Community Discussions and Support
Can't send mail to external addresses

Mercury can serve multiple domains, you just need to point an MX record to it (by creating a new A record in that domain connected to your public IP, or by using mail.cruizers.biz). In local domains you should then simply add  "mail --> domain2.com"  and, if you created a new A record,  "mail --> mail.domain2.com".

Mailboxes in Mercury aren't domain specific, so mail for dennis@domain1.com will be delivered to the same mailbox as mail for dennis@domain2.com. It can be separated by using domain specific aliases, though.

As Mercury itself doesn't separate between domains there is no administrative interface to access users for just one domain. There is a daemon that provides a web interface for a number of administrative tasks, though (newest version: http://downloads.serieguide.se/webtools.zip). It's possible to create an administrative layer on top of Mercury to handle domains separately, but it's a rather extensive undertaking. There are plans to include other ways to handle multiple domains in the next major version of Mercury.

/Rolf 

 

<p>Mercury can serve multiple domains, you just need to point an MX record to it (by creating a new A record in that domain connected to your public IP, or by using <span class="Apple-style-span" style="font-family: Tahoma, Arial, Helvetica; ">mail.cruizers.biz). In local domains you should then simply add  "</span><span class="Apple-style-span" style="font-family: Tahoma, Arial, Helvetica; ">mail --> domain2.com"  and, if you created a new A record,  "mail --> mail.</span><span class="Apple-style-span" style="font-family: Tahoma, Arial, Helvetica; ">domain2.com".</span></p><p>Mailboxes in Mercury aren't domain specific, so mail for dennis@domain1.com will be delivered to the same mailbox as mail for dennis@domain2.com. It can be separated by using domain specific aliases, though.</p><p>As Mercury itself doesn't separate between domains there is no administrative interface to access users for just one domain. There is a daemon that provides a web interface for a number of administrative tasks, though (newest version: http://downloads.serieguide.se/webtools.zip). It's possible to create an administrative layer on top of Mercury to handle domains separately, but it's a rather extensive undertaking. There are plans to include other ways to handle multiple domains in the next major version of Mercury.</p><p>/Rolf </p><p> </p>

I am having a problem, evidently, getting Mercury set up properly to send mail to external addresses.  I can send/receive internally (locally), and can receive from external address, but cannot, for the life of me, send to external addresses.  That may not be stated exactly right -- according to my session logs and x-transcripts, I AM connecting to external MX hosts and mail is being accepted to delivery queue, but the mail (send to myself at another account) is never received.

I am running Mercury 4.72 -- full complement of servers using MercE for outgoing SMTP -- on Windows 7 with a static IP of 192.168.1.150 on a Private LAN behind a NAT router with ports 25, 110, 143 tested as open with a static Public IP assigned by my ISP and DNS MX record set to mail.MYDOMAIN.com --> resolved to my Public IP.  I have CORE hostname of mail.MYDOMAIN.com set and local domains defined as follows.

mail -->   mail
mail -->   MYDOMAIN
mail -->   [192.168.1.150]
mail -->   [PUBLIC IP]
localhost --> localhost
localhost --> [127.0.0.1]
MYDOMAIN --> MYDOMAIN.com
MYDOMAIN.com --> [192.168.1.150]
MYDOMAIN.com --> MYDOMAIN.com
MYDOMAIN.com --> [192.168.1.150]

After all of this, internal (local) send/receive started working, and external receive works and, as I said, external send SEEMS to work, but mail never gets delivered. 

What have I missed or messed-up?  Any help will be GREATLY appreciated!!!

Thank you,
Dennis

 

<p>I am having a problem, evidently, getting Mercury set up properly to send mail to external addresses.  I can send/receive internally (locally), and can receive from external address, but cannot, for the life of me, send to external addresses.  That may not be stated exactly right -- according to my session logs and x-transcripts, I AM connecting to external MX hosts and mail is being accepted to delivery queue, but the mail (send to myself at another account) is never received.</p> <p>I am running Mercury 4.72 -- full complement of servers using MercE for outgoing SMTP -- on Windows 7 with a static IP of 192.168.1.150 on a Private LAN behind a NAT router with ports 25, 110, 143 tested as open with a static Public IP assigned by my ISP and DNS MX record set to mail.MYDOMAIN.com --> resolved to my Public IP.  I have CORE hostname of mail.MYDOMAIN.com set and local domains defined as follows.</p> <blockquote> <p>mail -->   mail mail -->   MYDOMAIN mail -->   [192.168.1.150] mail -->   [PUBLIC IP] localhost --> localhost localhost --> [127.0.0.1] MYDOMAIN --> MYDOMAIN.com MYDOMAIN.com --> [192.168.1.150] MYDOMAIN.com --> MYDOMAIN.com MYDOMAIN.com --> [192.168.1.150]</p></blockquote> <p>After all of this, internal (local) send/receive started working, and external receive works and, as I said, external send SEEMS to work, but mail never gets delivered.  </p> <p>What have I missed or messed-up?  Any help will be GREATLY appreciated!!!</p> <p>Thank you, Dennis</p> <p mce_keep="true"> </p>

[quote user="WebFX"]according to my session logs and x-transcripts, I AM connecting to external MX hosts and mail is being accepted to delivery queue, but the mail (send to myself at another account) is never received.[/quote]If that is the case then Mercury seems set up correctly.

Your mail may be classified as spam by the receiver. Dropping it silently is bad form though, it should either be rejected at SMTP time or delivered to the SPAM box.

You will have to check the receivers policy.

Do you have a static public IP?

Do you have a reverse DNS record matching your HELO (or at least valid)?

'No' to the above usually results in a SMTP reject.

It may help to use MercC and relay via your ISP.

<p>[quote user="WebFX"]according to my session logs and x-transcripts, I AM connecting to external MX hosts and mail is being accepted to delivery queue, but the mail (send to myself at another account) is never received.[/quote]If that is the case then Mercury seems set up correctly.</p><p>Your mail may be classified as spam by the receiver. Dropping it silently is bad form though, it should either be rejected at SMTP time or delivered to the SPAM box.</p><p>You will have to check the receivers policy. </p><p>Do you have a static public IP?</p><p>Do you have a reverse DNS record matching your HELO (or at least valid)?</p><p>'No' to the above usually results in a SMTP reject. </p><p>It may help to use MercC and relay via your ISP. </p>

Other than not being able to receive external mail sent by my Mercury installation, it does seem to be set up correctly... however, this one problem is a deal-killer.

