Community Discussions and Support
Incomplete download of new messages

[quote user="David Seber"]I am getting very confused on these instructions[/quote]

What exactly? If you don't understand any of the options please look them up in the online help (via Help button), what else would be confusing? If you answer a distinct question you'll get a distinct answer, I'm sure.

<p>[quote user="David Seber"]I am getting very confused on these instructions[/quote]</p><p>What exactly? If you don't understand any of the options please look them up in the online help (via <em>Help</em> button), what else would be confusing? If you answer a distinct question you'll get a distinct answer, I'm sure.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

I am having trouble in the past weeks in getting a complete download of my new messages.  I now have to make a selective mail download to find all my new messages. I am a long time user of Pegasus(now running 4.52) and run winXP pro. I have checked all my settings and can not see what is wrong or has changed. I recently changed my default folder from my main folder to my new message folder, but that doesn't seem to have affected this issue. Please help! David Seber

I am having trouble in the past weeks in getting a complete download of my new messages.  I now have to make a selective mail download to find all my new messages. I am a long time user of Pegasus(now running 4.52) and run winXP pro. I have checked all my settings and can not see what is wrong or has changed. I recently changed my default folder from my main folder to my new message folder, but that doesn't seem to have affected this issue. Please help! David Seber

> I am having trouble in the past weeks in getting a complete download of my new messages.  I now have to make a selective mail download to
> find all my new messages. I am a long time user of Pegasus(now running 4.52) and run winXP pro. I have checked all my settings and can not
> see what is wrong or has changed. I recently changed my default folder from my main folder to my new message folder, but that doesn't seem to
> have affected this issue. Please help! David Seber

1.    Turn on session logging during a download to see what is happening.

2.    Increase the timeout in the POP3 setup to something like 180 seconds.

One of these two thing should show or fix a problem where the POP3 download is breaking on a message

> I am having trouble in the past weeks in getting a complete download of my new messages.  I now have to make a selective mail download to > find all my new messages. I am a long time user of Pegasus(now running 4.52) and run winXP pro. I have checked all my settings and can not > see what is wrong or has changed. I recently changed my default folder from my main folder to my new message folder, but that doesn't seem to > have affected this issue. Please help! David Seber 1.    Turn on session logging during a download to see what is happening. 2.    Increase the timeout in the POP3 setup to something like 180 seconds. One of these two thing should show or fix a problem where the POP3 download is breaking on a message

Please disregard this post (edited, deletion isn't possible anymore), it came in much too late due to "moderation" which also prevented Thomas' post from appearing in time [8o|].

<p>Please disregard this post (edited, deletion isn't possible anymore), it came in much too late due to "moderation" which also prevented Thomas' post from appearing in time [8o|].</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

 Dear Thomas

I am only getting a selection of new messages (which are individually complete). I discover the "missing"
messages by using selective download. The timeout on my pop3 is 300 seconds. I can not figure out how
to see or retrieve logs (even after checking off the box in internet options POP3) -David Seber

<p> Dear Thomas </p><p>I am only getting a selection of new messages (which are individually complete). I discover the "missing" messages by using selective download. The timeout on my pop3 is 300 seconds. I can not figure out how to see or retrieve logs (even after checking off the box in internet options POP3) -David Seber </p>

Is it possible there is a download control size limit set? What you describe fits exactly what I see when messages are oversized, are downloaded successfully and viewed ok, but those remaining on server are only viewable or downloadable using selective download.

Is it possible there is a download control size limit set? What you describe fits exactly what I see when messages are oversized, are downloaded successfully and viewed ok, but those remaining on server are only viewable or downloadable using selective download.

[quote user="David Seber"]I can not figure out how to see or retrieve logs (even after checking off the box in internet options POP3)[/quote]

Click the Help button on Tools => Internet options => General, then select General Internet Mail settings for the respective help entry at the bottom of the page.

<p>[quote user="David Seber"]I can not figure out how to see or retrieve logs (even after checking off the box in internet options POP3)[/quote]</p><p>Click the <em>Help</em> button on <em>Tools => Internet options => General</em>, then select <em>General Internet Mail settings</em> for the respective help entry at the bottom of the page.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

[quote user="David Seber"]I am only getting a selection of new messages (which are individually complete). I discover the "missing" messages by using selective download. [/quote]

What about your settings on Tools => Internet options => Receiving => (Double-click the topmost POP3 definition) => Download controls? Do you have any of the Message download controls options enabled? 

[quote user="David Seber"]I am only getting a selection of new messages (which are individually complete). I discover the "missing" messages by using selective download. [/quote]<p>What about your settings on <em>Tools</em> => <em>Internet options</em> => <em>Receiving</em> => (Double-click the topmost POP3 definition) => <em>Download controls</em>? Do you have any of the <em>Message download controls</em> options enabled? </p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

Dear IDW,

I am getting very confused on these instructions, but I do have "download only unread mail" checked off in my download controls-David Seber

<p>Dear IDW,</p><p>I am getting very confused on these instructions, but I do have "download only unread mail" checked off in my download controls-David Seber </p>
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft