i do this because in spain are a several law in material of data

protection, and i don't like have problems, but, thomas know this info,

then, this is the real ini

This has nothing to do with data protection, this has everything to do with the setup of your system though.

Thomas, if i undrstand you well, i need put this line

HELPPC:  helppc
HELPPC:  helppc.org
HELPPC:  [87.235.215.29] ;

if you have a fixed IP address.

in Domains, it'strue?

Yes and probably it should really be

HELPPC:  helppc
HELPPC:  helppc.org
HELPPC:  helppc.com
HELPPC:  [87.235.215.29]

Since you also have the domains helppc.com and mail.helppc.com pointing to this same IP address.

Hi, someone can help me?

A few days ago, when people send an email to any account on my server, get this Message

I don't understand why only happens with some accounts, and the others receive it correctly

I have ASSP antispam runing with mercury 32, and on MercuyS SMTP, on connection control, i have marked Authentificated SMTP connection.. and Only Authentificated SMTP...

But with this same config are running well since one year ago.


Hi. This is the qmail-send program at lnldap3.comunired.com.

I'm afraid I wasn't able to deliver your message to the following addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

<XXXX@XXX.com>:

YYY.YYY.YYY.YYY does not like recipient.

Remote host said: 553 We do not relay without RFC2554 authentication.

Giving up on YYY.YYY.YYY.YYY

YYY.YYY.YYY.YYY = my server ip

A few days ago, when people send an email to

any account on my server, get this Message

I don't understand why only happens with some

accounts, and the others receive it correctly

I have ASSP antispam running with mercury 32,

and on MercuryS SMTP, on connection control, i have marked Authenticated SMTP connection.. and Only Authenticated SMTP...

But with this same config are running well

since one year ago.

 

This is not the problem since this is a relay error.  The relay errors come about not from delivering to an account but sending mail to a domain not listed as a local domain.

Hi.

This is the qmail-send program at lnldap3.comunired.com.

I'm afraid I wasn't able to deliver your

message to the following addresses.

This is a permanent error; I've given up. Sorry

it didn't work out.

 

<XXXX@XXX.com>:

YYY.YYY.YYY.YYY does not like recipient.

Remote host said: 553 We do not relay without

RFC2554 authentication.

 

This error is saying the RCPT TO: address used by the sending server is not local.  If the MercuryS session log shows that they are in fact sending to a local domain check the domains list in Configuration | Mercury core to verify you have properly set the domains.  Provide us with a copy of the mercury.ini file if you are not sure.  BTW, real data is much preferred since we are only guessing when your munge the data.  Makes it MUCH harder to help.

Giving up on YYY.YYY.YYY.YYY

 

YYY.YYY.YYY.YYY = my server ip

This is my .ini

#  MERCURY.INI generated by Mercury Setup
#
#
#  Sample Bindery Mode MERCURY.INI file (in fact, the one I use on
#  my production server). This one implements most of the possible
#  switches for each module, but you can edit it to do less if you
#  wish. All the fields shown below are described in the file
#  MGUIDE.HLP which is supplied in the Mercury archive.
#
#  Anything after a '#' to the end of the line is a comment and
#  is stripped out before parsing. Trailing and leading whitespace
#  is also stripped before parsing. Many sample commands have been
#  left in this file commented out for reference purposes.
#

[General]
myname:          helppc.org    # Canonical name for this server
timezone:        +0001    # Time Zone to add to date fields
file_api:        1    # Use the file api instead of queues
mailqueue:       I:\MERCURY\QUEUE    # Where mail should be put for delivery
smtpqueue:       I:\MERCURY\QUEUE-OUT    # Where the SMTP client should look for mail
newmail_path:    I:\MERCURY\MAIL\~N    # Where to find the users' WinPMail mailboxes.
secondary_queue: I:\MERCURY\queue

[Protocols]
MERCURYS.DLL
MERCURYP.DLL
MERCURYE.DLL
# MERCURYC.DLL
MERCURYD.DLL
# MERCURYH.DLL
# MERCURYF.DLL
# MERCURYW.DLL
# MERCURYX.DLL
MERCURYI.DLL
# MERCURYB.DLL

