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SMTP Client: "Policy Rejection- Message size too big"

Hi

i updated from 4.6 to 4.72 on windows and have a size problem.
all mails larger than 10 MB will be returned with the message "Policy Rejection- Message size too big".

the mercury SMTP Server processes this mail, but the SMTP client seems to generate this message.

SMTP client-log:
T 20091218 112935 19c RCPT TO:<xxx@xxx.xx>
E 20091218 112935 19c 554 5.7.1 <xxxx@xxx.xx>: Recipient address rejected: Policy Rejection- Messa

the smarthost can handel large mails.
if i dont use the mercury SMTP client, but send directly to the smarthost from my mail-program, all emails reach their destinations.

is there somewhere a size-limit for the SMTP client?

 greetings

 

 

 

 

&lt;p&gt;Hi&lt;/p&gt;&lt;p&gt;i updated from 4.6 to 4.72 on windows and have a size problem. all mails larger than 10 MB will be returned with the message &quot;Policy Rejection- Message size too big&quot;.&lt;/p&gt;&lt;p&gt;the mercury SMTP Server processes this mail, but the SMTP client seems to generate this message.&lt;/p&gt;&lt;p&gt;SMTP client-log: T 20091218 112935 19c RCPT TO:&amp;lt;xxx@xxx.xx&amp;gt; E 20091218 112935 19c 554 5.7.1 &amp;lt;xxxx@xxx.xx&amp;gt;: Recipient address rejected: Policy Rejection- Messa&lt;/p&gt;&lt;p&gt;the smarthost can handel large mails. if i dont use the mercury SMTP client, but send directly to the smarthost from my mail-program, all emails reach their destinations.&lt;/p&gt;&lt;p&gt;is there somewhere a size-limit for the SMTP client?&lt;/p&gt;&lt;p&gt;&amp;nbsp;greetings &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

[quote user="factorx"]

Hi

i updated from 4.6 to 4.72 on windows and have a size problem.
all mails larger than 10 MB will be returned with the message "Policy Rejection- Message size too big".

the mercury SMTP Server processes this mail, but the SMTP client seems to generate this message.

SMTP client-log:
T 20091218 112935 19c RCPT TO:<xxx@xxx.xx>
E 20091218 112935 19c 554 5.7.1 <xxxx@xxx.xx>: Recipient address rejected: Policy Rejection- Messa

the smarthost can handel large mails.[/quote]


Not according to that error message, seems pretty clear.

[quote]

if i dont use the mercury SMTP client, but send directly to the smarthost from my mail-program, all emails reach their destinations.

is there somewhere a size-limit for the SMTP client?

 greetings

[/quote]

The only size limit is in the SMTP server (and in your relay host [:)])

Are you using the same server via your clients?

Do you authenticate? (maybe allows larger messages if so)

Have a look in the MercC session log, the relay should announce any SIZE parameter after the initial greeting.

[quote user=&quot;factorx&quot;]&lt;p&gt;Hi&lt;/p&gt;&lt;p&gt;i updated from 4.6 to 4.72 on windows and have a size problem. all mails larger than 10 MB will be returned with the message &quot;Policy Rejection- Message size too big&quot;.&lt;/p&gt;&lt;p&gt;the mercury SMTP Server processes this mail, but the SMTP client seems to generate this message.&lt;/p&gt;&lt;p&gt;SMTP client-log: T 20091218 112935 19c RCPT TO:&amp;lt;xxx@xxx.xx&amp;gt; E 20091218 112935 19c 554 5.7.1 &amp;lt;xxxx@xxx.xx&amp;gt;: Recipient address rejected: Policy Rejection- Messa&lt;/p&gt;&lt;p&gt;the smarthost can handel large mails.[/quote]&lt;/p&gt;&lt;p&gt; Not according to that error message, seems pretty clear.&lt;/p&gt;&lt;p&gt;[quote]&lt;/p&gt;&lt;p&gt;if i dont use the mercury SMTP client, but send directly to the smarthost from my mail-program, all emails reach their destinations.&lt;/p&gt;&lt;p&gt;is there somewhere a size-limit for the SMTP client?&lt;/p&gt;&lt;p&gt;&amp;nbsp;greetings &lt;/p&gt;&lt;p&gt;[/quote]&lt;/p&gt;&lt;p&gt;The only size limit is in the SMTP server (and in your relay host [:)])&lt;/p&gt;&lt;p&gt;Are you using the same server via your clients?&lt;/p&gt;&lt;p&gt;Do you authenticate? (maybe allows larger messages if so)&lt;/p&gt;&lt;p&gt;Have a look in the MercC session log, the relay should announce any SIZE parameter after the initial greeting. &lt;/p&gt;

ok the mercuryc-log is helpfull:

its seems that when i use the mercury smpt-Client with "use ESMTP" checked, the relay host answers "Policy Rejection- Message size too big".
with my local test-email-programm i think i dont use ESMTP but SMPT and everything works fine.

but when i try to send mails with " use ESMTP" unchecked, the mercury smtp-Client does not authenticate and the relay host answers "Relay access denied".
But the credentials are configured for the mercury smtp-Client.

is authentication a ESMTP feature?

 

 

 

&lt;p&gt;ok the mercuryc-log is helpfull:&lt;/p&gt;&lt;p&gt; its seems that when i use the mercury smpt-Client with &quot;use ESMTP&quot; checked, the relay host answers &quot;Policy Rejection- Message size too big&quot;. with my local test-email-programm i think i dont use ESMTP but SMPT and everything works fine. &lt;/p&gt;&lt;p&gt;but when i try to send mails with &quot; use ESMTP&quot; unchecked, the mercury smtp-Client does not authenticate and the relay host answers &quot;Relay access denied&quot;. But the credentials are configured for the mercury smtp-Client.&lt;/p&gt;&lt;p&gt;is authentication a ESMTP feature? &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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