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Pegasus mail feezes recipients mail client

[quote user="Pete_King"]

I feel it has something to do with some attachement that seems to automatically get sent with every message I send, but I could be wrong, just a thought. I will keep you posted and thanks again.

[/quote]

That sentence is interesting. Can you confirm the following setting in your Pegasus options?

Tools | Options | Sending Mail | Don't add attachment information sections to multipart messages

If that is NOT checked, then there's a part of your outgoing messages that looks like an attachment but is just text that says, basically, "This message has the following attachments". Whenever you attach something to your message, that section would be put in automatically. It's pretty useless these days and actually tends to confuse people when they see it.

If it isn't checked on your system, check it and see if that makes any difference. It certainly shouldn't be causing any problems in any other mail clients (other than user confusion) but you never know.

Here's the help file entry for this option:

"Normally, when you send a message with attachments, Pegasus Mail automatically attaches a small textual section describing each attachment. The textual section includes the file's original name, size, date and type, and is useful to help the recipient identify and place the attachment. In some cases, for instance, when sending to fax gateways, you may prefer to suppress this information section. If you wish to suppress the section, check this control."

The other thing that is of course sent with every outgoing message is your signature. If you have a particularly flamboyant signature, containing HTML, images and links, perhaps that's causing a problem somewhere. Again, it shouldn't, but some clients suck.

[quote user="Pete_King"]<P>I feel it has something to do with some attachement that seems to automatically get sent with every message I send, but I could be wrong, just a thought. I will keep you posted and thanks again.</P> <P mce_keep="true">[/quote]</P><P mce_keep="true">That sentence is interesting. Can you confirm the following setting in your Pegasus options?</P>Tools | Options | Sending Mail | Don't add attachment information sections to multipart messages<P mce_keep="true">If that is NOT checked, then there's a part of your outgoing messages that looks like an attachment but is just text that says, basically, "This message has the following attachments". Whenever you attach something to your message, that section would be put in automatically. It's pretty useless these days and actually tends to confuse people when they see it.</P><P mce_keep="true">If it isn't checked on your system, check it and see if that makes any difference. It certainly shouldn't be causing any problems in any other mail clients (other than user confusion) but you never know.</P><P mce_keep="true">Here's the help file entry for this option:</P><P mce_keep="true"><EM>"Normally, when you send a message with attachments, Pegasus Mail automatically attaches a small textual section describing each attachment. The textual section includes the file's original name, size, date and type, and is useful to help the recipient identify and place the attachment. In some cases, for instance, when sending to fax gateways, you may prefer to suppress this information section. If you wish to suppress the section, check this control."</EM></P><P mce_keep="true">The other thing that is of course sent with every outgoing message is your signature. If you have a particularly flamboyant signature, containing HTML, images and links, perhaps that's causing a problem somewhere. Again, it shouldn't, but some clients suck.<EM> </EM></P>

I use Pegasus for my work. I have a few clients who's inbox freezes up completely when they hit the reply button. They have to reboot their program. What can I do because I like pegasus otherwise, but my clients have to send me a new mail message and they have to reboot their program.

 Thanks

<P>I use Pegasus for my work. I have a few clients who's inbox freezes up completely when they hit the reply button. They have to reboot their program. What can I do because I like pegasus otherwise, but my clients have to send me a new mail message and they have to reboot their program. </P> <P> Thanks</P>

I don't know how this could be a Pegasus issue.

If the other client can display your message correctly, it seems strange that it should crash while trying to reply. I think we'd need to know a lot more about the problem message, the crashing client etc. before we could even think about helping. Unless you're sending messages that include massively complex formatting or many many recipients, I don't see what the problem could be.

Whatever it is, it has to be an issue with their client if your message is reaching its destination and can be displayed properly.

<P>I don't know how this could be a Pegasus issue.</P><P>If the other client can display your message correctly, it seems strange that it should crash while trying to reply. I think we'd need to know a lot more about the problem message, the crashing client etc. before we could even think about helping. Unless you're sending messages that include massively complex formatting or many many recipients, I don't see what the problem could be.</P><P>Whatever it is, it has to be an issue with their client if your message is reaching its destination and can be displayed properly.</P>

Thanks for getting back to me,

 

I have two different companies that mention this happens to them. They both have said that it has only ever happened like this when they reply to my messages from my account. One company recieves my emails from numerous computers and it happens on all of them.

 I have asked them to provide any further details on any error message or any other info. I will keep you posted. I feel it has something to do with some attachement that seems to automatically get sent with every message I send, but I could be wrong, just a thought. I will keep you posted and thanks again.

 

 

<P>Thanks for getting back to me,</P> <P mce_keep="true"> </P> <P>I have two different companies that mention this happens to them. They both have said that it has only ever happened like this when they reply to my messages from my account. One company recieves my emails from numerous computers and it happens on all of them.</P> <P> I have asked them to provide any further details on any error message or any other info. I will keep you posted. I feel it has something to do with some attachement that seems to automatically get sent with every message I send, but I could be wrong, just a thought. I will keep you posted and thanks again.</P> <P mce_keep="true"> </P> <P mce_keep="true"> </P>
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