 I do not know of any reason that I should be classified as spam, unless it is something in the set-up or DNS records. (more below)

Yes, I have a static public IP

If I understand correctly, REVERSE DNS just might be the problem.  I "DO" have an MX record set up via my DNS registrar so that a DNS lookup (nslookup on Win) returns my public IP, however, if I do a DNS lookup on the IP, (is that REVERSE DNS?)  it returns my static IP domain name as assigned by my ISP.  I am ignorant of any method by which I might resolve this issue -- my ISP and my DNS (domain) registrar are not the same, and if my public IP is set up to resolve (only?) to my mail-server, what happens to my HTTP, FTP sites and my other computer connections?  Additionally, I am NOT getting SMTP rejects, the mail is -- according to the session logs -- being accepted and queued for delivery, it is just NEVER delivered.

Using MercC would defeat the purpose, for me, of setting up Mercury in the first place.  I do not want to have to depend on my ISP to forward mail, nor upon the hosting company which hosts any of my several domains.  With my hosting package, I have access to 2500+ email address (and an almost unlimited number of email forwards) on any of the several domain-names I own.  However, I want to run my own complete email server and can see no reason that I should not be able to do so... As far as I'm aware, anything that can be set-up for the ISP, or my Hosting provider, should also be available to be set-up for my domain(s) also -- is that not correct?

I have noticed something else which may be germane to this discussion... I am getting "reject" emails from my AVG E-mail scanner program (running, I believe, as a proxy to MercE) which say:

This is the AVG E-mail Scanner program.
I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

The e-mail server has responded with the following error:
-------------------------------------------------------------------
Cannot open SMTP connection to '74.208.5.3'
Receive: : The operation completed successfully. (0)
-------------------------------------------------------------------

 

Your e-mail message is being returned to you in the next part of this
message. Try to send the message again.

 

Should you need assistance, please contact your administrator or your
Internet service provider.

 

You can also verify e-mail client's settings, for instance:
- whether your SMTP authentication has been configured    <-- Not Applicable, using end-to-end SMTP, not MecrcC relay, so no 'authentication' should be needed.
- whether you have provided correct SMTP server name    <-- SMTP servers are being determined by DNS for email address domain names.
- whether the sender's address responds to the used SMTP server domain    <-- according to 'session logs' they ARE responding; accepting & queueing mail for delivery.

Is there the possibility that the SMTP servers to which I'm connecting are doing some type of post-acceptance, queueing policy checking which might include doing a reverse DNS lookup and, when the domains do not match, simply discarding the email, or rejecting it after the fact... or am I missing something that has to do with the AVG anti-virus proxy?

Thanks for your input and assistance, regardless of the outcome, they are much appreciated.

Dennis

 

&lt;P&gt;Other than not being able to receive external mail sent by my Mercury installation, it does seem to be set up correctly... however, this one problem is a deal-killer.&lt;/P&gt; &lt;P&gt;&amp;nbsp;I do not know of any reason that I should be classified as spam, unless it is something in the set-up or DNS records. (more below)&lt;/P&gt; &lt;P&gt;Yes, I have a static public IP&lt;/P&gt; &lt;P&gt;If I understand correctly, REVERSE DNS just might be the problem.&amp;nbsp; I &quot;DO&quot; have an MX record set up via my DNS registrar so that a DNS lookup (nslookup on Win) returns my public IP, however, if I do a DNS lookup on the IP, (is that REVERSE DNS?) &amp;nbsp;it returns my static IP domain name as assigned by my ISP.&amp;nbsp; I am ignorant of any method by which I might resolve this issue -- my ISP and my DNS (domain) registrar are not the same, and if my public IP is set up to resolve (only?) to my mail-server, what happens to my HTTP, FTP sites and my other computer connections?&amp;nbsp; Additionally, I am NOT getting SMTP rejects, the mail is -- according to the session logs -- being accepted and queued for delivery, it is just NEVER delivered.&lt;/P&gt; &lt;P&gt;Using MercC would defeat the purpose, for me, of setting up Mercury in the first place.&amp;nbsp; I do not want to have to depend on my ISP to forward mail, nor upon the hosting company which hosts any of my several domains.&amp;nbsp; With my hosting package, I have access to 2500+ email address (and an almost unlimited number of email forwards) on any of the several domain-names I own.&amp;nbsp; However, I want to run my own complete email server and can see no reason that I should not be able to do so... As far as I&#039;m aware, anything that can be set-up for the ISP, or my Hosting provider, should also be available to be set-up for my domain(s) also -- is that not correct?&lt;/P&gt; &lt;P&gt;I have noticed something else which may be germane to this discussion... I am getting &quot;reject&quot; emails from my AVG E-mail scanner program (running, I believe, as a proxy to MercE) which say:&lt;/P&gt; &lt;BLOCKQUOTE&gt;&lt;FONT size=2&gt; &lt;P align=left&gt;This is the AVG E-mail Scanner program. I&#039;m sorry to have to inform you that the message returned below could not be delivered to one or more destinations.&lt;/P&gt; &lt;P align=left&gt;The e-mail server has responded with the following error: ------------------------------------------------------------------- Cannot open SMTP connection to &#039;74.208.5.3&#039; Receive: : The operation completed successfully. (0) -------------------------------------------------------------------&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;Your e-mail message is being returned to you in the next part of this message. Try to send the message again.&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;Should you need assistance, please contact your administrator or your Internet service provider.&lt;/P&gt; &lt;P align=left mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P align=left&gt;You can also verify e-mail client&#039;s settings, for instance: - whether your SMTP authentication has been configured&amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;lt;-- Not Applicable, using end-to-end SMTP, not MecrcC relay, so no &#039;authentication&#039; should be needed. - whether you have provided correct SMTP server name&amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;lt;-- SMTP servers are being determined by DNS for email address domain names. - whether the sender&#039;s address responds to the used SMTP server domain&amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;lt;-- according to &#039;session logs&#039; they ARE responding; accepting &amp;amp; queueing mail for delivery.&lt;/P&gt;&lt;/BLOCKQUOTE&gt; &lt;P align=left&gt;Is there the possibility that the SMTP servers to which I&#039;m connecting are doing some type of post-acceptance, queueing policy checking which might include doing a reverse DNS lookup and, when the domains do not match, simply discarding the email, or rejecting it after the fact... or am I missing something that has to do with the AVG anti-virus proxy?&lt;/P&gt;&lt;/FONT&gt; &lt;P&gt;Thanks for your input and assistance, regardless of the outcome, they are much appreciated.&lt;/P&gt; &lt;P&gt;Dennis&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

Yes, I have a static public IP

What is the IP address and host name so we can check from this side.