[Mercury]
failfile:     i:\MERCURY\Mercury\FAILURE.MER    # Delivery failure notification template
confirmfile:  i:\MERCURY\Mercury\CONFIRM.MER    # Delivery confirmation template
aliasfile:    i:\MERCURY\Mercury\ALIAS.MER    # System-wide alias file
synfile:      i:\MERCURY\Mercury\SYNONYM.MER    # User synonym database
listfile:     i:\MERCURY\Mercury\LISTS.MER    # List of lists
logfile:      i:\MERCURY\Mercury\system.log    # Traffic logging file
logwidth:     30    # Width of address fields in logfile
retpath:      1    # Do/Don't use 'return-path' for errors
maxhops:      30    # Used to detect mailing loops
gullible:     0    # If NZ, don't validate 'From' fields
bitnethost:   cunyvm.cuny.edu    # Relay host for '.bitnet' rewrites
poll:         10   # Seconds between queue polling cycles
scratch:      i:\MERCURY\Scratch    # Where we can write temp files
returnlines:  15    # How many lines of failed messages to return
postmaster:   admin    # NetWare UIC of postmaster
broadcast:    0    # Yes, we want broadcast notifications, but
receipts:     1    # ... no broadcasts for receipt confirmations
PM_notify:    0    # Do/Don't send errors to the postmaster
change_owner: 0    # Change message ownership to recipient
auto_tzone:   1    # If NZ, obtain timezone information from OS
LogLevel:     15    # System message reporting level
LogMax:       100    # Maximum number of system messages to store
RetryPeriod:  15    # Period between job retries (minutes)
MaxRetries:   20    # Maximum number of times a job can fail
TwoPasses:    0    # If NZ, process submission queue in 2 passes
Autoaddress:  0    # If NZ, auto-generate user addresses based on name
Daily_exit:   1    # If NZ, auto-restart each day after maintenance
No_Areply:    0    # If NZ, disable automatic replies system-wide
Alt_Forward:  1    # If NZ, allow alternate forwarding specification
Maint_hour:   3    # Hour for daily maintenance (24-hour clock)
Maint_min:    0    # Minute for daily maintenance
Retry_Mode:   1    # If NZ, use progressive backoff for queue retries

[MercuryC]
Failfile : i:\MERCURY\Mercury\FAILURE.MER
Poll : 30
Scratch : i:\MERCURY\Mercury
ReturnLines : 15
Timeout : 30
ESMTP : 1
POP3_Auth : 0
Log_Verbose : 0

[MercuryE]
HELO : correo.xxxx.org
Session_logging : logs/smtpdir
Session_logmode : 0
Poll : 5
Timeout : 60
Nameservers : 192.168.100.205
Logfile : log.txt
Log_Verbose : 0
DNS_Timeout : 20
DNS_Retries : 4
Transcripts : 0

[MercuryD]
Scratch : i:\MERCURY\Mercury
Timeout : 30
Poll : 60

[MercuryS]
Debug : 1
HELO : correo.xxxx.com
Logfile : i:\MERCURY\Logs\MERCURYS.LOG
Timeout : 90
Relay : 0
Strict_Relay : 1
Server_Port : 125
Interface : 192.168.100.205
Allow_Illegals : 0
SMTP_Authentication : 3
Auth_File : i:\MERCURY\MAIL\SMTPMAIL.USR
Compliance_Settings : 424
Maximum_Failed_Rcpts : 5
Max_Relay_Attempts : 5
SSL_Mode : 0
ST_Blacklisting : 0
No_VRFY : 0
SMTP_ConnFlags : 0

[MercuryP]
Scratch : i:\MERCURY\Mercury
Logfile : pop3_log.txt
Stack : 32768
Mark_Read : 1
SSL_Mode : 0
Login_Disabled : 0
Session_logging : logs/pop3
Session_logmode : 0
Timeout : 60

