> Help! My "Copies to self" folder has just vanished into thin air. There were copies in there that I needed to keep. Might it still
> exist somewhere, hidden? Is there anything I can do to rescue the copies? I have just sent a new email and a new "Copies to self"
> folder was created - but where are my missing copies?
I'm not at all sure what happened now that a new one was created. Use the search function (CTRL+F when in the folder listing) and look for a message that you know is in the copy self folder.
1. If you find it then the folder still exists but the hierarch.pm file has become corrupted and so the folder does not show up on the folder listing.
2. If the search does not find any message that you know is in the copy self folder then you'll have to revert to a backup.
> All help very gratefully received. Please keep it simple - I am very untechnical.
Try the following procedure. This has worked for several others to restore
the functionality of the message folders by replacing the hierach.pm:
1. Use Help | About Pegasus Mail | Info to determine your mail
directory. Exit Pegasus mail.
2. Rename the file HIERARCH.PM in your HOME mail directory to
HIERARCH.SAV.
3. Run WinPMail. Your HIERARCH.PM will be re-created and should
start working correctly.
Note: This will delete any tray structure you have created and it
will have to be recreated. The process will not affect any
mail of mail folders you have, it only affects the display of
the folders.
> Help! My "Copies to self" folder has just vanished into thin air.  There were copies in there that I needed to keep.  Might it still
> exist somewhere, hidden?  Is there anything I can do to rescue the copies?  I have just sent a new email and a new "Copies to self"
> folder was created - but where are my missing copies?
I'm not at all sure what happened now that a new one was created.  Use the search function (CTRL+F when in the folder listing) and look for a message that you know is in the copy self folder.  
1.  If you find it then the folder still exists but the hierarch.pm file has become corrupted and so the folder does not show up on the folder listing.
2.  If the search does not find any message that you know is in the copy self folder then you'll have to revert to a backup.
> All help very gratefully received.  Please keep it simple - I am very untechnical.
Try  the following procedure.  This has worked for several others to restore
the functionality of the  message folders by replacing the hierach.pm:   
1.  Use Help | About Pegasus Mail | Info to determine your mail
    directory.  Exit Pegasus mail.
2.  Rename the file HIERARCH.PM in your HOME mail directory to
    HIERARCH.SAV.
3.  Run WinPMail.  Your HIERARCH.PM will be re-created and should
    start working correctly.
Note:  This will delete any tray structure you have created and it
           will have to be recreated.  The process will not affect any
           mail of mail folders you have, it only affects the display of
           the folders.    