 

I have noticed something else which may be germane to this

discussion... I am getting "reject" emails from my AVG E-mail scanner

program (running, I believe, as a proxy to MercE) which say:

This is the AVG E-mail Scanner program.
I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

The e-mail server has responded with the following error:
-------------------------------------------------------------------
Cannot open SMTP connection to '74.208.5.3'
Receive: : The operation completed successfully. (0)
-------------------------------------------------------------------

Turn off scanning of the outbound mail at least.  Also provide a MercuryE session log with one of your sending attempts.  

Are you sure the ISP is not blocking port 25 outbound?  Try telneting into port 25 of tstephenson.com and see what you get.

 

&lt;blockquote&gt;Yes, I have a static public IP&lt;/blockquote&gt;&lt;p&gt;What is the IP address and host name so we can check from this side.&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I have noticed something else which may be germane to this discussion... I am getting &quot;reject&quot; emails from my AVG E-mail scanner program (running, I believe, as a proxy to MercE) which say:&lt;/p&gt; &lt;font size=&quot;2&quot;&gt; &lt;/font&gt;&lt;p align=&quot;left&quot;&gt;&lt;font size=&quot;2&quot;&gt;This is the AVG E-mail Scanner program. I&#039;m sorry to have to inform you that the message returned below could not be delivered to one or more destinations.&lt;/font&gt;&lt;/p&gt; &lt;p align=&quot;left&quot;&gt;&lt;font size=&quot;2&quot;&gt;The e-mail server has responded with the following error: ------------------------------------------------------------------- Cannot open SMTP connection to &#039;74.208.5.3&#039; Receive: : The operation completed successfully. (0) -------------------------------------------------------------------&lt;/font&gt;&lt;/p&gt;&lt;/blockquote&gt;&lt;p align=&quot;left&quot;&gt;Turn off scanning of the outbound mail at least.&amp;nbsp; Also provide a MercuryE session log with one of your sending attempts. &amp;nbsp;&lt;/p&gt;&lt;p align=&quot;left&quot;&gt;Are you sure the ISP is not blocking port 25 outbound?&amp;nbsp; Try telneting into port 25 of tstephenson.com and see what you get.&lt;/p&gt;&lt;p align=&quot;left&quot;&gt;&amp;nbsp;&lt;/p&gt;

Host name for mail server is: mail.cruizers.biz, Public IP: 24.32.243.228  Yes, I am SURE ISP is not blocking outbound Port 25 -- I pay for that priviledge!

For some reason, if I turn off outgoing AVG scanning, SMTP no longer completes initial handshake, turn it back on and send is successful per the included session log below...

10:31:32.126: --- Sun Aug 29 10:31:32 2010 ---
10:31:32.126: Connect to '74.208.5.3', timeout 60.
10:31:33.125: >> 220 AVG ESMTP Proxy Server 9.0.845/9.0.851 [271.1.1/3098]<cr><lf>
10:31:33.125: << EHLO mail.cruizers.biz<cr><lf>
10:31:33.125: >> 250-localhost Hello mail.cruizers.biz; ESMTP commands are:<cr><lf>
10:31:33.125: >> 250-AUTH LOGIN<cr><lf>
10:31:33.125: >> 250-AUTH=LOGIN<cr><lf>
10:31:33.125: >> 250-SIZE 475625766912<cr><lf>
10:31:33.125: >> 250 HELP<cr><lf>
10:31:33.125: << MAIL FROM:<dennis@cruizers.biz> SIZE=1047<cr><lf>
10:31:33.125: >> 250 Sender ok<cr><lf>
10:31:33.125: << RCPT TO:<dennis25@vidaloco.com><cr><lf>
10:31:33.125: >> 250 Recipient ok<cr><lf>
10:31:33.125: << DATA<cr><lf>
10:31:33.156: >> 354 Ok, send the message<cr><lf>
10:31:33.187: << Received: from Spooler by mail.cruizers.biz (Mercury/32 v4.72) ID MO000014;<cr><lf>    29 Aug 2010 10:31:33 -0500<cr><lf>
10:31:33.187: << Received: from spooler by mail.cruizers.biz (Mercury/32 v4.72); 29 Aug 2010 10:31:17 -0500<cr><lf>
10:31:33.187: << Received: from mail.cruizers.biz (192.168.1.150) by mail.cruizers.biz (Mercury/32 v4.72) with ESMTP ID MG000013;<cr><lf>
10:31:33.187: <<    29 Aug 2010 10:31:14 -0500<cr><lf>
10:31:33.187: << Received: from 127.0.0.1 (AVG SMTP 9.0.851 [271.1.1/3100]); Sun, 29 Aug 2010 10:31:14 -0500<cr><lf>
10:31:33.187: << From: "Dennis" <dennis@cruizers.biz><cr><lf>
10:31:33.187: << To: dennis <dennis25@vidaloco.com><cr><lf>
10:31:33.187: << Date: Sun, 29 Aug 2010 10:31:14 -0500<cr><lf>
10:31:33.187: << MIME-Version: 1.0<cr><lf>
10:31:33.187: << Subject: test<cr><lf>
10:31:33.187: << Message-ID: <4C7A7D42.29166.7C340B0@dennis.cruizers.biz><cr><lf>
10:31:33.187: << X-Confirm-Reading-To: "Dennis" <dennis@cruizers.biz><cr><lf>
10:31:33.187: << X-pmrqc: 1<cr><lf>
10:31:33.187: << Return-receipt-to: "Dennis" <dennis@cruizers.biz><cr><lf>
10:31:33.187: << Priority: normal<cr><lf>
10:31:33.187: << X-mailer: Pegasus Mail for Windows (4.52)<cr><lf>
10:31:33.187: << Content-type: text/plain; charset=US-ASCII<cr><lf>
10:31:33.187: << Content-transfer-encoding: 7BIT<cr><lf>
10:31:33.187: << Content-description: Mail message body<cr><lf>
10:31:33.187: << <cr><lf>
10:31:33.187: << This is a test of MercE SMTP server delivering mail after disabling AVG anti-virus automatic <cr><lf>
10:31:33.187: << email scanning.<cr><lf>
10:31:33.187: << <cr><lf>
10:31:33.187: << -- <cr><lf>
10:31:33.187: << Dennis<cr><lf>
10:31:33.187: << dennis@cruizers.biz<cr><lf>
10:31:33.187: << www.cruizers.biz<cr><lf>
10:31:33.187: << .<cr><lf>
10:31:34.232: >> 250 Ok: queued as 7C38972158F<cr><lf>
10:31:34.232: << QUIT<cr><lf>
10:31:34.232: >> 221 Asta la vista<cr><lf>
10:31:34.232: --- Connection closed normally at Sun Aug 29 10:31:34 2010. ---
10:31:34.232:

