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Lost Profiles --- Help!!!

[quote user="Pelle"]

Dear Thomas Stephenson,

thanks for taking the time to post a reply. It appears, that the identities from the ini-file have been purged entirely (who knows why...). Pressing "Add" didn't make them come back (well, I could try... didn't sound very promising to me anyway).

It seems I need to recreate them, which is probably a bit difficult, but possible (need to look up all the account-info that's long forgotten).

Regards,
Pelle.
[/quote]

Pelle,

Some of the information, the crucial one which defines the pop3 details etc., may still be accessible even the rest of the profile information from the ini file might have got lost (at least this is what I understand and what I believe Thomas Stephenson highlighted). With that information it should be fairly easy to restore your identity profiles.

The pop3 and account information is stored in special files in your PM email folder on your hard disk. The files start with "POP" followed by some characters and have an extension ".PND" (e.g. POP7JFM4.PND ). Some of the information may help you regenerate your profiles (at least part). While you may access those definition files with an text editor not everything may be used e.g. such as password. However, you should be able to access that information from within PM, see below.

I would try the following. Start PM, go to Tools -> Identities -> and add a new one. Then click become. Now go to Tools - > Internet options and under the General section enter the email for that identity. Then go to the "Receiving (POP3)" section and then click on add. A list of available POP3 definitions should pop up from which you can select the appropriate one. They should actually be the ones you had created previously?! Then go to "Sending (SMTP)" and select the appropriate sending profile one.

Repeat the process for all identities you previously had.

Let me know if it works.

Cheers

Thomas S.

[quote user="Pelle"]<p>Dear Thomas Stephenson,</p><p>thanks for taking the time to post a reply. It appears, that the identities from the ini-file have been purged entirely (who knows why...). Pressing "Add" didn't make them come back (well, I could try... didn't sound very promising to me anyway).</p><p>It seems I need to recreate them, which is probably a bit difficult, but possible (need to look up all the account-info that's long forgotten).</p><p>Regards, Pelle. [/quote]</p><p>Pelle, Some of the information, the crucial one which defines the pop3 details etc., may still be accessible even the rest of the profile information from the ini file might have got lost (at least this is what I understand and what I believe Thomas Stephenson highlighted). With that information it should be fairly easy to restore your identity profiles. The pop3 and account information is stored in special files in your PM email folder on your hard disk. The files start with "POP" followed by some characters and have an extension ".PND" (e.g. POP7JFM4.PND ). Some of the information may help you regenerate your profiles (at least part). While you may access those definition files with an text editor not everything may be used e.g. such as password. However, you should be able to access that information from within PM, see below. I would try the following. Start PM, go to Tools -> Identities -> and add a new one. Then click become. Now go to Tools - > Internet options and under the General section enter the email for that identity. Then go to the "Receiving (POP3)" section and then click on add. A list of available POP3 definitions should pop up from which you can select the appropriate one. They should actually be the ones you had created previously?! Then go to "Sending (SMTP)" and select the appropriate sending profile one. Repeat the process for all identities you previously had. Let me know if it works. Cheers Thomas S. </p>

Hello all,

today I had some issues with the paging file of my computer. After I had cleared it up and wanted to send some mail later, all my profile-information had gone. I had 3 profiles for Pegasus, one for each account of 3 different mail services I use.

When last time I started Pegasus, all 3 profiles including password-information is gone.

I still have all folders and downloaded mail in the incoming mailbox, but I can't send or receive anything at the moment, because the profile-information is lost.

Is there any way to retrieve it? I know how to use a Hex-Editor if needed, but for a start it would be alot help if I only knew where these profiles are stored.

 

Thanks in advance,
Regards,
Pelle.

 

<p>Hello all,</p><p>today I had some issues with the paging file of my computer. After I had cleared it up and wanted to send some mail later, all my profile-information had gone. I had 3 profiles for Pegasus, one for each account of 3 different mail services I use.</p><p>When last time I started Pegasus, all 3 profiles including password-information is gone.</p><p>I still have all folders and downloaded mail in the incoming mailbox, but I can't send or receive anything at the moment, because the profile-information is lost.</p><p>Is there any way to retrieve it? I know how to use a Hex-Editor if needed, but for a start it would be alot help if I only knew where these profiles are stored.</p><p> </p><p>Thanks in advance, Regards, Pelle.</p><p> </p>

I still have all folders and downloaded mail in the incoming mailbox,

but I can't send or receive anything at the moment, because the

profile-information is lost.

I assume you are talking about identities.  The identities and held in the pmail.ini file and it looks like the pmail.ini file was trashed as a result of the paging file issues.  The POP3 and SMTP setup information though should still be available go to the POP3/SMTP  setup and hit "Add"  and you should find all of you POP3 and SMTP setup.

 

<blockquote>I still have all folders and downloaded mail in the incoming mailbox, but I can't send or receive anything at the moment, because the profile-information is lost.</blockquote><p>I assume you are talking about identities.  The identities and held in the pmail.ini file and it looks like the pmail.ini file was trashed as a result of the paging file issues.  The POP3 and SMTP setup information though should still be available go to the POP3/SMTP  setup and hit "Add"  and you should find all of you POP3 and SMTP setup.</p><p> </p>

Dear Thomas Stephenson,

thanks for taking the time to post a reply. It appears, that the identities from the ini-file have been purged entirely (who knows why...). Pressing "Add" didn't make them come back (well, I could try... didn't sound very promising to me anyway).

It seems I need to recreate them, which is probably a bit difficult, but possible (need to look up all the account-info that's long forgotten).

Regards,
Pelle.

 

<p>Dear Thomas Stephenson,</p><p>thanks for taking the time to post a reply. It appears, that the identities from the ini-file have been purged entirely (who knows why...). Pressing "Add" didn't make them come back (well, I could try... didn't sound very promising to me anyway).</p><p>It seems I need to recreate them, which is probably a bit difficult, but possible (need to look up all the account-info that's long forgotten).</p><p>Regards, Pelle.</p><p> </p>
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