[MercuryX]
# Cmd_Delay: 10
# Cmd_Wait: 1
# IE4_Dialling: 0
# Use_ETRN: 1
# Clients_only: 1
# Sunday: 0800,1800,3,15,30,60
# Monday: 0830,2100,5,15,60,60
# Tuesday: 0830,2100,5,15,60,60
# Wednesday: 1500,1900,2,30,5,30
# Thursday: 0900,1900,2,30,0,0
# Friday: 0830,2100,5,15,60,60
# Saturday: 1031,1035,2,45,-1,0

# [Groups]
# testgroup            :     TESTGRP

[Domains]
xxxx.org: xxxx.org

[Maiser]
Maiser:          Maiser   # 'Username' of mail server account
Helpfile:        i:\MERCURY\Mercury\MAISER.HLP   # Help sent on failed maiser requests
Lookupfile:      i:\MERCURY\Mercury\MAISER.LKP   # Format file for the 'lookup' command
Send_dir:        i:\MERCURY\Mercury\SENDABLE   # Directory for the 'send' command
Logfile:         i:\MERCURY\Logs\MAISER.LOG   # Mail server log file
Notify:          i:\MERCURY\Mercury\TMP   # Dir. for pending 'notify' commands
NoList:          N   # If 'Y', disable the 'list' command
Local_only:      N   # If 'Y', local 'notify' commands only
Admin_Passwords: D:\MERCURY\MERCURY\maiser.pwd   # File for mail server administrator passwords

[MercuryH]
Logfile : i:\MERCURY\Logs\MERCURYH.LOG
Timeout : 30

[MercuryI]
Scratch : i:\MERCURY\SCRATCH
Logfile : i:\MERCURY\Logs\imap.LOG
Timeout : 240
Server_Port : 143
Session_logging : i:\MERCURY\Logs
Session_logmode : 0
Idle_Timeout : 3600
SSL_Mode : 0
Login_Disabled : 0

[MercuryB]
Scratch : i:\MERCURY\SCRATCH
Timeout : 120
Server_Port : 9080
Idle_Timeout : 1800

[Groups]

[Rewrite]

[Statistics]
StatFlags:    16  # Statistical reporting settings
StatFiles:    i:\MERCURY\stats.mer  # Directory to write stat log files
StatMail:      # Address to send stat log files
STF_Hours:    24  # How often to write stat log files
STM_Hours:    2  # How often to e-mail stat log files

[quote user="patomareao"]

[MercuryE]
HELO : correo.xxxx.org

[MercuryS]
HELO : correo.xxxx.com

[Domains]
xxxx.org: xxxx.org

[/quote]

As Thomas said above, if you edit out the real entries, nobody can give you a definitive answer to your problem.

I notice that you have a .com in MercuryS but not in Domains.

Did you read the help page for Core configuration / Local domains? This part especially:

When entering domains into this section, you should usually provide three entries per local Internet domain - a fully-qualified version, a simple version, and a special entry called a domain literal version, which is the IP number of your system enclosed in square brackets. For example, if your system's Internet name was calliope.pmail.gen.nz (192.156.225.76), you might create these domains definitions:

    calliope        calliope
    calliope        calliope.pmail.gen.nz
    calliope        [192.156.225.76]

Furthermore, as Sharkfin already pointed out, the domains entry is for a .org domain, whereas the refused message had a .com RCPT address.

/Rolf

Why are you making this so hard to help you by changing the critical data?  It's not secret, it's in every message you send.

I'm guessing your domain name is helppc.org, the [Domains] section of your mercury.ini should look something like

Every domain that you accept mail for should be in the listing, i.e. If you accept mail for helppc.com then that domain should be listed as well.

Edit:

Answer Section:
    helppc.org, A, 87.235.215.29
    helppc.org, MX, 10, mail.helppc.org

Answer Section:
    29.215.235.87.IN-ADDR.ARPA, PTR, mail.helppc.com

i do this because in spain are a several law in material of data protection, and i don't like have problems, but, thomas know this info, then, this is the real ini

Thomas, if i undrstand you well, i need put this line

HELPPC:  helppc
HELPPC:  helppc.org
HELPPC:  [87.235.215.29] ; if you have a fixed IP address.

in Domains, it'strue?

