I run a 501C3 not for profit. My purpose for using Mercury is two
fold: list management for Marketing and offloading mail from our
primary mail server. I don't want to relay messages off our network
server, I'm trying to make Mercury handle it all. Fortunately, it can
do that.
I assume you are using a opt-in mailing list where all of the members of the list have requested the mail from your mailing list.
The first problem I'm running into though is a
big one. Any messages sent out from Mercury are automatically labeled
as spam, and dropped into the spam folder. Our subscribers are A,
typically older people who are not technical and thus won't go through
a spam folder, and B, want our messages and have signed up to receive
them.
This has very little or nothing to do with Mercury in itself, it has more to do with the anti-spam systems setup by the receivers.
1. If you are using MercuryE to send mail then you must have a fixed IP address and this IP address must not be on any blacklists. Normally randomly assigned IP address connecting to a host are classified as spam or rejected out of hand.
2. The content of the message must not be spammy; many many marketing type message are automatically marked as spam by the anti-spam unless the receiver has whitelisted your sending e-mail address.
My belief is the header is the reason for the
spam label. Has anyone else seen this, and anyone have any luck fixing
the header?
Not sure what header you are talking about. The spam label in a message is generally added by the receiver. You can verify this by using session logging to see exactly what is being sent by either MercuryE or MercuryC to the receiving host. If you could point out what header you are talking about we may be able to help.
<blockquote><p>I run a 501C3 not for profit.&nbsp; My purpose for using Mercury is two
fold: list management for Marketing and offloading mail from our
primary mail server.&nbsp; I don't want to relay messages off our network
server, I'm trying to make Mercury handle it all.&nbsp; Fortunately, it can
do that.</p></blockquote><p>I assume you are using a opt-in mailing list where all of the members of the list have requested the mail from your mailing list.
</p><blockquote><p>The first problem I'm running into though is a
big one.&nbsp; Any messages sent out from Mercury are automatically labeled
as spam, and dropped into the spam folder.&nbsp; Our subscribers are A,
typically older people who are not technical and thus won't go through
a spam folder, and B, want our messages and have signed up to receive
them. &nbsp;</p></blockquote><p>This has very little or nothing to do with Mercury in itself, it has more to do with the anti-spam systems setup by the receivers.</p><p>1.&nbsp;&nbsp; If you are using MercuryE to send mail then you must have a fixed IP address and this IP address must not be on any blacklists.&nbsp; Normally randomly assigned IP address connecting to a host are classified as spam or rejected out of hand.
</p><p>2.&nbsp; The content of the message must not be spammy; many many marketing type message are automatically marked as spam by the anti-spam unless the receiver has whitelisted your sending e-mail address. &nbsp;
</p><blockquote>My belief is the header is the reason for the
spam label.&nbsp; Has anyone else seen this, and anyone have any luck fixing
the header?</blockquote><p>Not sure what header you are talking about.&nbsp; The spam label in a message is generally added by the receiver.&nbsp; You can verify this by using session logging to see exactly what is being sent by either MercuryE or MercuryC to the receiving host.&nbsp; If you could point out what header you are talking about we may be able to help.
</p><p>&nbsp;</p>