Thanks for your help...
Dennis

 

&lt;P&gt;Host name for mail server is: mail.cruizers.biz, Public IP: 24.32.243.228&amp;nbsp; Yes, I am SURE ISP is not blocking outbound Port 25 -- I pay for that priviledge!&lt;/P&gt; &lt;P&gt;For some reason, if I turn off outgoing AVG scanning, SMTP no longer completes initial handshake, turn it back on and send is successful per the included session log below...&lt;/P&gt; &lt;P&gt;10:31:32.126: --- Sun Aug 29 10:31:32 2010 --- 10:31:32.126: Connect to &#039;74.208.5.3&#039;, timeout 60. 10:31:33.125: &amp;gt;&amp;gt; 220 AVG ESMTP Proxy Server 9.0.845/9.0.851 [271.1.1/3098]&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;gt;&amp;gt; 250-localhost Hello mail.cruizers.biz; ESMTP commands are:&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;gt;&amp;gt; 250-AUTH LOGIN&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;gt;&amp;gt; 250-AUTH=LOGIN&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;gt;&amp;gt; 250-SIZE 475625766912&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;gt;&amp;gt; 250 HELP&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;lt;&amp;lt; MAIL FROM:&amp;lt;&lt;A href=&quot;mailto:dennis@cruizers.biz&quot;&gt;dennis@cruizers.biz&lt;/A&gt;&amp;gt; SIZE=1047&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;gt;&amp;gt; 250 Sender ok&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;lt;&amp;lt; RCPT TO:&amp;lt;&lt;A href=&quot;mailto:dennis25@vidaloco.com%3E%3Ccr%3E%3Clf&quot;&gt;dennis25@vidaloco.com&amp;gt;&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.125: &amp;gt;&amp;gt; 250 Recipient ok&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.125: &amp;lt;&amp;lt; DATA&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.156: &amp;gt;&amp;gt; 354 Ok, send the message&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Received: from Spooler by mail.cruizers.biz (Mercury/32 v4.72) ID MO000014;&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 29 Aug 2010 10:31:33 -0500&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Received: from spooler by mail.cruizers.biz (Mercury/32 v4.72); 29 Aug 2010 10:31:17 -0500&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Received: from mail.cruizers.biz (192.168.1.150) by mail.cruizers.biz (Mercury/32 v4.72) with ESMTP ID MG000013;&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt;&amp;nbsp;&amp;nbsp;&amp;nbsp; 29 Aug 2010 10:31:14 -0500&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Received: from 127.0.0.1 (AVG SMTP 9.0.851 [271.1.1/3100]); Sun, 29 Aug 2010 10:31:14 -0500&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; From: &quot;Dennis&quot; &amp;lt;&lt;A href=&quot;mailto:dennis@cruizers.biz%3E%3Ccr%3E%3Clf&quot;&gt;dennis@cruizers.biz&amp;gt;&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; To: dennis &amp;lt;&lt;A href=&quot;mailto:dennis25@vidaloco.com%3E%3Ccr%3E%3Clf&quot;&gt;dennis25@vidaloco.com&amp;gt;&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Date: Sun, 29 Aug 2010 10:31:14 -0500&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; MIME-Version: 1.0&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Subject: test&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Message-ID: &amp;lt;&lt;A href=&quot;mailto:4C7A7D42.29166.7C340B0@dennis.cruizers.biz%3E%3Ccr%3E%3Clf&quot;&gt;4C7A7D42.29166.7C340B0@dennis.cruizers.biz&amp;gt;&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; X-Confirm-Reading-To: &quot;Dennis&quot; &amp;lt;&lt;A href=&quot;mailto:dennis@cruizers.biz%3E%3Ccr%3E%3Clf&quot;&gt;dennis@cruizers.biz&amp;gt;&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; X-pmrqc: 1&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Return-receipt-to: &quot;Dennis&quot; &amp;lt;&lt;A href=&quot;mailto:dennis@cruizers.biz%3E%3Ccr%3E%3Clf&quot;&gt;dennis@cruizers.biz&amp;gt;&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Priority: normal&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; X-mailer: Pegasus Mail for Windows (4.52)&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Content-type: text/plain; charset=US-ASCII&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Content-transfer-encoding: 7BIT&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Content-description: Mail message body&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; &amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; This is a test of MercE SMTP server delivering mail after disabling AVG anti-virus automatic &amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; email scanning.&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; &amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; -- &amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; Dennis&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; &lt;A href=&quot;mailto:dennis@cruizers.biz%3Ccr%3E%3Clf&quot;&gt;dennis@cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; &lt;A href=&quot;http://www.cruizers.biz%3ccr%3e%3clf/&quot;&gt;www.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:31:33.187: &amp;lt;&amp;lt; .&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:34.232: &amp;gt;&amp;gt; 250 Ok: queued as 7C38972158F&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:34.232: &amp;lt;&amp;lt; QUIT&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:34.232: &amp;gt;&amp;gt; 221 Asta la vista&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:31:34.232: --- Connection closed normally at Sun Aug 29 10:31:34 2010. --- 10:31:34.232: &lt;/P&gt; &lt;P&gt;Thanks for your help... Dennis&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

Please post the session log from the failed attempt so we can see what happened. There is apparently some problem connected to AVG.

The local domains section could be simplified a bit: 

mail -->   mail      <-- assuming this is the hostname in Windows for the server
mail -->   [192.168.1.150]
mail -->   [PUBLIC IP]
mail -->   MYDOMAIN.com
mail -->   mail.MYDOMAIN.com

/Rolf 

&lt;p&gt;Please post the session log from the failed attempt so we can see what happened. There is apparently some problem connected to AVG.&lt;/p&gt;&lt;p&gt;The local domains section could be simplified a bit:&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;font-family: Tahoma, Arial, Helvetica; font-size: 12px; &quot;&gt;mail --&amp;gt;&amp;nbsp;&amp;nbsp; mail &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;lt;-- assuming this is the hostname in Windows for the server mail --&amp;gt;&amp;nbsp;&amp;nbsp; [192.168.1.150] mail --&amp;gt;&amp;nbsp;&amp;nbsp; [PUBLIC IP] mail --&amp;gt; &amp;nbsp; MYDOMAIN.com mail --&amp;gt; &amp;nbsp; mail.MYDOMAIN.com&lt;/span&gt;&lt;/p&gt;&lt;p&gt;/Rolf&amp;nbsp;&lt;/p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;font-family: Tahoma, Arial, Helvetica; font-size: 12px; &quot;&gt;&lt;/span&gt;

No, "mail" is not the Windows network name of the machine upon which my mail server resides.  It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.  However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.  Will the simplification still work?

Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus 'Policy Block List' which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.  Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.  At any rate, here are the two sessions that never even completed handshaking.

10:23:32.815: --- Sun Aug 29 10:23:32 2010 ---
10:23:32.830: Connect to '74.208.5.3', timeout 60.
10:23:33.844: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:33.844: << EHLO mail.cruizers.biz<cr><lf>
10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. ---
10:23:33.844:
10:23:33.844: --- Sun Aug 29 10:23:33 2010 ---
10:23:33.844: Connect to '74.208.5.21', timeout 60.
10:23:34.858: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:34.858: << EHLO mail.cruizers.biz<cr><lf>
10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. ---
10:23:34.858:

I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP & FTP servers.  Do you have a suggestion for this, short of having a second internet connection run to my office?

Further, although it's not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?  It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.  In what way would that then change my local domains list?  Would I still need the subdomain of "mail?"  To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?

Again, thanks very much for your help.

Dennis

 

&lt;P&gt;No, &quot;mail&quot; is not the Windows network name of the machine upon which my mail server resides.&amp;nbsp; It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.&amp;nbsp; However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.&amp;nbsp; Will the simplification still work?&lt;/P&gt; &lt;P&gt;Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus &#039;Policy Block List&#039; which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.&amp;nbsp; Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.&amp;nbsp; At any rate, here are the two sessions that never even completed handshaking.&lt;/P&gt; &lt;BLOCKQUOTE&gt; &lt;P&gt;10:23:32.815: --- Sun Aug 29 10:23:32 2010 --- 10:23:32.830: Connect to &#039;74.208.5.3&#039;, timeout 60. 10:23:33.844: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:33.844: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. --- 10:23:33.844: 10:23:33.844: --- Sun Aug 29 10:23:33 2010 --- 10:23:33.844: Connect to &#039;74.208.5.21&#039;, timeout 60. 10:23:34.858: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:34.858: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. --- 10:23:34.858: &lt;/P&gt;&lt;/BLOCKQUOTE&gt; &lt;P&gt;I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP &amp;amp; FTP servers.&amp;nbsp; Do you have a suggestion for this, short of having a second internet connection run to my office?&lt;/P&gt; &lt;P&gt;Further, although it&#039;s not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?&amp;nbsp; It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.&amp;nbsp; In what way would that then change my local domains list?&amp;nbsp; Would I still need the subdomain of &quot;mail?&quot;&amp;nbsp; To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?&lt;/P&gt; &lt;P&gt;Again, thanks very much for your help.&lt;/P&gt; &lt;P&gt;Dennis&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

Suddenly, I cannot post replies here without having to wait for a moderator to approve them.  Why is that?

 In reply to the above, I'm thinking that AVG was "masking" my IP from the recipient SMTP server previously and, when I disabled it, then I was PBL rejected.  So, the AVG proxy 'mask' was allowing the mail to be submitted to the SMTP server, but the mail must have been being discarded thereafter due to the PBL block.

Dennis

 

&lt;P&gt;Suddenly, I cannot post replies here without having to wait for a moderator to approve them.&amp;nbsp; Why is that?&lt;/P&gt; &lt;P&gt;&amp;nbsp;In reply to the above, I&#039;m thinking that AVG was &quot;masking&quot; my IP from the recipient SMTP server previously and, when I disabled it, then I was PBL rejected.&amp;nbsp; So, the AVG proxy &#039;mask&#039; was allowing the mail to be submitted to the SMTP server, but the mail must have been being discarded thereafter due to the PBL block.&lt;/P&gt; &lt;P&gt;Dennis&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

Don't know where this post went originally, but I recaptured it from browser history and cut/paste and am re-posting.

 

No, "mail" is not the Windows network name of the machine upon which my mail server resides.  It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.  However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.  Will the simplification still work?

Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus 'Policy Block List' which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.  Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.  At any rate, here are the two sessions that never even completed handshaking.

10:23:32.815: --- Sun Aug 29 10:23:32 2010 ---
10:23:32.830: Connect to '74.208.5.3', timeout 60.
10:23:33.844: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:33.844: << EHLO mail.cruizers.biz<cr><lf>
10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. ---
10:23:33.844:
10:23:33.844: --- Sun Aug 29 10:23:33 2010 ---
10:23:33.844: Connect to '74.208.5.21', timeout 60.
10:23:34.858: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:34.858: << EHLO mail.cruizers.biz<cr><lf>
10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. ---
10:23:34.858:

I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP & FTP servers.  Do you have a suggestion for this, short of having a second internet connection run to my office?

Further, although it's not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?  It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.  In what way would that then change my local domains list?  Would I still need the subdomain of "mail?"  To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?

Again, thanks very much for your help.

Dennis

&lt;P&gt;Don&#039;t know where this post went originally,&amp;nbsp;but I recaptured it from browser history and cut/paste and am re-posting.&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;No, &quot;mail&quot; is not the Windows network name of the machine upon which my mail server resides.&amp;nbsp; It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.&amp;nbsp; However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.&amp;nbsp; Will the simplification still work?&lt;/P&gt; &lt;P&gt;Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus &#039;Policy Block List&#039; which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.&amp;nbsp; Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.&amp;nbsp; At any rate, here are the two sessions that never even completed handshaking.&lt;/P&gt; &lt;BLOCKQUOTE&gt; &lt;P&gt;10:23:32.815: --- Sun Aug 29 10:23:32 2010 --- 10:23:32.830: Connect to &#039;74.208.5.3&#039;, timeout 60. 10:23:33.844: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:33.844: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. --- 10:23:33.844: 10:23:33.844: --- Sun Aug 29 10:23:33 2010 --- 10:23:33.844: Connect to &#039;74.208.5.21&#039;, timeout 60. 10:23:34.858: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:34.858: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. --- 10:23:34.858: &lt;/P&gt;&lt;/BLOCKQUOTE&gt; &lt;P&gt;I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP &amp;amp; FTP servers.&amp;nbsp; Do you have a suggestion for this, short of having a second internet connection run to my office?&lt;/P&gt; &lt;P&gt;Further, although it&#039;s not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?&amp;nbsp; It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.&amp;nbsp; In what way would that then change my local domains list?&amp;nbsp; Would I still need the subdomain of &quot;mail?&quot;&amp;nbsp; To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?&lt;/P&gt; &lt;P&gt;Again, thanks very much for your help.&lt;/P&gt; &lt;P&gt;Dennis&lt;/P&gt;

Don't know where this post went originally, but recovered it from browser history and am re-posting...

