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schlegel

posted Apr 18 '10 at 10:02 pm

Thank's for help.

It was an old version of clamav! After update all work's fine.

Thank's for the help!

Matthias Schlegel

<p>Thank's for help. </p><p>It was an old version of clamav! After update all work's fine.</p><p>Thank's for the help!</p><p>Matthias Schlegel </p>

schlegel

posted Apr 17 '10 at 10:18 pm

<meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link href="file:///C:%5CUsers%5C007%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml" rel="File-List"><link href="file:///C:%5CUsers%5C007%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx" rel="themeData"><link href="file:///C:%5CUsers%5C007%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml" rel="colorSchemeMapping"><style> </style>

Hello,

I've encountered my first

problem with Mercury32 it appears incoming/outgoing mail processing has stalled.

The number of files in the

Queue folder is quite large and growing (over 800 at last count). In the

Mercury Core Process window, the "Incoming jobs" stats show:

"Ready: 676" (this number continues to increase); Pending: 0;

Complete: 288.

I have restarted the server.

On the queue-folder there are

no QIF files.

I use:

Mercury/32, v4.72, Jul 10 2009 on Windows XP

I'd appreciate any

suggestions on where I can begin troubleshooting this.

Thanks for

help

Matthias Schlegel

<meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="ProgId" content="Word.Document"><meta name="Generator" content="Microsoft Word 12"><meta name="Originator" content="Microsoft Word 12"><link href="file:///C:%5CUsers%5C007%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_filelist.xml" rel="File-List"><link href="file:///C:%5CUsers%5C007%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_themedata.thmx" rel="themeData"><link href="file:///C:%5CUsers%5C007%5CAppData%5CLocal%5CTemp%5Cmsohtmlclip1%5C01%5Cclip_colorschememapping.xml" rel="colorSchemeMapping"><style>  </style> <p><span style="" lang="EN-US">Hello,<o:p></o:p></span></p> <p><span style="" lang="EN-US">I've encountered my first problem with Mercury32 it appears incoming/outgoing mail processing has stalled.<o:p></o:p></span></p> <p><span style="" lang="EN-US">The number of files in the Queue folder is quite large and growing (over 800 at last count).&nbsp; In the Mercury Core Process window, the "Incoming jobs" stats show: "Ready: 676" (this number continues to increase); Pending: 0; Complete: 288.<o:p></o:p></span></p> <p><span style="" lang="EN-US">I have restarted the server. On the queue-folder <span style=""></span> there are no<span style=""> </span>QIF files.<o:p></o:p></span></p> <p><span style="" lang="EN-US">I use:&nbsp; Mercury/32, v4.72, Jul 10 2009 on Windows XP <o:p></o:p></span></p> <p><span style="" lang="EN-US">&nbsp;I'd appreciate any suggestions on where I can begin troubleshooting this.<o:p></o:p></span></p> <p><span style="" lang="EN-US">&nbsp;</span>Thanks for help</p> <p>&nbsp;Matthias Schlegel</p>

Thomas R. Stephenson

posted Apr 18 '10 at 12:23 am

> I have restarted the server. On the queue-folder there are no QIF files.
> I use: Mercury/32, v4.72, Jul 10 2009 on Windows XP
> I'd appreciate any suggestions on where I can begin troubleshooting this.

Are you using ClamWall? Are you using an old version of clamav? If so I suspect the clamd is failing to load and delaying the processing of the mail. Check the Clamwall logs.

&gt; I have restarted the server. On the queue-folder there are no QIF files. &gt; I use:&nbsp; Mercury/32, v4.72, Jul 10 2009 on Windows XP &gt;&nbsp; I'd appreciate any suggestions on where I can begin troubleshooting this. Are you using ClamWall?&nbsp; Are you using an old version of clamav?&nbsp; If so I suspect the clamd is failing to load and delaying the processing of the mail.&nbsp; Check the Clamwall logs.

Rolf Lindby

posted Apr 18 '10 at 5:29 am

Please see the announcement post about ClamAV:

http://community.pmail.com/forums/thread/22914.aspx

<p>Please see the announcement post about ClamAV:</p><p><a href="http://community.pmail.com/forums/thread/22914.aspx">http://community.pmail.com/forums/thread/22914.aspx</a>&nbsp;</p>

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