Thank you for the help Thomas. I discovered that the pop3 and smtp addresses in Tools | Internet options had disappeared. I re entered them and all is well again.
Hi my wife has run into a problem. Her mail has stopped automatically arriving from the mail server. When she clicks on the "check your pop3 host for new mail" button nothing happens. I reindexed the main folder as suggested by the program but the problem is still there. If anyone has any suggestions they would be much appreciated.
> Hi my wife has run into a problem. Her mail has stopped automatically arriving from the mail server. When she clicks on the "check your pop3
> host for new mail" button nothing happens. I reindexed the main folder as suggested by the program but the problem is still there. If anyone
> has any suggestions they would be much appreciated.
Go to File | Network configuration | General and turn on "Create Internet session logs (advanced diagnostic use only)"
Checking this control tells Pegasus Mail to create special log files that show the entire exchange of information between it and the servers it connects to. Each session will be created in a file called TCPxxxx.WPM in your home mailbox directory (the "xxxx" is replaced by four digits). Creating session logs will slow down the performance of your system somewhat, and you should be aware that any username and password information exchanged between Pegasus Mail and the server will be shown in the log, *even* if you use SSL to secure the connection. Session logs are primarily useful if you need to debug a problem between Pegasus Mail and one of the servers it connects to - you should enable the option only on instructions from a system administrator or from Pegasus Mail technical support. [ Technical note: this control has the same effect as using a "-Z 32" commandline switch when you run Pegasus Mail ]
You can now try again to send/receive the mail and then look at the resulting TCP/IP debug file. Review of this file will tell you exactly what is going on between WinPMail and the server. You can post the results here for analysis if you wish. Make sure you munge your password data.
