Community Discussions and Support
Trouble with setting up email settings

Have you looked at the port and security settings for your pop3 and smtp hosts? Seems you have to check Via direct SSL connect in both cases. Hope this helps.

Cheers!
Steffan

<p>Have you looked at the port and security settings for your pop3 and smtp hosts? Seems you have to check <i>Via direct SSL connect </i>in both cases. Hope this helps. </p><p>Cheers! Steffan </p>

I am having trouble with Pegasus’ email settings but have found no help for this problem in The Pegasus Mail Online Knowledgebase, so I am asking for help from you. This format does not allow me to send email with inserted screen shots, so I will try to attach them.

Here is a screen shot of the settings that work in Outlook 2003:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

The Outlook email is hosted at http://HostGator.com. Here is what they give as setup specifications:

 

 Mail Server Username: alva+thefrequenttravelersclub.com
Incoming Mail Server: mail.thefrequenttravelersclub.com
Incoming Mail Server: (SSL) *.hostgator.com
Outgoing Mail Server: mail.thefrequenttravelersclub.com (server requires authentication) port 26
Outgoing Mail Server: (SSL) *.hostgator.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

I have used the same password for attempting to set up Pegasus that was used in setting up the HostGator email account. Here is the Pegasus error message:<?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /><shape style="WIDTH: 405.75pt; HEIGHT: 341.25pt" id="_x0000_i1027" alt="" type="#_x0000_t75"><imagedata o:href="cid:image006.jpg@01CA945F.FCC42F40" src="file:///C:%5CDOCUME~1%5CAlva%5CLOCALS~1%5CTemp%5Cmsohtml1%5C01%5Cclip_image003.jpg" mce_href="cid:image006.jpg@01CA945F.FCC42F40" mce_src="file:///C:\DOCUME~1\Alva\LOCALS~1\Temp\msohtml1\01\clip_image003.jpg"></imagedata></shape>

I have also tried using alva+thefrequenttravelersclub.com as Hostname. Pegasus does not like that either.

I would appreciate very much any suggestions you may have.

Sincerely,

B. Alva Schoomer

capitalmarkets@bellsouth.net

telephone: 1-770-378-4180

Skype: Success Mentors

&lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;I am having trouble with Pegasus&rsquo; email settings but have found no help for this problem in &lt;A href=&quot;http://kbase.pmail.gen.nz/&quot; mce_href=&quot;http://kbase.pmail.gen.nz/&quot;&gt;&lt;SPAN style=&quot;TEXT-DECORATION: none; text-underline: none&quot;&gt;&lt;FONT color=#800080&gt;The Pegasus Mail Online Knowledgebase&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/A&gt;, so I am asking for help from you. This format does not allow me to send email with inserted screen shots, so I will try to attach them.&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;Here is a screen shot of the settings that work in Outlook 2003:&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 13.5pt&quot;&gt;&lt;?xml:namespace prefix = o ns = &quot;urn:schemas-microsoft-com:office:office&quot; /&gt;&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;The Outlook email is hosted at http://HostGator.com. Here is what they give as setup specifications:&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 13.5pt&quot;&gt;&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 13.5pt&quot;&gt;&lt;o:p&gt;&amp;nbsp;&lt;FONT color=#000000&gt;&lt;STRONG&gt;Mail Server Username: &lt;/STRONG&gt;alva+thefrequenttravelersclub.com &lt;B&gt;Incoming Mail Server: &lt;/B&gt;mail.thefrequenttravelersclub.com &lt;B&gt;Incoming Mail Server: &lt;/B&gt;(SSL) *.hostgator.com &lt;B&gt;Outgoing Mail Server: &lt;/B&gt;mail.thefrequenttravelersclub.com&lt;I&gt;&amp;nbsp;(server requires authentication)&lt;/I&gt; &lt;B&gt;port 26&lt;/B&gt; &lt;B&gt;Outgoing Mail Server: &lt;/B&gt;(SSL) *.hostgator.com&lt;I&gt;&amp;nbsp;(server requires authentication)&lt;/I&gt; &lt;B&gt;port 465&lt;/B&gt; &lt;B&gt;Supported Incoming Mail Protocols:&lt;/B&gt; POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS) &lt;B&gt;Supported Outgoing Mail Protocols:&lt;/B&gt; SMTP, SMTPS (SSL/TLS)&lt;/FONT&gt; &lt;/o:p&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;I have used the same password for attempting to set up Pegasus that was used in setting up the HostGator email account. Here is the Pegasus error message:&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt; mso-bidi-font-size: 14.0pt&quot;&gt;&lt;?xml:namespace prefix = v ns = &quot;urn:schemas-microsoft-com:vml&quot; /&gt;&lt;v:shape style=&quot;WIDTH: 405.75pt; HEIGHT: 341.25pt&quot; id=_x0000_i1027 alt=&quot;&quot; type=&quot;#_x0000_t75&quot;&gt;&lt;v:imagedata o:href=&quot;cid:image006.jpg@01CA945F.FCC42F40&quot; src=&quot;file:///C:\DOCUME~1\Alva\LOCALS~1\Temp\msohtml1\01\clip_image003.jpg&quot; mce_href=&quot;cid:image006.jpg@01CA945F.FCC42F40&quot; mce_src=&quot;file:///C:\DOCUME~1\Alva\LOCALS~1\Temp\msohtml1\01\clip_image003.jpg&quot;&gt;&lt;/v:imagedata&gt;&lt;/v:shape&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 10.0pt&quot;&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;I have also tried using alva+thefrequenttravelersclub.com as Hostname. Pegasus does not like that either.&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;I would appreciate very much any suggestions you may have.&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;Sincerely,&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;A title=_MailAutoSig name=_MailAutoSig&gt;&lt;/A&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt; mso-no-proof: yes&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;B. Alva Schoomer&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;SPAN style=&quot;mso-bookmark: _MailAutoSig&quot;&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt; mso-no-proof: yes&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;capitalmarkets@bellsouth.net&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;SPAN style=&quot;mso-bookmark: _MailAutoSig&quot;&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt; mso-no-proof: yes&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;telephone: 1-770-378-4180&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 6pt&quot; class=eMail&gt;&lt;SPAN style=&quot;mso-bookmark: _MailAutoSig&quot;&gt;&lt;FONT color=blue size=4 face=&quot;Baskerville Old Face&quot;&gt;&lt;SPAN style=&quot;FONT-SIZE: 14pt; mso-no-proof: yes&quot;&gt;&lt;SPAN style=&quot;mso-bidi-font-size: 12.0pt&quot;&gt;Skype: Success Mentors&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/SPAN&gt;&lt;SPAN style=&quot;mso-no-proof: yes&quot;&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/SPAN&gt;&lt;/P&gt;
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft