[quote user="Thomas R. Stephenson"]
I wish it was that simple, I have had my ISP work on that same issue
twice in the last month and still have not solved that problem. Not
using the same server as James Oaksun because my ISP is AT&T. All
they ever tell me is we do not support Pegasus Mail, you need to
contact them and have them trouble shoot that problem. WRONG!!
You can always provide them with a copy of the session log showing the failure. Any real tech support type will be able to read the session log and tell you what you need to do. This is not related to any mail client at all, this is just showing the POP3/SMTP traffic involved in the transfer.
In addition, many ISPs use many servers and the one you get with any connection is pretty random if you are using a generic host name like smtp.domain.com. The session log will show the actual host name, it you find a server that works use that name.
[/quote]
Mr. Stephenson,
Great to see you are still here and providing
very informative information. So many other problems that have invaded
my life since my last visit, so little time to solve all of these
problems. The ones I have on my computer are the simplest to handle and
some times can be very frustrating to solve. Especially involving the
ISPs, as they think they are the GODs of computing and they do NO wrong. I say they are WRONG!! As a User Only and not versed in the special talent of programming or even any knowledge of software capabilities. We need YOU and those like you to assist us in finding our way . . you have provided that to me any way and I am very grateful for this information. I am a member of many forums and have learned much from these forums.
Tools/Internet Options/Create internet session log (advanced diagnostic use only) has kept me from having this done, now I will use it more to see what I may learn from the information recorded. I am slow but hopefully this will be productive, for me anyway.
Thank you so much,
[quote user="Thomas R. Stephenson"]<blockquote>&nbsp;I wish it was that simple, I have had my ISP work on that same issue
twice in the last month and still have not solved that problem.&nbsp; Not
using the same server as James Oaksun because my ISP is AT&amp;T.&nbsp; All
they ever tell&nbsp; me is we do not support Pegasus Mail, you need to
contact them and have them trouble shoot that problem.&nbsp; WRONG!!</blockquote><p>You can always provide them with a copy of the session log showing the failure.&nbsp; Any real tech support type will be able to read the session log and tell you what you need to do.&nbsp; This is not related to any mail client at all, this is just showing the POP3/SMTP traffic involved in the transfer.</p><p>In addition, many ISPs use many servers and the one you get with any connection is pretty random if you are using a generic host name like smtp.domain.com.&nbsp; The session log will show the actual host name, it you find a server that works use that name.&nbsp;
</p><p>[/quote]</p><p>&nbsp;Mr. Stephenson,</p><p>&nbsp;Great to see you are still here and providing
very informative information.&nbsp; So many other problems that have invaded
my life since my last visit, so little time to solve all of these
problems.&nbsp; The ones I have on my computer are the simplest to handle and
some times can be very frustrating to solve.&nbsp; Especially involving the
ISPs, as they think they are the GODs of computing and they do NO wrong.&nbsp; I say they are WRONG!!&nbsp; As a User Only and not versed in the special talent of programming or even any knowledge of software capabilities.&nbsp; We need YOU and those like you to assist us in finding our way . . you have provided that to me any way and I am very grateful for this information.&nbsp; I am a member of many forums and have learned much from these forums.</p><p>Tools/Internet Options/Create internet session log (advanced diagnostic use only) has kept me from having this done, now I will use it more to see what I may learn from the information recorded.&nbsp; I am slow but hopefully this will be productive, for me anyway.&nbsp;
</p><p>&nbsp;Thank you so much,</p><p>&nbsp;</p>