[quote user="philip e j jones"]

[SNIP]

Referring to the original remedy posted by jss1941, the messages are now in a different folder, and have a different extension.  Is that not true ?

[SNIP]

Regards, Philip

[/quote]

Sorry -- .CMM was a typo.  Should have been .CNM.  No changes in extension have taken place.

Pmail 4.52, windows XP, stand-alone system

 Have a corrupt line item in main (new mail) folder.  The instant it is displayed, pmail crashes.  Need to display it to select and delete.  How do I get around this?

 It is an old email.  Could move almost everything out of main folder & delete main (is that .pmm ?)  Will Pmail recreate main folder?  Can I move saved emails back into main?

Thanks,   Boppa13

[quote user="Boppa13"]

Pmail 4.52, windows XP, stand-alone system

 Have a corrupt line item in main (new mail) folder.  The instant it is displayed, pmail crashes.  Need to display it to select and delete.  How do I get around this?

 It is an old email.  Could move almost everything out of main folder & delete main (is that .pmm ?)  Will Pmail recreate main folder?  Can I move saved emails back into main?

Thanks,   Boppa13

[/quote]

With Pmail not running, go to your mail folder (by default: C:\Pmail\Mail, and delete the offending .CMM file.  You can open each of these in turn with a text editor until you find the right one. Or else, you may be able to identify it based on date and size. Or move all other new mail files to another folder, quit Pmail and delete the single remaining .CMM file.

That should do it! 

[quote user="Boppa13"] Have a corrupt line item in main (new mail) folder.  The instant it is displayed, pmail crashes.  Need to display it to select and delete.  How do I get around this?[/quote]

1. Open the folder in a seperate window and delete it therein;
2. or turn off Preview mode in the Folders menu before selecting the message;
3. or click the message with the right mouse button, escape the menu and delete afterwards.

But I would be interested in the message for figuring out why it crashes Pegasus Mail, so it would be nice if you could forward a zipped copy of its CNM file to idw.doc[at]t-online.de: You would need to copy it to your new mail folder, then right click the message, select Message properties from the menu to look up the filename, open Help => About Pegasus Mail => Info for looking up the New mailbox location and finally zip and attach the resulting file.

BTW: The new mail folder is not the main folder ... (or it shouldn't be, at least, and isn't by default).

Problem was that pmail crashed the instant this email was displayed in the New Mail window so could not try to delete or change folders.

 Since one word from the bad email FROM line was displayed before crashing was able to, using DOS  and FIND command locate the offending .CNM file and change the extention. Things are fine now.

You had mentioned having an interest in looking at that file.    I could attach it to an email and send it to you.   Thanks

[quote user="Boppa13"]You had mentioned having an interest in looking at that file.    I could attach it to an email and send it to you.[/quote]

Please do so to the address in my previous post.

The above advice may not be quite correct for the new format and version of PMAIL 

 - expert comment welcomed since I am not an authorised PMAIL expert.  

I am using Vista Business and PMAIL 4.62

I had a phishing email that I could neither delete nor drag to another folder within PMAIL.

I first closed PMAIL.  To find messages I have to go to PMAIL/MAIL/ADMIN.  There are no CMM files, only CNM files.  Initially it appeared that none of these files had a size or date stamp that exactly corresponded to the phishing message, but Windows Explorer now has about 8 different 'dates' attached to each file.  They can be activated selectively by listing the files in the ADMIN folder, right clicking the column header bar and selecting 'MORE' from the dialogue box.  It's unclear to me what all these dates signify, but if you select them all, then at least one of them will enable identification of the target file.  It can then be deleted (and the unnecessary dates removed by repeating the above and de-selecting).

This worked for me.

I initially tried to identify the file by searching the folder for a keyword in the message, but this did not yield anything - I don't know why.

Philip Jones

[quote user="philip e j jones"]I had a phishing email that I could neither delete nor drag to another folder within PMAIL.[/quote]

Philip, I must confess I don't understand what you wrote about trying to find the proper file, but the sample message you sent (a simple plain text message with no scripts or attachments) was simply marked as read-only, once I toggled this flag (there's a small icon for doing so both in preview and reader windows) I could easily delete it from within Pegasus Mail. I have no idea how it did get marked as read-only, though ...

Well - I don't understand what you don't understand.  You could have been a little more positive at what was intended to be a helpful post and feedback to you.

Referring to the original remedy posted by jss1941, the messages are now in a different folder, and have a different extension.  Is that not true ?

Since the message timing shown in the PMAIL/MAIL/ADMIN folder did not match the time shown in the pmail message list, I had to look for another way of identifying it.  I wasn't prepared to spend all afternoon opening and examining each one to see which it might be, so I did what I explained - and I think anyone else could follow my suggestions.

As for the 'sample message' which I sent you directly by email - not through this forum reply facility since it does not appear to allow attachments - this is the file that I identified as being the problem.  You previously asked the original poster to send his file to you as an attachment, so I did the same to the email address you gave.  If you wanted the errant message forwarded, or bounced, so that you got everything that goes with it, then thats a different matter, but the original poster couldn't do that.  As I had already deleted it using the method I outlined to identify it, I'm afraid the file, as it appeared in my recycle bin, was all there was to send.  I copied it from there to a floppy before attaching it, not wanting to put it back on any part of my hard disk.

Regards, Philip

[quote user="philip e j jones"]Well - I don't understand what you don't understand.  You could have been a little more positive at what was intended to be a helpful post and feedback to you.[/quote]

Sorry, but I still don't understand what you're trying to tell me, I can only repeat: Next time please check whether the message you cannot delete is marked as read-only (for whatever reason), and if it is toggle this flag and delete it, there's no need to search for any files using Windows Explorer. And: What you forwarded to me isn't dangerous in any way if you don't follow the instructions in there, IOW: Neither displaying nor reading it will cause any harm to your machine.

I don't know how it got to be read only either - maybe it happened coincidentally, but I don't knowingly touch the toggles and being unable to move it seemed to me to be a danger sign.  I was not to know, at the time I received it, that as a file it was harmless.

My experience may have been more easily solved, but others may learn something from it.

[quote user="philip e j jones"]I was not to know, at the time I received it, that as a file it was harmless.[/quote]

In general messages without attachments or HTML (formatted) sections are extremely unlikely to cause serious damage unless they explicitely target an unknown bug (usually so-called buffer overflows caused by larger amounts of specially formatted input data in an unexpected place). It's not impossible but really unlikely, especially since Pegasus Mail isn't so popular as to provide much benefit to malware creators.