No, "mail" is not the Windows network name of the machine upon which my mail server resides.  It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.  However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.  Will the simplification still work?

Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus 'Policy Block List' which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.  Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.  At any rate, here are the two sessions that never even completed handshaking.

10:23:32.815: --- Sun Aug 29 10:23:32 2010 ---
10:23:32.830: Connect to '74.208.5.3', timeout 60.
10:23:33.844: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:33.844: << EHLO mail.cruizers.biz<cr><lf>
10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. ---
10:23:33.844:
10:23:33.844: --- Sun Aug 29 10:23:33 2010 ---
10:23:33.844: Connect to '74.208.5.21', timeout 60.
10:23:34.858: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:34.858: << EHLO mail.cruizers.biz<cr><lf>
10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. ---
10:23:34.858:

I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP & FTP servers.  Do you have a suggestion for this, short of having a second internet connection run to my office?

Further, although it's not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?  It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.  In what way would that then change my local domains list?  Would I still need the subdomain of "mail?"  To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?

Again, thanks very much for your help.

Dennis

&lt;P&gt;Don&#039;t know where this post went originally, but recovered it from browser history and am re-posting...&lt;/P&gt; &lt;P&gt;No, &quot;mail&quot; is not the Windows network name of the machine upon which my mail server resides.&amp;nbsp; It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.&amp;nbsp; However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.&amp;nbsp; Will the simplification still work?&lt;/P&gt; &lt;P&gt;Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus &#039;Policy Block List&#039; which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.&amp;nbsp; Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.&amp;nbsp; At any rate, here are the two sessions that never even completed handshaking.&lt;/P&gt; &lt;BLOCKQUOTE&gt; &lt;P&gt;10:23:32.815: --- Sun Aug 29 10:23:32 2010 --- 10:23:32.830: Connect to &#039;74.208.5.3&#039;, timeout 60. 10:23:33.844: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:33.844: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. --- 10:23:33.844: 10:23:33.844: --- Sun Aug 29 10:23:33 2010 --- 10:23:33.844: Connect to &#039;74.208.5.21&#039;, timeout 60. 10:23:34.858: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:34.858: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. --- 10:23:34.858: &lt;/P&gt;&lt;/BLOCKQUOTE&gt; &lt;P&gt;I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP &amp;amp; FTP servers.&amp;nbsp; Do you have a suggestion for this, short of having a second internet connection run to my office?&lt;/P&gt; &lt;P&gt;Further, although it&#039;s not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?&amp;nbsp; It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.&amp;nbsp; In what way would that then change my local domains list?&amp;nbsp; Would I still need the subdomain of &quot;mail?&quot;&amp;nbsp; To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?&lt;/P&gt; &lt;P&gt;Again, thanks very much for your help.&lt;/P&gt; &lt;P&gt;Dennis&lt;/P&gt;

No, "mail" is not the Windows network name of the machine upon which my mail server resides.  It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.  However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.  Will the simplification still work?

Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus 'Policy Block List' which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.  Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.  At any rate, here are the two sessions that never even completed handshaking.

10:23:32.815: --- Sun Aug 29 10:23:32 2010 ---
10:23:32.830: Connect to '74.208.5.3', timeout 60.
10:23:33.844: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:33.844: << EHLO mail.cruizers.biz<cr><lf>
10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. ---
10:23:33.844:
10:23:33.844: --- Sun Aug 29 10:23:33 2010 ---
10:23:33.844: Connect to '74.208.5.21', timeout 60.
10:23:34.858: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
10:23:34.858: << EHLO mail.cruizers.biz<cr><lf>
10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. ---
10:23:34.858:

I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP & FTP servers.  Do you have a suggestion for this, short of having a second internet connection run to my office?

Further, although it's not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?  It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.  In what way would that then change my local domains list?  Would I still need the subdomain of "mail?"  To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?

Again, thanks very much for your help.

Dennis

&lt;P&gt;No, &quot;mail&quot; is not the Windows network name of the machine upon which my mail server resides.&amp;nbsp; It is a subdomain name arbitrarily chosen to enable me to enter a FQDM for my Mercury set-up.&amp;nbsp; However, Mercury knows nothing about the actual Windows network name, WebFxServer, and my hosts file (/windows/systerm32/drivers/etc) has my internal static IP routed to the FQDN of mail.cruizers.biz.&amp;nbsp; Will the simplification still work?&lt;/P&gt; &lt;P&gt;Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is listed in the Spamhaus &#039;Policy Block List&#039; which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record for my public IP.&amp;nbsp; Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.&amp;nbsp; At any rate, here are the two sessions that never even completed handshaking.&lt;/P&gt; &lt;BLOCKQUOTE&gt; &lt;P&gt;10:23:32.815: --- Sun Aug 29 10:23:32 2010 --- 10:23:32.830: Connect to &#039;74.208.5.3&#039;, timeout 60. 10:23:33.844: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:33.844: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:33.844: --- Connection closed normally at Sun Aug 29 10:23:33 2010. --- 10:23:33.844: 10:23:33.844: --- Sun Aug 29 10:23:33 2010 --- 10:23:33.844: Connect to &#039;74.208.5.21&#039;, timeout 60. 10:23:34.858: &amp;gt;&amp;gt; 554 RBL rejection: &lt;A href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&lt;cr&gt;&lt;lf&quot;&gt;http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&lt;/A&gt;&amp;gt; 10:23:34.858: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. --- 10:23:34.858: &lt;/P&gt;&lt;/BLOCKQUOTE&gt; &lt;P&gt;I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I share my public IP with my entire LAN, my HTTP &amp;amp; FTP servers.&amp;nbsp; Do you have a suggestion for this, short of having a second internet connection run to my office?&lt;/P&gt; &lt;P&gt;Further, although it&#039;s not what I desired, let me ask this question too... what functionality do I lose if I use MercC instead of MercE and route all my mail traffic through the mail server of one of my domains?&amp;nbsp; It would be as easy to change to that as just reconfiguring the MX record for my CRUIZERS.BIZ domain back to the hosted mail server.&amp;nbsp; In what way would that then change my local domains list?&amp;nbsp; Would I still need the subdomain of &quot;mail?&quot;&amp;nbsp; To change from MercE to MercC, is it as simple as checking/unchecking the proper protocol in the Merc configuration and adding an authorization username/password pair to MercC?&lt;/P&gt; &lt;P&gt;Again, thanks very much for your help.&lt;/P&gt; &lt;P&gt;Dennis&lt;/P&gt;

Your posts contained external HTTP links, so that's why they required moderator approval.