#  MERCURY.INI generated by Mercury Setup
#
#
#  Sample Bindery Mode MERCURY.INI file (in fact, the one I use on
#  my production server). This one implements most of the possible
#  switches for each module, but you can edit it to do less if you
#  wish. All the fields shown below are described in the file
#  MGUIDE.HLP which is supplied in the Mercury archive.
#
#  Anything after a '#' to the end of the line is a comment and
#  is stripped out before parsing. Trailing and leading whitespace
#  is also stripped before parsing. Many sample commands have been
#  left in this file commented out for reference purposes.
#

[General]
myname:          helppc.org    # Canonical name for this server
timezone:        +0001    # Time Zone to add to date fields
file_api:        1    # Use the file api instead of queues
mailqueue:       I:\MERCURY\QUEUE    # Where mail should be put for delivery
smtpqueue:       I:\MERCURY\QUEUE-OUT    # Where the SMTP client should look for mail
newmail_path:    I:\MERCURY\MAIL\~N    # Where to find the users' WinPMail mailboxes.
secondary_queue: I:\MERCURY\queue

[Protocols]
MERCURYS.DLL
MERCURYP.DLL
MERCURYE.DLL
# MERCURYC.DLL
MERCURYD.DLL
# MERCURYH.DLL
# MERCURYF.DLL
# MERCURYW.DLL
# MERCURYX.DLL
MERCURYI.DLL
# MERCURYB.DLL

[Mercury]
failfile:     i:\MERCURY\Mercury\FAILURE.MER    # Delivery failure notification template
confirmfile:  i:\MERCURY\Mercury\CONFIRM.MER    # Delivery confirmation template
aliasfile:    i:\MERCURY\Mercury\ALIAS.MER    # System-wide alias file
synfile:      i:\MERCURY\Mercury\SYNONYM.MER    # User synonym database
listfile:     i:\MERCURY\Mercury\LISTS.MER    # List of lists
logfile:      i:\MERCURY\Mercury\system.log    # Traffic logging file
logwidth:     30    # Width of address fields in logfile
retpath:      1    # Do/Don't use 'return-path' for errors
maxhops:      30    # Used to detect mailing loops
gullible:     0    # If NZ, don't validate 'From' fields
bitnethost:   cunyvm.cuny.edu    # Relay host for '.bitnet' rewrites
poll:         10   # Seconds between queue polling cycles
scratch:      i:\MERCURY\Scratch    # Where we can write temp files
returnlines:  15    # How many lines of failed messages to return
postmaster:   admin    # NetWare UIC of postmaster
broadcast:    0    # Yes, we want broadcast notifications, but
receipts:     1    # ... no broadcasts for receipt confirmations
PM_notify:    0    # Do/Don't send errors to the postmaster
change_owner: 0    # Change message ownership to recipient
auto_tzone:   1    # If NZ, obtain timezone information from OS
LogLevel:     15    # System message reporting level
LogMax:       100    # Maximum number of system messages to store
RetryPeriod:  15    # Period between job retries (minutes)
MaxRetries:   20    # Maximum number of times a job can fail
TwoPasses:    0    # If NZ, process submission queue in 2 passes
Autoaddress:  0    # If NZ, auto-generate user addresses based on name
Daily_exit:   1    # If NZ, auto-restart each day after maintenance
No_Areply:    0    # If NZ, disable automatic replies system-wide
Alt_Forward:  1    # If NZ, allow alternate forwarding specification
Maint_hour:   3    # Hour for daily maintenance (24-hour clock)
Maint_min:    0    # Minute for daily maintenance
Retry_Mode:   1    # If NZ, use progressive backoff for queue retries

[MercuryC]
Failfile : i:\MERCURY\Mercury\FAILURE.MER
Poll : 30
Scratch : i:\MERCURY\Mercury
ReturnLines : 15
Timeout : 30
ESMTP : 1
POP3_Auth : 0
Log_Verbose : 0

