Thanks, Thomas:  100% clear now.

David

Gentlemen/Ladies:

I have a question on mail sends involving the sending of "Links"

Recently I've had a dialogue with a friend who sent me the following message:

"I sure wish you would send in html rather than text so link and the like
work and we don't have to copy and paste." I assured him I'm not doing anything out of the ordinary and said to him....what do you mean copy/paste all you're supposed to do is click (or double click) on the link and it should take you to the link.Nobody else seems to have the problem or at least have told me so

he writes back "Because when you send something in text format there is no html code to make
the link clickable.

I've sent items back to myself and have found no problem

Is the problem on their end or is there something on my end that needs checking? I'm just not sure what he's talking about as I'm doing the same thing as i've always done.

Thanks

[quote user="Eshtaol"]Is the problem on their end or is there something on my end that needs checking? I'm just not sure what he's talking about as I'm doing the same thing as i've always done.[/quote]

Well, he isn't exactly wrong, but then he must be using a rather outdated email client which isn't able to parse plain text emails for hyperlinks (as Pegasus Mail  and most other clients do).

Go to Pegasus Mail menu Tools/Options/Outgoing Mail and make sure "Generate multipart/alternative versions" is checked

Martin

thanks Irelam......but it was already checked

thanks Idw....I will pass this on and see what he has to say

[quote user="irelam"]Go to Pegasus Mail menu Tools/Options/Outgoing Mail and make sure "Generate multipart/alternative versions" is checked[/quote]

This won't exactly help if you don't create formatted emails in the first place using the "link" button which is a bit unconvenient to use anyway as it won't automatically use highlighted message text for creating a hyperlink. IOW: This option only guarantees that there'll be a plain text version of a formatted one, but not vice versa ...

The party tells me his email client is not outdated...he's using Outlook 2003

[quote user="Eshtaol"]The party tells me his email client is not outdated...he's using Outlook 2003
[/quote]

Did anyone else hear Outlook users complaining about this? I don't remember, and I'm almost sure I would have, maybe Thomas Stevenson can test and tell  ...

Just as a thought: are you using the full addressing? ie:  http://community.pmail.com 

[quote user="aderoy"]

Just as a thought: are you using the full addressing? ie:  http://community.pmail.com 

[/quote]

Good idea: Don't omit the "http://" prefix, especially for domains that don't start with "www."

doesn't seem to show but thought i had replied but YES I have always used the full link

i.e. http://www.  etc. because as I've noticed making copies to myself the link would not show up

unless I used that http. when ever I sent. if I were to omit there would be no color and/or way to click

on it. Maybe as you say Thomas Stephenson can test and check

Did anyone else hear Outlook users complaining about this? I don't

remember,and I'm almost sure I would have, maybe Thomas Stevenson can

test and tell ...

and someway let me know

Maybe as you say Thomas Stephenson can test and check.

Michael asked me to respond.  When sending a link in HTML a simple http://www.pmail.com does not work because of the way HTML handles links.  You need to create a link using the "link" icon in PMail or even here in the community editor as follows http://www.pmail.com Note the first link does not work but the second one does..

When sending a plain text message the http://www.pmail.com will work.  You can test this by sending yourself a multipart/alternative message with both a link and simple URL and you'll find that the URL is clickable in the plain text version and the link is clickable in the HTML version.  If the link has a full URL in the display the plain text version can open either one.

Tested this with Outlook, Thunderbird, OE, Windows Live Mail as well.  In HTML they only see the link active, the plain URL has to be copied and pasted. 

As you can see this is not unique to PMail, this happens with most mailers that send/receive HTML messages.

I am running Outlook 2003 at work and there has never been a problem with sending links from Pegasus into Outlook. I use plain text with Pegasus if that matters.

If you enclose the link within <> brackets, Outlook 2002/2003/2007 (tried on a few work machines), Web Access for Exchange(2003/2007), Blackberry (via BES), Alpine, Mulberry, will treat as a hyperlink.

ie: <http://slashdot.org> 

From within a plain text email from Pegasus 4.51 works as expected for Outlook 2003 all patches applied.

Good luck

Thomas, I'm sorry to be dumb, but I didn't entirely understand your message.  I've been using Pegasus for ever without knowingly having any problem with links.  The only mailers I routinely use myself are Pegasus, GMail and another webmail.  Your explanation alarmed me:  am I sending messages out with links that other mailers don't recognise as such?  I sent myself a test message from Pegasus in plain text (which I routinely use) with an ordinary URL containing "www" -   http://www.elizabethprice.talktalk.net/   -  in four forms:

in full

in full but within caret brackets

minus "http://"

minus "http:/"  but within caret brackets

When the message was read in GMail, all four forms were correctly identified as clickable HTML links.

When read in Pegasus or in ordinary webmail, only the first two were identified as clickable links.

If I want to send a link in an outgoing plain-text message which will be recognised as a clickable HTML link by the majority of mailers, how should I enter it in my message?  (What is the link icon in PMail that you refer to?  Maybe I've been using my customised button bar for too many years, but I have no idea what icon you are talking about, or where to find it.)  Thanks for your patience.

best
David

> Thomas, I'm sorry to be dumb, but I didn't entirely understand your message.  I've been using Pegasus for ever without knowingly having
> any problem with links.  The only mailers I routinely use myself are Pegasus, GMail and another webmail.  Your explanation alarmed me:
> am I sending messages out with links that other mailers don't recognise as such?  I sent myself a test message from Pegasus in
> plain text (which I routinely use) with an ordinary URL containing "www" -   http://www.elizabethprice.talktalk.net/   -  in four
> forms:
>
> in full
> in full but within caret brackets

Generally either of these will work just fine when you are sending plain text.  If the "Rich text" is selected though you will be sending HTML and these will not work.

> minus "http://"
> minus "http:/"  but within caret brackets

Both of these will fail with most e-mail clients since they are not browsers.  

> When the message was read in GMail, all four forms were correctly identified as clickable HTML links.

GMail webmail is running in a browser and a browser generally can dig these things out of the text message where a mailer cannot.

> When read in Pegasus or in ordinary webmail, only the first two were identified as clickable links.

Correct.

> If I want to send a link in an outgoing plain-text message which will be recognized as a clickable HTML link by the majority of
> mailers, how should I enter it in my message?  

In a plain text message (i.e. Rich text" not checked) use

http://www.elizabethprice.talktalk.net/

and/or

<http://www.elizabethprice.talktalk.net/>

Many people use both when sending but I've found all the mailers that I've tested recognize either.

> (What is the link icon in PMail that you refer to?  ---- or where do you find it?)

In the editor "styles" toolbar (if you have not turned it off) there will be a link icon on the end of the bar  that allows you to create a URL link.  If the "Rich text" is selected this is the only way to create a clickable link that is recognized by most mailers.