Community Discussions and Support
Strange problem under Windows 7 Starter

[quote user="Thomas R. Stephenson"]Sounds like something is holding these open or you do not have full rights to the files.  With Win7 User Access Control it's quite possible that you do not have the rights to delete these files in the protected "Program files" directory.[/quote]

At least when running as admin you can do so, but you'd still have to confirm the permission request for doing so.

<p>[quote user="Thomas R. Stephenson"]Sounds like something is holding these open or you do not have full rights to the files.  With Win7 User Access Control it's quite possible that you do not have the rights to delete these files in the protected "Program files" directory.[/quote]</p><p>At least when running as admin you can do so, but you'd still have to confirm the permission request for doing so.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

Hi everybody

I tried installing Pegasus w32 v.4.52 (the newest) on an Acer netbook with Windows 7 Starter, but when I try to start Pegasus from the shortcut on the Desktop or from the Start-menu, it shows the opening-window for a fraction of a second then it disappears and nothing more happens. Does anyone have any idea about what is happening? Could it be the Norton Internet Security 2011 Firewall?

Best regards,

Henrik Rosenø

<p>Hi everybody</p><p>I tried installing Pegasus w32 v.4.52 (the newest) on an Acer netbook with Windows 7 Starter, but when I try to start Pegasus from the shortcut on the Desktop or from the Start-menu, it shows the opening-window for a fraction of a second then it disappears and nothing more happens. Does anyone have any idea about what is happening? Could it be the Norton Internet Security 2011 Firewall? </p><p>Best regards,</p><p>Henrik Rosenø </p>

[quote user="Henrik Rosenø"]I tried installing Pegasus w32 v.4.52 (the newest) on an Acer netbook with Windows 7 Starter, but when I try to start Pegasus from the shortcut on the Desktop or from the Start-menu, it shows the opening-window for a fraction of a second then it disappears and nothing more happens. Does anyone have any idea about what is happening?[/quote]

Some issues to check, some other issues.

<p>[quote user="Henrik Rosenø"]I tried installing Pegasus w32 v.4.52 (the newest) on an Acer netbook with Windows 7 Starter, but when I try to start Pegasus from the shortcut on the Desktop or from the Start-menu, it shows the opening-window for a fraction of a second then it disappears and nothing more happens. Does anyone have any idea about what is happening?[/quote]</p><p><a href="/forums/post/23108.aspx" mce_href="/forums/post/23108.aspx" target="_blank">Some issues</a> to check, some <a href="/forums/post/18513.aspx" mce_href="/forums/post/18513.aspx" target="_blank">other issues</a>.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

Thank you!

Reinstalling it in C:\PEGASUSMAIL\ instead of C:\Program Files\... helped.

But the uninstall-process didn't delete all the files, neither after windows restart.

 

<p>Thank you! </p><p>Reinstalling it in C:\PEGASUSMAIL\ instead of C:\Program Files\... helped. </p><p>But the uninstall-process didn't delete all the files, neither after windows restart.</p><p> </p>

> Reinstalling it in C:\PEGASUSMAIL\ instead of C:\Program Files\... helped.
>
> But the uninstall-process didn't delete all the files, neither after windows restart.
>

The uninstall of Pegasus Mail does not remove any user data.  You have to manually delete the directories containing configuration and user data.

> Reinstalling it in C:\PEGASUSMAIL\ instead of C:\Program Files\... helped. > > But the uninstall-process didn't delete all the files, neither after windows restart. > The uninstall of Pegasus Mail does not remove any user data.  You have to manually delete the directories containing configuration and user data.

[quote user="Thomas R. Stephenson"]> Reinstalling it in C:\PEGASUSMAIL\ instead of C:\Program Files\... helped.
>
> But the uninstall-process didn't delete all the files, neither after windows restart.
>

The uninstall of Pegasus Mail does not remove any user data.  You have to manually delete the directories containing configuration and user data.[/quote]

I did (of course) try to delete the rest manually, but there are still about 40 files, one in MAIL and the rest in Programs, that cannot be deleted because of "write protected", "system file" etc., all in all 459KB.

<p>[quote user="Thomas R. Stephenson"]> Reinstalling it in C:\PEGASUSMAIL\ instead of C:\Program Files\... helped. > > But the uninstall-process didn't delete all the files, neither after windows restart. > The uninstall of Pegasus Mail does not remove any user data.  You have to manually delete the directories containing configuration and user data.[/quote]</p><p>I did (of course) try to delete the rest manually, but there are still about 40 files, one in MAIL and the rest in Programs, that cannot be deleted because of "write protected", "system file" etc., all in all 459KB. </p>

> I did (of course) try to delete the rest manually, but there are still about 40 files, one in MAIL and the rest in Programs, that cannot be
> deleted because of "write protected", "system file" etc., all in all 459KB.

Sounds like something is holding these open or you do not have full rights to the files.  With Win7 User Access Control it's quite possible that you do not have the rights to delete these files in the protected "Program files" directory.  

> I did (of course) try to delete the rest manually, but there are still about 40 files, one in MAIL and the rest in Programs, that cannot be > deleted because of "write protected", "system file" etc., all in all 459KB. Sounds like something is holding these open or you do not have full rights to the files.  With Win7 User Access Control it's quite possible that you do not have the rights to delete these files in the protected "Program files" directory.  
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Cancel
Delete
Pending draft ... Click to resume editing
Discard draft