Were you trying to logon with the same user id twice? Have you created and shared systemwide folders or noticeboards? Are the Pegasus files on your local hard disk or a mapped share to a server?

I have had similar problems and have been able to resolve the problem but is depends on your answers to the above. Post back.

Hi, I think I may have opened PMail with two users (both me, one "home" one "work" identity. It now doesn't work at all, eventually throwing me out after looking for a windows solution. I've tried uninstall & re-install to no avail.

Can anyone advise any recovery action I might take for recovery.

 Thanks.

Having had no response, I wonder if maybe I haven't given enough information.

When I try to log in (new W7 laptop) running 4.5.2 having upgraded from 4.5.1 on installation, I've suddenly been locked out on login with this message: "Pegasus Mail for Windows Has Stopped Working - A problem caused the program to stop working correctly. Windows will close the program & notify you if a solution is available".

I maybe jumped to conclusions initially because I read somewhere here that trying to open with more than one user on the same computer can cause a problem but this may be a red herring. At the moment I can monitor my mail on webmail but this has no spamhalter or filing system for in or outgoing messages. If I can't find a solution I may have to use another email package despite being very happy with Pmail since about 1990 with moves through several generations of computer.

Can anyone suggest what course of action I should take?

Thanks.

[quote user="Ron Mitchell"]Can anyone suggest what course of action I should take?[/quote]

Check this thread for a possible solution.

Many thanks for the tip, it worked perfectly. I believe the previous sufferer had too large files, in my case it was a 0byte .cnm file.

On further investigation, I found a disinfected message in the spam filter which could have created the 0byte .cnm file? - if that is what caused the PMail crash.

> On further investigation, I found a disinfected message in the spam filter which could have created the 0byte .cnm file? - if that is what
> caused the PMail crash.

Probably.  This zero byte file is causing Spamhalter to crash and the OS also takes down Pegasus Mail.  You need to upgrade Spamhalter.

Spamhalter Zero Byte File Crash Fix
http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry23105.aspx