Community Discussions and Support
Some emails just don't go through and loop!

MercuryE will continue to try to send a message until the maximum number of retries specified in Core configuration / Mail queue has been reached. 10060 appears to be a Windows socket error indicating a timeout. Try increasing the MercuryE timeout value considerably (to for instance 300 secs), and make sure your Internet provider hasn't started blocking outgoing SMTP traffic.

/Rolf

 

<p>MercuryE will continue to try to send a message until the maximum number of retries specified in Core configuration / Mail queue has been reached. 10060 appears to be a Windows socket error indicating a timeout. Try increasing the MercuryE timeout value considerably (to for instance 300 secs), and make sure your Internet provider hasn't started blocking outgoing SMTP traffic.</p><p>/Rolf </p><p> </p>

It was working fine for awhile till one day I tried to send an email to one of my teachers, it said sent in my mail client, but in the MercuryE it kept giving me

 20:48:40.390: Connect to 'X.X.X.X', timeout 60.

20:49:01.390: >> 421 Cannot connect to SMTP server X.X.X.X (X.X.X.X:465), connect error 10060<cr><lf>

20:49:01.390: << EHLO smtp.purity.com<cr><lf>

20:49:01.390: --- Connection closed normally at Sat Sep 18 20:49:01 2010. ---

 And it would loop that forever until I shut it down, delete everything in  QUEUE then restart, How do I fix this?

&lt;p&gt;It was working fine for awhile till one day I tried to send an email to one of my teachers, it said sent in my mail client, but in the MercuryE it kept&amp;nbsp;giving&amp;nbsp;me&lt;/p&gt;&lt;p&gt;&amp;nbsp;20:48:40.390: Connect to &#039;X.X.X.X&#039;, timeout 60.&lt;/p&gt;&lt;p&gt;20:49:01.390: &amp;gt;&amp;gt; 421 Cannot connect to SMTP server X.X.X.X (X.X.X.X:465), connect error 10060&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt;&lt;/p&gt;&lt;p&gt;20:49:01.390: &amp;lt;&amp;lt; EHLO smtp.purity.com&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt;&lt;/p&gt;&lt;p&gt;20:49:01.390: --- Connection closed normally at Sat Sep 18 20:49:01 2010. ---&lt;/p&gt;&lt;p&gt;&amp;nbsp;And it would loop that forever&amp;nbsp;until&amp;nbsp;I shut it down, delete everything in &amp;nbsp;QUEUE then restart, How do I fix this?&lt;/p&gt;
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft