[quote user="Margo"]Pegasus Mail is also listed along with all my other programs in Program files. However there are no Pegasus program folders only "Pegasus Mail as 'Admin' '' , "Pegasus" both of which open the Pegasus window and a Pegasus users' manual.[/quote]
I guess you're referring to the Windows Start menu entries here?
[quote user="Margo"]I am not able to either receive or send mail; nor, am I able to read the mail that has been downloaded and is in a folder unless I select either the "reply" or "forward" option first.[/quote]
What does nor, am I able to read the mail mean? What's wrong with the display? Can you provide a screenshot (via the Options page of the forum's editor)? I assume you're talking about the three pane preview window? What about opening messages in a reader window?
[quote user="Margo"]I have reconfigured the setting in "Internet Options" as Yahoo/Verizon outlined and I listed in my first message. When I attempt to send or download mail, the error massage is "Bad address" followed by our correct email address.[/quote]
Please provide Internet session logs: Go to Tools => Internet options => General and tick the checkbox at the bottom - but please read the associated help entry after clicking the Help button - and ensure to not post any personal information like user name and password (you don't need to post anything if you figure out the solution yourself, of course).
<p>[quote user="Margo"]Pegasus Mail is also listed along with all my other programs in Program files.&nbsp; However there are no Pegasus program folders only&nbsp; "Pegasus Mail as 'Admin' '' , "Pegasus" both of which open the Pegasus window and a Pegasus users' manual.[/quote]</p><p>I guess you're referring to the Windows Start menu entries here?</p><p>[quote user="Margo"]I am not able to either receive or send mail; nor, am I able to read the mail that has been downloaded and is in a folder unless I select either the "reply" or "forward" option first.[/quote]</p><p>What does&nbsp;<em>nor, am I able to read the mail</em> mean? What's wrong with the display? Can you provide a screenshot (via the <em>Options</em> page of the forum's editor)? I assume you're talking about the three pane preview window?&nbsp;What about opening messages in a reader window?</p><p>[quote user="Margo"]I have reconfigured the setting in "Internet Options" as Yahoo/Verizon outlined and I listed in my first message. When I attempt to send or download mail, the error massage is "Bad address" followed by our correct email address.[/quote]</p><p>Please provide Internet session logs: Go to <em>Tools =&gt; Internet options =&gt; General</em> and tick the checkbox at the bottom - but please read the associated help entry after clicking the <em>Help</em> button - and ensure to not post any personal information like user name and password (you don't need to post anything if you figure out the solution yourself, of course).</p>
Michael
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