My wife, who has Pmail running on a separate PC, has been getting this problem, and I usually have to copy her SMTP config file from a backup. However I found the problem on my own PC yesterday. The above reply gives food for thought. In my case I simply stopped and restarted Pmail, and it is working fine now. Very odd.

hi -

I am a long-term Pegasus user, it's a great programme, thankyou. I am currently running v4.41 on Windows XP. most of the time it all works fine but there is a problem that crops up occasionally that I really can't understand and I thought I would ask if anyone else has seen this.

sometimes (and it's not very often), when I click the 'Send' button on a message I get the following error:

SMTP Send Mail error

You do not have an active SMTP definition for sending mail via the internet ... [more error message follows, this is the usual error message when you don't have an SMTP definition set up]

however, it is not the case that I have no SMTP definition. if I write a new message it can be sent okay, this problem appears only to apply to replies to messages and forwarded messages (edited or bounced).

even more wierdly, this problem only comes up for messages in one message folder. if I move a message to another folder, I can send a reply to it ok. I have tried checking the folder's consistency - the programme says it is fine - and reindexing it, to no avail.

also, I have a number of users set up and if the problem is there for one user, it's not necessarily there for another.

shutting and opening Pegasus doesn't seem to be a fix, nor is rebooting.

I haven't managed to identify anything useful, this really does seem random. I thought I'd write today as it's been a quite persistent fault today - I can go a week or two without seeing it.

best wishes,

Andi

I would check your identities.  Sending mail always uses the default identity (unless you change it on the 'Special' tab), but replying to a message will use the identity associated with that folder.  If you have set a different identity for a folder (right click, 'Set default identity for entry'), then that will be used to send the message, and the sending server details are identity specific.