We use Pegasus (V4.52 ) mail each client collects from and sends to a Mailtraq server.
99% of the time is fine for us ( 20 -25 users )
However we have an ongoing problem which is irritating rather than fatal.
If anyone receives a new mail ( a *.cnm file ) that is Zero in file size the program immediately crashes through windows, it does not matter what version of windows the client is running.
The only way we can recover from this is to go through the directory that the mail is stored in and manually find and delete the zero length file.
Note the Zero length file appears to have a correct type of Pegasus prefix.
This happens about once a week ( not each client but between all 25 ), and during that time the total emails received including junk is in the region of 10,000.
Any ideas why this happens and how it can be fixed?
<p>We use Pegasus (V4.52 ) mail each client collects from and sends to a&nbsp; Mailtraq server.
</p><p>99% of the time is fine for us&nbsp; ( 20 -25 users )
</p><p>However we have an ongoing problem which is&nbsp; irritating rather than fatal.</p><p>If anyone receives a&nbsp; new mail ( a *.cnm file ) that is Zero in file size the program immediately crashes through windows, it does not matter what version of windows the client is running.
</p><p>The only way we can recover from this is to go through the directory that the mail is stored in and manually find and delete the zero length file.
</p><p>Note the Zero length file appears to have a correct type of&nbsp; Pegasus prefix.</p><p>This happens about once a week ( not each client but between all 25 ), and during that time the total emails received including junk is in the region of 10,000.
</p><p>Any ideas why this happens and how it can be fixed?&nbsp;
</p><p>&nbsp;</p>