And yes, you will need to get off any blacklists before you can use MercuryE to send. Verify that strict local relaying restrictions are set in MercuryS configuration, though, or you will quickly be listed again (for relaying this time).

/Rolf  

&lt;p&gt;Your posts contained external HTTP links, so that&#039;s why they required moderator approval.&lt;/p&gt;&lt;p&gt;And yes, you will need to get off any blacklists before you can use MercuryE to send. Verify that strict local relaying restrictions are set in MercuryS configuration, though, or you will quickly be listed again (for relaying this time).&lt;/p&gt;&lt;p&gt;/Rolf&amp;nbsp;&amp;nbsp;&lt;/p&gt;

About local domains: The left part of each line is relevant only in a Netware environment, and can otherwise be set to anything (like server, mercury, mail, foo etc). The right part should always be relevant for your host or domain, though.

Using MercuryC instead of MercuryE will mean that your outgoing messages are sent through a relay server, subject to whatever restrictions that server may impose. It will mean less control for you, obviously, as you can't examine the complete SMTP transaction any more, but should in most cases work well. Changing from module E to module C will just require checking the wanted module, restarting Mercury and filling in relay server details in MercuryC configuration.

/Rolf 

&lt;p&gt;About local domains: The left part of each line is relevant only in a Netware environment, and can otherwise be set to anything (like server, mercury, mail, foo etc). The right part should always be relevant for your host or domain, though.&lt;/p&gt;&lt;p&gt;Using MercuryC instead of MercuryE will mean that your outgoing messages are sent through a relay server, subject to whatever restrictions that server may impose. It will mean less control for you, obviously, as you can&#039;t examine the complete SMTP transaction any more, but should in most cases work well. Changing from module E to module C will just require checking the wanted module, restarting Mercury and filling in relay server details in MercuryC configuration.&lt;/p&gt;&lt;p&gt;/Rolf&amp;nbsp;&lt;/p&gt;

[quote user="WebFX"]

 In reply to the above, I'm thinking that AVG was "masking" my IP from the recipient SMTP server previously and, when I disabled it, then I was PBL rejected.  So, the AVG proxy 'mask' was allowing the mail to be submitted to the SMTP server, but the mail must have been being discarded thereafter due to the PBL block.

[/quote]Not quite.

Because you have AVG running as a transparent mail proxy, MercE was never actually connecting to the target server, only to the AVG proxy, which was reporting successful receipt.

The subsequent attempt by AVG to deliver the message was rejected by the target server.

[quote]Checking 24.32.243.228 against 105 known blacklists...
Listed 2 times with 5 timeouts.

BlacklistStatusReasonTTLResponseTime
SORBS-DUHL LISTEDDynamic IP Addresses See: Detail
Return codes were: 127.0.0.10		3600718
Spamhaus-ZEN LISTEDDetail
Return codes were: 127.0.0.11		900827

[/quote]Looks like your 'static' ip is from a 'dynamic' block, according to SORBS & Spamhaus.

Any servers using these lists will reject your connections.

 

 

[quote user=&quot;WebFX&quot;] &lt;p&gt;&amp;nbsp;In reply to the above, I&#039;m thinking that AVG was &quot;masking&quot; my IP from the recipient SMTP server previously and, when I disabled it, then I was PBL rejected.&amp;nbsp; So, the AVG proxy &#039;mask&#039; was allowing the mail to be submitted to the SMTP server, but the mail must have been being discarded thereafter due to the PBL block.&lt;/p&gt;&lt;p&gt; [/quote]Not quite.&lt;/p&gt;&lt;p&gt;Because you have AVG running as a transparent mail proxy, MercE was never actually connecting to the target server, only to the AVG proxy, which was reporting successful receipt.&lt;/p&gt;&lt;p&gt;The subsequent attempt by AVG to deliver the message was rejected by the target server.&lt;/p&gt;&lt;p&gt;[quote]Checking 24.32.243.228 against 105 known blacklists... &lt;b&gt;Listed 2 times with 5 timeouts.&lt;/b&gt; &lt;/p&gt;&lt;table class=&quot;GridData&quot; width=&quot;600&quot;&gt;&lt;tbody&gt;&lt;tr&gt;&lt;th&gt;Blacklist&lt;/th&gt;&lt;th width=&quot;75&quot;&gt;Status&lt;/th&gt;&lt;th&gt;Reason&lt;/th&gt;&lt;th&gt;TTL&lt;/th&gt;&lt;th&gt;ResponseTime&lt;/th&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;a href=&quot;http://www.sorbs.net/lookup.shtml&quot;&gt;SORBS-DUHL&lt;/a&gt;&lt;/td&gt;&lt;td&gt;&lt;img src=&quot;http://www.mxtoolbox.com/public/images/btn_red.gif&quot;&gt;&amp;nbsp;LISTED&lt;/td&gt;&lt;td&gt;Dynamic IP Addresses See: &lt;a href=&quot;http://www.sorbs.net/lookup.shtml?24.32.243.228&quot;&gt;Detail&lt;/a&gt; Return codes were: 127.0.0.10&lt;/td&gt;&lt;td&gt;3600&lt;/td&gt;&lt;td align=&quot;right&quot;&gt;718&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;a href=&quot;http://www.spamhaus.org/&quot;&gt;Spamhaus-ZEN&lt;/a&gt;&lt;/td&gt;&lt;td&gt;&lt;img src=&quot;http://www.mxtoolbox.com/public/images/btn_red.gif&quot;&gt;&amp;nbsp;LISTED&lt;/td&gt;&lt;td&gt;&lt;a href=&quot;http://www.spamhaus.org/query/bl?ip=24.32.243.228&quot;&gt;Detail&lt;/a&gt; Return codes were: 127.0.0.11&lt;/td&gt;&lt;td&gt;900&lt;/td&gt;&lt;td align=&quot;right&quot;&gt;827&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;p&gt;[/quote]Looks like your &#039;static&#039; ip is from a &#039;dynamic&#039; block, according to SORBS &amp;amp; Spamhaus.&lt;/p&gt;&lt;p&gt;Any servers using these lists will reject your connections.&lt;/p&gt;&lt;p&gt;&amp;nbsp; &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

> Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is
> listed in the Spamhaus 'Policy Block List' which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record
> for my public IP.  Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.  At
> any rate, here are the two sessions that never even completed handshaking.

