[quote user="Mishu"]Why couldn't Mercury start as a service? I can start it as an application.[/quote]

You have installed the license correctly, I presume?

the mercury32 service wont start.

i have an error when i try to start it manualy : error 1053. the service did not respond to the start or control request in a timely fashion.

thank s for your help.

Toni.

Impossible to say without examining the system, but some things to check is if the user running the service has sufficient rights and that the path to the Mercury directory is the same as when the service was registered. To verify that the program installation itself is OK you can try running Mercury in application mode.

/Rolf

I'm getting the same thing. I've tried both the system account and the Administrator account so there is no problem with permissions. I don't see anything in the logs or event log. Why couldn't Mercury start as a service? I can start it as an application.

> I'm getting the same thing. I've tried both the system account and the

Administrator account
> so there is no problem with permissions. I don't

see anything in the logs or event log. Why
> couldn't Mercury start as a

service? I can start it as an application.

Not sure what to tell you, I run Mercury/32 as a service on my Win7-32 system with the service running with my user account and password (all rights and member of the admin users group) and the service loads properly.