Thank you again for your input. Everything is back on a good track again and holding after a few days use.  From now on I will certainly be more disciplined in limiting the accumulation of my new mail folder messages.

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Best regards,

Pegasus Mail 4.31 (on WinXP v5.1 SP3) locks when the new mail scroll bar is used and the Windows Task Manager would be needed to close the program. In the beginning this “scroll bar crash” would not happen each time the scroll bar was moved down but with each crash it would be less intermittent until finally PM would not open at all as it freezes during the sorting process as the program is opening. The scroll bar crash would happened in preview mode or list mode.

Yes I know I’m a dinosaur for not upgrading earlier from v4.31 but it worked so great for all these years and I’m not much for messing with my computers if they work. I searched on line but could not find anything specific related to this problem so I downloaded PM v.4.52 and installed it as a “new install” and copied only my old v4.31 mail files to it (from “MAIL/ADMIN” without the “Rmtfiles” directory). This seemed to be successful for a very short time (3-4 tries) until the scroll bar crash scenario would repeat itself to the point where now PM v4.52 will also freeze on PM start up same as my the old version. 

Any suggestion for a fix would be appreciated.

Michael

[quote user="unimar"]Pegasus Mail 4.31 (on WinXP v5.1 SP3) locks when the new mail scroll bar is used and the Windows Task Manager would be needed to close the program. In the beginning this “scroll bar crash” would not happen each time the scroll bar was moved down but with each crash it would be less intermittent until finally PM would not open at all as it freezes during the sorting process as the program is opening. The scroll bar crash would happened in preview mode or list mode.[/quote]

Assuming you're talking about the new mail folder (no idea what a "new mail scrollbar" is): How many and how large messages do you have in your new mail folder?

Yes, it is the new mail folder that has the problem.  On average I have a 100-150 or more messages and they usually average under 10k but some can be near 100K in size.  I know I should not keep that many messages in the New Mail folder but its quite normal for me before I have time to sort them.  However the good news is that I believe I may have the crash problem solved since I read somewhere that html mail messages may be a crash problem for PM. 

First, I did a new installation of PM v4.52.  Then using Windows Explorer I copied the <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><stockticker><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">MAIL</span></stockticker> folder from the old v.4.31 to the new install v.4.52 on my system so I could keep all my old e-mails and folders organized same as the old version and still keep the old program in case my attempt failed. When during the copying it asked to replace a folder of the same name, I selected “Replace All”.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Second step was to again use Windows Explorer and open the C:\PMailv4.52\<stockticker><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">MAIL</span></stockticker>\ADMIN folder (where my PM v4.52 was installed) and delete all the files with the .CNM new mail extensions. Now I was able to open the newly installed programs with the old stored mail folders and without any New Mail files crashing the program.

The last task was to slowly copy the .CNM files from my old program’s ADMIN folder to the new v4.52 programs’ ADMIN folder. I used the dates on the .CNM files and moved them at about ten at a time.  Each time I moved a batch of CNM files I would check to see if the v4.52 program would open and if it did I would also check the Properties of each e-mail to make sure it did not contain any HTML data.  Any e-mail that had HTML data was deleted.  If the PM v4.52 program froze on start up then I deleted the most recently moved batch of CNM files and reduced the batch that was being moved until I found which file was causing the crash on the v4.52 program.  Needless to say it was tedious work but it seemed to fix my problem – I hope for the long term.

I'll do the same with my older version (v4.31) tomorrow just to see if it will also fix that crash problem as well since that is where it all started.  I thank you Michael for your kind reply.  There may be an easier fix then my lame solution so I'd be glad to have your thoughts on the topic. 

[quote user="unimar"]I'll do the same with my older version (v4.31) tomorrow just to see if it will also fix that crash problem as well since that is where it all started.  I thank you Michael for your kind reply.  There may be an easier fix then my lame solution so I'd be glad to have your thoughts on the topic. [/quote]

No, this is the only way to fix it - and another reason for not keeping too many messages in your new mail folder - maybe you can establish some filter rules for automatically sorting your messages on opening or closing the new mail folder.