The fact that you have a valid PTR record should be enough is 99% of the cases, having it point to your own domain name though is better.  It will not solve the IP address blacklisting though.
 
> 10:23:32.815: --- Sun Aug 29 10:23:32 2010 ---
> 10:23:32.830: Connect to '74.208.5.3', timeout 60.
> 10:23:33.844: >> 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228<cr><lf>
> 10:23:34.858: << EHLO mail.cruizers.biz<cr><lf>
> 10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. ---
> 10:23:34.858:

> I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I
> share my public IP with my entire LAN, my HTTP & FTP servers.  Do you have a suggestion for this, short of having a second internet
> connection run to my office?

Talk to your ISP and tell them to get your fixed IP address out of the published public randomly assigned IP addresses.

 

&lt;p&gt;&amp;gt; Here are the failed logs, and I believe they have helped me to figure out a part of the problem, i.e., my ISP assigned public static IP is &amp;gt; listed in the Spamhaus &#039;Policy Block List&#039; which, I believe, I can correct as soon as I figure out how to, if I can, create a rDNS record &amp;gt; for my public IP.&amp;nbsp; Not sure I can do that since my IP actually belongs to my ISP and already has a PTR record showing THEIR information.&amp;nbsp; At &amp;gt; any rate, here are the two sessions that never even completed handshaking. The fact that you have a valid PTR record should be enough is 99% of the cases, having it point to your own domain name though is better.&amp;nbsp; It will not solve the IP address blacklisting though. &amp;nbsp; &amp;gt; 10:23:32.815: --- Sun Aug 29 10:23:32 2010 --- &amp;gt; 10:23:32.830: Connect to &#039;74.208.5.3&#039;, timeout 60. &amp;gt; 10:23:33.844: &amp;gt;&amp;gt; 554 RBL rejection: http://www.spamhaus.org/query/bl?ip=24.32.243.228&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; &amp;gt; 10:23:34.858: &amp;lt;&amp;lt; EHLO mail.cruizers.biz&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; &amp;gt; 10:23:34.858: --- Connection closed normally at Sun Aug 29 10:23:34 2010. --- &amp;gt; 10:23:34.858: &amp;gt; I have a fair understanding of what is happening now, but no clue as to what to do to fix it, or even if I CAN fix it given the fact that I &amp;gt; share my public IP with my entire LAN, my HTTP &amp;amp; FTP servers.&amp;nbsp; Do you have a suggestion for this, short of having a second internet &amp;gt; connection run to my office? Talk to your ISP and tell them to get your fixed IP address out of the published public randomly assigned IP addresses.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Yes, you are correct... MercC works great and was easily configured.  I guess, the way I figure it, I pay my ISP for my internet services, I might as well use their email server to relay my mail for me. Right?

Next question: say I want to move ALL of my email from various and sundry domains I own to my implementation of Mercury.  Is that possible?  Do I just create a subdomain for each domain so as to be able to link the subdomain to an MX record and then configure MercuryCore local domains just as I have for this first domain?

Also, I tweaked my local domain list a little, it is now:

mail --> mail
mail --> cruizers
mail --> cruizers.biz
mail --> mail.cruizers.biz
mail --> [192.168.1.150] (LAN IP of mail server)
mail --> [24.32.243.228] (Public IP)

This seems to work well, have I missed anything?  And so, in adding additional domains, I can just add lines 2-4 for the specific domain and all else stays the same?

For instance: mail --> DOMAIN2; mail --> DOMAIN2.COM; mail --> mail.DOMAIN2.COM or should I, in some manner, increment the "mail" host name?

Additionally, is there any method, plugin, or utility that will allow a, or some, administrative users to manage the users for a particular domain without allowing each other access to ALL users?  For instance, can Tiffany be set up to manage all the users for Domain_A, and ONLY the users for Domain_A, while Robert is set up to manage all the users for Domain_B, and ONLY the users for Domain_B, and can this be done via the internet, without local access to the mail server machine?

Thanks again for all your help,
Dennis

&lt;P&gt;Yes, you are correct... MercC works great and was easily configured.&amp;nbsp; I guess, the way I figure it, I pay my ISP for my internet services, I might as well use their email server to relay my mail for me. Right?&lt;/P&gt; &lt;P&gt;Next question: say I want to move ALL of my email from various and sundry domains I own to my implementation of Mercury.&amp;nbsp; Is that possible?&amp;nbsp; Do I just create a subdomain for each domain so as to be able to link the subdomain to an MX record and then configure MercuryCore local domains just as I have for this first domain?&lt;/P&gt; &lt;P&gt;Also, I tweaked my local domain list a little, it is now:&lt;/P&gt; &lt;BLOCKQUOTE&gt; &lt;P&gt;mail --&amp;gt; mail mail --&amp;gt; cruizers mail --&amp;gt; cruizers.biz mail --&amp;gt; mail.cruizers.biz mail --&amp;gt; [192.168.1.150] (LAN IP of mail server) mail --&amp;gt; [24.32.243.228] (Public IP)&lt;/P&gt;&lt;/BLOCKQUOTE&gt; &lt;P&gt;This seems to work well, have I missed anything?&amp;nbsp; And so, in adding additional domains, I can just add lines 2-4 for the specific domain and all else stays the same?&lt;/P&gt; &lt;P&gt;For instance: mail --&amp;gt; DOMAIN2; mail --&amp;gt; DOMAIN2.COM; mail --&amp;gt; mail.DOMAIN2.COM or should I, in some manner, increment the &quot;mail&quot; host name?&lt;/P&gt; &lt;P&gt;Additionally, is there any method, plugin, or utility that will allow a, or some, administrative users to manage the users for a particular domain without allowing each other access to ALL users?&amp;nbsp; For instance, can Tiffany be set up to manage all the users for Domain_A, and ONLY the users for Domain_A, while Robert is set up to manage all the users for Domain_B, and ONLY the users for Domain_B, and can this be done via the internet, without local access to the mail server machine?&lt;/P&gt; &lt;P&gt;Thanks again for all your help, Dennis&lt;/P&gt;
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