Pegasus mail - slow to open a message

Mudshark

posted Dec 5 '09 at 1:25 pm

Thanks for that TRS, I just installed a free pdf printer and when I made it my default it sorted it. I now remember something like this years ago, same old problem I guess. Thanks for all the help guys.

p.s. I read your other thread huntingtower - probably a better solution but I was born lazy and the pdf printer trick will do for me. Cheers.

Thanks for that TRS, I just installed a free pdf printer and when I made it my default it sorted it. I now remember something like this years ago, same old problem I guess. Thanks for all the help guys.p.s. I read your other thread huntingtower - probably a better solution but I was born lazy and the pdf printer trick will do for me. Cheers.&nbsp;

bmullooly

posted Nov 17 '09 at 10:30 am

Hopefullysomebody can help me here. Been runningPegasus for over ten years, rarely had an issue until yesterday. Firstly, nothing on my system has changed (noWindows updates etc.. only thing that could possibly have updated itself was myantivirus software [Avira AntiVir], but to test things out I've disabled it).

Versioninfo:

WindowsXP, service pack 3 - last update done about one month ago.

Pegasus- v4.4.1

Pegasusinfo as follows:

PegasusMail for Microsoft Windows

Electronicmail to support@pmail.gen.nz.

WinPMail version: Version 4.41 (Win32), Jul 16 2006

Languageresources: Standard UK English resource set

ExtensionManager version: 1.13

Operatingmode: Standalone

Username and ID: Single-user mode, 0

Windowsversion: 5.1

Windowsflag word: 0

WINPMAIL.EXEdirectory: C:\pmail

Homemailbox location: C:\PMAIL\BMULLOOL

Newmailbox location: C:\PMAIL\BMULLOOL

TMP environment variable: C:\DOCUME~1\Brendan\LOCALS~1\Temp

TEMP environment variable: C:\DOCUME~1\Brendan\LOCALS~1\Temp

LAN-based SMTP support: N, N, N

NetWare MHS support: N, N, N

Built-inTCP/IP support: Enabled

- WINSOCK version: (Not loaded)

- WINSOCK path: C:\WINDOWS\system32\WSOCK32.DLL

Commandline:

Active-Z options: 32768

PMRvariable: (None)

PMLvariable: (None)

MAIvariable: (None)

NBvariable: (None)

What'shappening is as follows - when attempting to open an email message (either fromthe New mail folder - or from a folder holding other messages), it can take from 15 to 30 seconds before themessage opens. Once a message is open,the 'up/down' arrows in the message reader work fine, I can easily scrollup/down.

Oneinteresting thing is the 'look' of a message - there seems to be rulers on theleft hand side of the message - both in the header and the body text. As shown in the following jpg:

http://www.mullooly.com/email.jpg

Itried upgrading to the latest release of Pegasus (4.5.1), only to be hit withthe Windows error message "Error signature winpm-32.exe" - and thenPegasus fails to load. I've revertedback to 4.4.1, at least Pegasus now loads, but I still have the initialproblem.

Anyone got any ideas?

Hopefullysomebody can help me here.&nbsp; Been runningPegasus for over ten years, rarely had an issue until yesterday.&nbsp; Firstly, nothing on my system has changed (noWindows updates etc.. only thing that could possibly have updated itself was myantivirus software [Avira AntiVir], but to test things out I've disabled it).<o:p></o:p><o:p>&nbsp;</o:p>Versioninfo:<o:p></o:p><o:p>&nbsp;</o:p>WindowsXP, service pack 3 - last update done about one month ago.<o:p></o:p>Pegasus- v4.4.1<o:p></o:p><o:p>&nbsp;</o:p>Pegasusinfo as follows:<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>PegasusMail for Microsoft Windows<o:p></o:p>Copyright(C) 1992-2009, David Harris, all rights reserved<o:p></o:p>Electronicmail to support@pmail.gen.nz.<o:p></o:p><o:p>&nbsp;</o:p>WinPMail version: Version 4.41 (Win32), Jul 16 2006<o:p></o:p>Languageresources: Standard UK English resource set<o:p></o:p>ExtensionManager version: 1.13<o:p></o:p>Operatingmode: Standalone<o:p></o:p>Username and ID: Single-user mode, 0<o:p></o:p>Windowsversion: 5.1<o:p></o:p>Windowsflag word: 0<o:p></o:p>WINPMAIL.EXEdirectory: C:\pmail<o:p></o:p>Homemailbox location: C:\PMAIL\BMULLOOL<o:p></o:p>Newmailbox location: C:\PMAIL\BMULLOOL<o:p></o:p>TMP environment variable: C:\DOCUME~1\Brendan\LOCALS~1\Temp<o:p></o:p>TEMP environment variable: C:\DOCUME~1\Brendan\LOCALS~1\Temp<o:p></o:p>LAN-based SMTP support: N, N, N<o:p></o:p>NetWare MHS support: N, N, N<o:p></o:p>Built-inTCP/IP support: Enabled<o:p></o:p>&nbsp; - WINSOCK version: (Not loaded)<o:p></o:p>&nbsp; - WINSOCK path: C:\WINDOWS\system32\WSOCK32.DLL<o:p></o:p>Commandline:<o:p></o:p>Active-Z options: 32768<o:p></o:p>PMRvariable: (None)<o:p></o:p>PMLvariable: (None)<o:p></o:p>MAIvariable: (None)<o:p></o:p>NBvariable: (None)<o:p></o:p><o:p>&nbsp;</o:p>What'shappening is as follows - when attempting to open an email message (either fromthe New mail folder - or from a folder holding other messages), &nbsp;it can take from 15 to 30 seconds before themessage opens.&nbsp; Once a message is open,the 'up/down' arrows in the message reader work fine, I can easily scrollup/down.<o:p></o:p><o:p>&nbsp;</o:p>Oneinteresting thing is the 'look' of a message - there seems to be rulers on theleft hand side of the message - both in the header and the body text.&nbsp; As shown in the following jpg:<o:p></o:p><o:p>&nbsp;</o:p>http://www.mullooly.com/email.jpg<o:p></o:p><o:p>&nbsp;</o:p>Itried upgrading to the latest release of Pegasus (4.5.1), only to be hit withthe Windows error message "Error signature winpm-32.exe" - and thenPegasus fails to load.&nbsp; I've revertedback to 4.4.1, at least Pegasus now loads, but I still have the initialproblem.<o:p></o:p><o:p>&nbsp;</o:p>Anyone got any ideas?<o:p></o:p><o:p>&nbsp;</o:p>

