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unable to open Pegasus - keeps stopping

> Problem solved .
>
> I found a cnn file with 0 bytes in it. I deleted it and wallah - all is ok.

This zero byte file is causing Spamhalter to crash and the OS also takes down Pegasus Mail.  You need to upgrade Spamhalter.

Spamhalter Zero Byte File Crash Fix
http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry23105.aspx

> Problem solved . > > I found a cnn file with 0 bytes in it. I deleted it and wallah - all is ok. This zero byte file is causing Spamhalter to crash and the OS also takes down Pegasus Mail.  You need to upgrade Spamhalter. Spamhalter Zero Byte File Crash Fix http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry23105.aspx

I am using Pegasus version 4.52 on a single compluter no network and am running Windows 7.
On starting up Pegasus it says "Mailbox is locked" and as there is only 1 computer- I click "Continue"
When it says on the opening splash screen "Opening New folder"  I get an error message "Paeasus Mail for windows has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I then have to click "Close Program"
I have tried downloading a new version and installing it but the problem remains.
I have looked at emails online and there are none waiting to be downloaded.
Any advice or help would be appreciated.

regards

A West

<p>I am using Pegasus version 4.52 on a single compluter no network and am running Windows 7. On starting up Pegasus it says "Mailbox is locked" and as there is only 1 computer- I click "Continue" When it says on the opening splash screen "Opening New folder"  I get an error message "Paeasus Mail for windows has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I then have to click "Close Program" I have tried downloading a new version and installing it but the problem remains. I have looked at emails online and there are none waiting to be downloaded. Any advice or help would be appreciated.</p><p>regards</p><p>A West </p>

Hello A West,

Take a look in the folder named 'mail'; there will be a file with extension of .lck (lock) that when Pegasus Mail is closed can be deleted.

Hello A West, Take a look <span class="Apple-style-span" style="font-family: Tahoma, Arial, Helvetica; ">in the folder named 'mail'; t</span><span class="Apple-style-span" style="font-family: Tahoma, Arial, Helvetica; ">here will be a file with extension of <b>.lck</b> (lock) that when Pegasus Mail is closed can be deleted.</span>

Greetings

deleted that file. I bypass the "Mailbox is locked" screen but the program still stops with the messages as before

regards

Alistair West

<p>Greetings </p><p>deleted that file. I bypass the "Mailbox is locked" screen but the program still stops with the messages as before</p><p>regards</p><p>Alistair West </p>

Problem solved .

I found a cnn file with 0 bytes in it. I deleted it and wallah - all is ok 

 

<p>Problem solved .</p><p>I found a cnn file with 0 bytes in it. I deleted it and wallah - all is ok </p><p> </p>
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