Community Discussions and Support
Error 550 5.7.1 - Character Set Problem

I have problems forwarding some emails I receive.  My Norton Anti-Virus rejects it by giving "Error 500 5.7.1 Your Email is not using the proper character set.  Please correct this (try setting your mail program to use plain text) and resend"  Is this a problem with Pegasus, Norton or my ISP? 

I suspect the problem is that you are using the wrong character set for the characters in the message and your ISP is telling you to fix it.

 

<p><span class="Apple-style-span" style="font-family: Tahoma, Arial, Helvetica; "><span class="Apple-tab-span" style="white-space:pre"> </span>I have problems forwarding some emails I receive.  My Norton Anti-Virus rejects it by giving "Error 500 5.7.1 Your Email is not using the proper character set.  Please correct this (try setting your mail <span class="Apple-tab-span" style="white-space:pre"> </span>program to use plain text) and resend"  Is this a problem with Pegasus, Norton or my ISP? </span></p><p>I suspect the problem is that you are using the wrong character set for the characters in the message and your ISP is telling you to fix it.</p><p> </p>

I have problems forwarding some emails I receive.  My Norton Anti-Virus rejects it by giving "Error 500 5.7.1 Your Email is not using the proper character set.  Please correct this (try setting your mail program to use plain text) and resend"  Is this a problem with Pegasus, Norton or my ISP?

I have problems forwarding some emails I receive.  My Norton Anti-Virus rejects it by giving "Error 500 5.7.1 Your Email is not using the proper character set.  Please correct this (try setting your mail program to use plain text) and resend"  Is this a problem with Pegasus, Norton or my ISP?
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft