Error appears for any message, in any folder. All potentialy suspect messages have been deleted. All messages since the day before appearance have been deleted from main folder.
Reinstall of Pmail with same accounts did not change the situation.
Last, it is not an emergency situation.
This is most likely the AV trying to grab exclusive use of the folder and Pegasus Mail then being refused. you should try to configure your AV to ignore the Pegasus Mail directories wherever possible.
Martin
I uninstalled the AV and the bug remained.
However, just as a remark for the future, I will of course avoid software that force to deactivate the AV where the arrival of viruses is likely.
[quote user="arnaudherve"]I uninstalled the AV and the bug remained.
The error message is not from anything in PMail, it does not generate a runtime type error.
However, just as a remark for the future, I will of course avoid software that force to deactivate the AV where the arrival of viruses is likely.
Huh? The anti-virus software generally causes more problems than it ever solves. This is especially true where any sort of relational database system is involved. In addition, a virus in a PMail message is harmless unless the user does something real dumb like executing a virus loaded attachment. Even there most anti-virus software will not catch the early viruses and many do not catch the old ones either.
[/quote]
[quote user="Thomas R. Stephenson"]
The error message is not from anything in PMail, it does not generate a runtime type error.[/quote]
Oh, ok. Crashing is not a bug then. Not accessing my mail on an XP that works perfectly, with all other mail programs working perfectly, is not a Pmail problem. I imagine MS Windows must adapt to PMail...
[quote user="Thomas R. Stephenson"]
Huh? The anti-virus software generally causes more problems than it ever solves. This is especially true where any sort of relational database system is involved. In addition, a virus in a PMail message is harmless unless the user does something real dumb like executing a virus loaded attachment. Even there most anti-virus software will not catch the early viruses and many do not catch the old ones either. [/quote]
The only forum I know where anti-virus software is considered not desirable for e-mails...
Well, however, I suppose I should not argue and continue reading my serious book.
Inspired by a recent thread, I installed Mercury, created an account, and copied the contents of C:\PMAIL\MAIL\NameOfTheAccount to C:\MERCURY\MAIL\NameOfTheAccount. Then I changed the settings of pop3 server, unchecking "Offer only unread mail..."
Then I created a new account in Thunderbird, set 127.0.0.1 as the pop mail server, and immediately imported all my former Pmail messages in good condition. After which I changed the Thunderbird account to the real distant pop settings, as they are in Pmail.
In Thunderbird, with the same messages, there was no crash, and no necessity to deactivate the anti-virus of course.
Are you running Virscan? If so disable it, by renaming Virscn32.fff then restart Pegasus Mail. Does the error go away?
If so were you getting error messages in the Virscan.log at all?
Martin
Nope, I don't use Virscan.
I thought it was Magical defrag, which I installed at that time, but uninstall did nothing. I use Spybot, but Spybot didn't trouble Pmail for ages.
[quote user="Phil"]PEBKAC[/quote]
Phil, I have taken some time to check what "PEBKAC" means. Apparently it means that the poster is an idiot. I would like to ask a few questions, if you don't mind :
1) How come a bug saying "Runtime error 216 at 0014DF4D" can be interpreted as resulting from the stupidity of the bug's victim? Can you describe the idiotic mistake I could have made and that could result in such a system message?
2) How come a person able to use Mercury server to transfer a mailbox from one client to another can be described as lacking in basic computer literacy, or unable to understand support? It would usually be deemed a semi-advanced skill on the contrary.
I hope you can answer those two questions rationally, Phil. Because otherwise, since if I remember well it is the third time that you insult me personally and directly, you could be described as an offender and a stalker. I am waiting for your explanations.
PEBKAC doesn't mean you're an idiot, it means only that you expose a problem and that you don't want to take part of the replies given to you.
What do you want to hear? that the problem is Pegasus Mail, it seems that it is what you think but you don't want to tell it clearly to legitimate the fact that you are present here.
All your posts on the forum are more or less of the same nature.
PEBKAC is not an insult it is a fact, it's probably the same with the 2 others times you are speaking about.
I am not waiting for a reply from you.
what picture viewer are you using? Since each e-mail application can set their own 'helper' for non e-mail (ie text) this could be a possible.
If you save the e-mail message (do not open or preview) / export to HTML does your browser open it?
This error is caused by an application on your desktop that is trying to do something when the e-mail message is opened.
