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Compose Message window refuses to close after sending

[quote user="subelman"]

A Pmail user (V4.51 on Win XP) composed a new rich-text e-mail and clicked on 'Send'. Pegasus created the .101 file in the Mercury spool directory, and the e-mail was actually sent. However, the message composition window remained open with an hourglass cursor for several minutes. When the user moved the mouse, the hourglass cursor changed to a normal cursor and, from the user's point of view the email had not been sent, so she clicked on 'Send' again, and (of course) the same thing happened. Six times. I was the recipient of the email, so I checked her computer.[/quote]

There's an option triggering this behaviour on the editor's Special page, but AFAIK it isn't sticky and can't be enabled via any Tools => Options setting. The fact that it didn't occur again suggests that this option might have been enabled by accident (or some kind of memory/stack corruption caused by this particular message) - maybe ...

[quote user="subelman"]<p>A Pmail user (V4.51 on Win XP) composed a new rich-text e-mail and clicked on 'Send'. Pegasus created the .101 file in the Mercury spool directory, and the e-mail was actually sent. However, the message composition window remained open with an hourglass cursor for several minutes. When the user moved the mouse, the hourglass cursor changed to a normal cursor and, from the user's point of view the email had not been sent, so she clicked on 'Send' again, and (of course) the same thing happened. Six times. I was the recipient of the email, so I checked her computer.[/quote]</p><p>There's an option triggering this behaviour on the editor's <i>Special</i> page, but AFAIK it isn't sticky and can't be enabled via any <i>Tools => Options</i> setting. The fact that it didn't occur again suggests that this option might have been enabled by accident (or some kind of memory/stack corruption caused by this particular message) - maybe ... </p>
			Michael
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A Pmail user (V4.51 on Win XP) composed a new rich-text e-mail and clicked on 'Send'. Pegasus created the .101 file in the Mercury spool directory, and the e-mail was actually sent. However, the message composition window remained open with an hourglass cursor for several minutes. When the user moved the mouse, the hourglass cursor changed to a normal cursor and, from the user's point of view the email had not been sent, so she clicked on 'Send' again, and (of course) the same thing happened. Six times. I was the recipient of the email, so I checked her computer.

I saved the email, and (this being windows) rebooted the computer. I then opened the saved message and clicked on 'Send' again.Same behavior: .101 file was written into Mercury's queue directory, email was sent but compose window remained open.

I changed the message from rich-text to plain text, and this time the message was sent and the compose window closed. I have not been able to reproduce this since then. If it matters, the email she was sending contained lots of 'copy and paste' from web pages (about 100K worth). I do have the email as received, but I can forward that with no problems.

Anyone seen this?

 

<p>A Pmail user (V4.51 on Win XP) composed a new rich-text e-mail and clicked on 'Send'. Pegasus created the .101 file in the Mercury spool directory, and the e-mail was actually sent. However, the message composition window remained open with an hourglass cursor for several minutes. When the user moved the mouse, the hourglass cursor changed to a normal cursor and, from the user's point of view the email had not been sent, so she clicked on 'Send' again, and (of course) the same thing happened. Six times. I was the recipient of the email, so I checked her computer. </p><p>I saved the email, and (this being windows) rebooted the computer. I then opened the saved message and clicked on 'Send' again.Same behavior: .101 file was written into Mercury's queue directory, email was sent but compose window remained open.</p><p>I changed the message from rich-text to plain text, and this time the message was sent and the compose window closed. I have not been able to reproduce this since then. If it matters, the email she was sending contained lots of 'copy and paste' from web pages (about 100K worth). I do have the email as received, but I can forward that with no problems.</p><p>Anyone seen this? </p><p> </p>
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