Mudshark

posted Dec 3 '09 at 7:08 pm

Same problem here. Not sure when it started but the last couple of months. Have been running Pegasus for 10 years+. I don't have any margins down the side though, just looks like normal. Also switching to the attachment tab takes a long time too. I'm running 4.12a:-

Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2003, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.

WinPMail version: V4.12a (Win32), Jun 19 2003
Language resources: Standard UK English resource set
Extension Manager version: 1.12
Operating mode: Standalone
User name and ID: Martin, 0
Windows version: 5.1
Windows flag word: 0
WINPMAIL.EXE directory: d:\pmail3
Home mailbox location: D:\PMAIL3\MAIL\Martin
New mailbox location: D:\PMAIL3\MAIL\Martin
TMP environment variable: C:\DOCUME~1\Martin\LOCALS~1\Temp
TEMP environment variable: C:\DOCUME~1\Martin\LOCALS~1\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Disabled
Commandline: -i Martin
Active -Z options: 32769
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)

Have not tried upgrading yet. Will give it a go.

Same problem here. Not sure when it started but the last couple of months. Have been running Pegasus for 10 years+. I don't have any margins down the side though, just looks like normal. Also switching to the attachment tab takes a long time too. I'm running 4.12a:-Pegasus Mail for Microsoft Windows Copyright (C) 1992-2003, David Harris, all rights reserved Electronic mail to support@pmail.gen.nz. WinPMail version: V4.12a (Win32), Jun 19 2003 Language resources: Standard UK English resource set Extension Manager version: 1.12 Operating mode: Standalone User name and ID: Martin, 0 Windows version: 5.1 Windows flag word: 0 WINPMAIL.EXE directory: d:\pmail3 Home mailbox location: D:\PMAIL3\MAIL\Martin New mailbox location: D:\PMAIL3\MAIL\Martin TMP environment variable: C:\DOCUME~1\Martin\LOCALS~1\Temp TEMP environment variable: C:\DOCUME~1\Martin\LOCALS~1\Temp LAN-based SMTP support: N, N, N NetWare MHS support: N, N, N Built-in TCP/IP support: Disabled Commandline: -i Martin Active -Z options: 32769 PMR variable: (None) PML variable: (None) MAI variable: (None) NB variable: (None) Have not tried upgrading yet. Will give it a go.&nbsp;

Thomas R. Stephenson

posted Dec 3 '09 at 7:27 pm

Same problem here. Not sure when it started but the last couple of
months. Have been running Pegasus for 10 years+. I don't have any
margins down the side though, just looks like normal. Also switching to
the attachment tab takes a long time too. I'm running 4.12a

Have you tried changing the windows default printer to one that writes to a file. You could use any of the various PDF type printers for this. If this fixes the problem then the printer driver is the cause of the problem of slow message opening.

<blockquote>Same problem here. Not sure when it started but the last couple of months. Have been running Pegasus for 10 years+. I don't have any margins down the side though, just looks like normal. Also switching to the attachment tab takes a long time too. I'm running 4.12a</blockquote>&nbsp;Have you tried changing the windows default printer to one that writes to a file.&nbsp; You could use any of the various PDF type printers for this.&nbsp; If this fixes the problem then the printer driver is the cause of the problem of slow message opening.&nbsp;

huntingtower

posted Dec 4 '09 at 2:41 pm

My problem, almost identical, turned out to be a print spooler problem. Reports in other lists suggest this is experienced particularly by people running Windows XP SP2 or SP3 and it has been said that, for some unexplained reason, it is linked in particular with installed NVidia graphics cards. You might like to see my solution in another thread (http://community.pmail.com/forums/thread/20603.aspx). It has worked for me and I hope it helps you.

My problem, almost identical, turned out to be a print spooler problem. Reports in other lists suggest this is experienced particularly by people running Windows XP SP2 or SP3 and it has been said that, for some unexplained reason, it is linked in particular with installed NVidia graphics cards. You might like to see my solution in another thread (http://community.pmail.com/forums/thread/20603.aspx). It has worked for me and I hope it helps you.&nbsp;

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