[quote user="HDT"]Please give advise how to give you the information you need to analyse this behaviour.

(Win7-64 Home Premium german, Pegasus Mail 4.51 german on Lenovo ThinkPad T400)

[/quote]

I can (only off-site), but it shouldn't be necessary as "himself" solved it somehow (IIRC it's to do with mailbox paths somehow) - unfortunately he believed that posting his solution wouldn't help anyone else (I asked him for doing so and closing the thread). If he doesn't reply within a reasonable amount of time I suggest contacting him personally via the "Contact" button on one of his replies (and please tell him to post his solution now that we know he's not the only one encountering this issue - maybe you'd be more successful than I was).

BTW: Did you do a fresh install on your (probably new) system?

I have moved v. 451 from Vista to Win 7 and when I try to add a new folder Pegasus 451 freezes and I have to use task manager to close.

Are you running Pegasus as an Administrator?

yes

[quote user="himself"]I have moved v. 451 from Vista to Win 7 and when I try to add a new folder Pegasus 451 freezes and I have to use task manager to close.[/quote]

Did you read my reply in the First Aid thread? Did you try contacting me?

I'd suggest re-installing 4.51 over the top of your existing installation.

I did reinstall, same result

I found that I had many folders that contained obsolete materials. So, because the renaming function is working well, I will just reuse those folders, renamed, until a patch can be developed.

[quote user="himself"]I found that I had many folders that contained obsolete materials. So, because the renaming function is working well, I will just reuse those folders, renamed, until a patch can be developed.[/quote]

How are we supposed to develop a patch if you don't contact us? I can only do so off-site as mentioned repeatedly already. If you contact me personally I can provide you with some diagnostic tools and hints for finding out what actually causes your issue as you're currently the only one encountering such an issue - especially as it's not a crash, which could be diagnosed by my MiniDump extension. I can't currently do so in public!

[quote user="idw"]you're currently the only one encountering such an issue - especially as it's not a crash, which could be diagnosed by my MiniDump extension.[/quote]

No, not longer; me too.

Additionally to this problem, my Pegasus Mail is affectet with the described "add folder" problem: Clicking on "add" in the main folder will freeze Pegasus Mail, Alt+F4 releases it. Strange. I cant create any new folder. Annoying.

Running Pegasus Mail as an Admin makes no difference.

[quote user="idw"]How are we supposed to develop a patch if you don't

contact us? I can only do so off-site as mentioned repeatedly already.

If you contact me personally I can provide you with some diagnostic

tools and hints for finding out what actually causes your issue[/quote]

Please give advise how to give you the information you need to analyse this behaviour.

(Win7-64 Home Premium german, Pegasus Mail 4.51 german on Lenovo ThinkPad T400)