[MercuryE]
HELO : correo.helppc.org
Session_logging : logs/smtpdir
Session_logmode : 0
Poll : 5
Timeout : 60
Nameservers : 192.168.100.205
Logfile : log.txt
Log_Verbose : 0
DNS_Timeout : 20
DNS_Retries : 4
Transcripts : 0

[MercuryD]
Scratch : i:\MERCURY\Mercury
Timeout : 30
Poll : 60

[MercuryS]
Debug : 1
HELO : correo.helppc.com
Logfile : i:\MERCURY\Logs\MERCURYS.LOG
Timeout : 90
Relay : 0
Strict_Relay : 1
Server_Port : 125
Interface : 192.168.100.205
Allow_Illegals : 0
SMTP_Authentication : 3
Auth_File : i:\MERCURY\MAIL\SMTPMAIL.USR
Compliance_Settings : 424
Maximum_Failed_Rcpts : 5
Max_Relay_Attempts : 5
SSL_Mode : 0
ST_Blacklisting : 0
No_VRFY : 0
SMTP_ConnFlags : 0

[MercuryP]
Scratch : i:\MERCURY\Mercury
Logfile : pop3_log.txt
Stack : 32768
Mark_Read : 1
SSL_Mode : 0
Login_Disabled : 0
Session_logging : logs/pop3
Session_logmode : 0
Timeout : 60

[MercuryX]
# Cmd_Delay: 10
# Cmd_Wait: 1
# IE4_Dialling: 0
# Use_ETRN: 1
# Clients_only: 1
# Sunday: 0800,1800,3,15,30,60
# Monday: 0830,2100,5,15,60,60
# Tuesday: 0830,2100,5,15,60,60
# Wednesday: 1500,1900,2,30,5,30
# Thursday: 0900,1900,2,30,0,0
# Friday: 0830,2100,5,15,60,60
# Saturday: 1031,1035,2,45,-1,0

# [Groups]
# testgroup            :     TESTGRP

[Domains]
helppc.org: helppc.org

**HELPPC:  helppc
**HELPPC:  helppc.org
**HELPPC:  [87.235.215.29] ; if you have a fixed IP address.


[Maiser]
Maiser:          Maiser   # 'Username' of mail server account
Helpfile:        i:\MERCURY\Mercury\MAISER.HLP   # Help sent on failed maiser requests
Lookupfile:      i:\MERCURY\Mercury\MAISER.LKP   # Format file for the 'lookup' command
Send_dir:        i:\MERCURY\Mercury\SENDABLE   # Directory for the 'send' command
Logfile:         i:\MERCURY\Logs\MAISER.LOG   # Mail server log file
Notify:          i:\MERCURY\Mercury\TMP   # Dir. for pending 'notify' commands
NoList:          N   # If 'Y', disable the 'list' command
Local_only:      N   # If 'Y', local 'notify' commands only
Admin_Passwords: D:\MERCURY\MERCURY\maiser.pwd   # File for mail server administrator passwords

[MercuryH]
Logfile : i:\MERCURY\Logs\MERCURYH.LOG
Timeout : 30

[MercuryI]
Scratch : i:\MERCURY\SCRATCH
Logfile : i:\MERCURY\Logs\imap.LOG
Timeout : 240
Server_Port : 143
Session_logging : i:\MERCURY\Logs
Session_logmode : 0
Idle_Timeout : 3600
SSL_Mode : 0
Login_Disabled : 0

[MercuryB]
Scratch : i:\MERCURY\SCRATCH
Timeout : 120
Server_Port : 9080
Idle_Timeout : 1800

[Groups]

[Rewrite]

[Statistics]
StatFlags:    16  # Statistical reporting settings
StatFiles:    i:\MERCURY\stats.mer  # Directory to write stat log files
StatMail:      # Address to send stat log files
STF_Hours:    24  # How often to write stat log files
STM_Hours:    2  # How often to e-mail stat log files

Thaks to everybody to help me, and sorry for my inglish!

Much better than my spanish [:)]

The problem is you have MX records for helppc.com pointing to mail.helppc.com which resolves to your server, but you do not have helppc.com listed as a local domain, so your server is refusing to accept mail for helppc.com.