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Messages remaining in \MAIL\username folder

Thanks for the reply.  I'll give these a try.

Thanks for the reply.  I'll give these a try.

Hello!

I hope this issue isn't covered elsewhere.  We're big fans of Mercury and it's been a very reliable piece of software...thanks!

I'm using Mercury 4.62 and over the last month I've noticed something odd. Mail is remaining in the drop folder for users and when I set session logs on, it claims there is nothing there to send even though some of the messages do not get pushed to the client (Outlook and iPad mail).

 ie.  22:17:08.859: << +OK Welcome! 0 messages (0 bytes)<cr><lf>

I have the pertinent POP3 settings set correctly (the way they've always been), and the user that Mercury is running as has full control to the whole Mercury folder structure (for testing).  It's odd and I don't know why this started.

If I clean out the folder, the messages will start queuing up again and eventually messages will once again not make it to the client--but some do!  Weird.

 Thanks!

 Randy

 

&lt;P&gt;Hello!&lt;/P&gt; &lt;P&gt;I hope this issue isn&#039;t covered elsewhere.&amp;nbsp; We&#039;re big fans of Mercury and it&#039;s been a very reliable piece of software...thanks!&lt;/P&gt; &lt;P&gt;I&#039;m using Mercury 4.62 and over the last month I&#039;ve noticed something odd.&amp;nbsp;Mail is remaining in the drop folder for users and when I set session logs on, it claims there is nothing there to send even though some of the&amp;nbsp;messages&amp;nbsp;do not get pushed to the client (Outlook and iPad mail).&lt;/P&gt; &lt;P&gt;&amp;nbsp;ie.&amp;nbsp; 22:17:08.859: &amp;lt;&amp;lt; +OK Welcome! 0 messages (0 bytes)&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt;&lt;/P&gt; &lt;P&gt;I have the pertinent POP3 settings set correctly (the way they&#039;ve always been), and the user that Mercury is running as has full control to the whole Mercury folder structure (for testing).&amp;nbsp; It&#039;s odd and I don&#039;t know why this started.&lt;/P&gt; &lt;P&gt;If I clean out the folder, the messages will start queuing up again and eventually messages will once again not make it to the client--but some do!&amp;nbsp; Weird.&lt;/P&gt; &lt;P&gt;&amp;nbsp;Thanks!&lt;/P&gt; &lt;P&gt;&amp;nbsp;Randy&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

It sounds like the client and the server for some reason have got out of sync. Try uncheckning "Offer only unread mail to connected clients" In MercuryP configuration and see if that makes a difference.  If it still doesn't work try removing the POP3 cache files in the mailbox (MERCURYP.CAC). A restart of Mercury may be required for changes to take effect.

/Rolf

&lt;p&gt;It sounds like the client and the server for some reason have got out of sync. Try uncheckning &quot;Offer only unread mail to connected clients&quot; In MercuryP configuration and see if that makes a difference.&amp;nbsp; If it still doesn&#039;t work try removing the POP3 cache files in the mailbox (MERCURYP.CAC). A restart of Mercury may be required for changes to take effect.&lt;/p&gt;&lt;p&gt;/Rolf &lt;/p&gt;
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