We have a situation where users are unable to see annotations added to their mail by other users.
The typical scenario is this: When user A is absent, user B logs on to user A's inbox.
When user A returns, he can see the green dot indicationg an annotaion has been added. However when he opens the Annotations tab, the annotation is missing. The only way the annotation can be read is if user B logs on to user A's mailbox.
We have a Windows NT4 network and have been using Mercury/Pegasus for several years. There are approx 10 users.
New mail mailboxes are all located within \\NTServer\Mail\<username>
Current versions are Mercury 4.72 and Pegasus 4.61 (shared copy)
Any suggestions would be appreciated.
<p>We have a situation where users are unable to see annotations added to their mail by other users.</p><p>The typical scenario is this: When user A is absent, user B logs on to user A's inbox. </p><p>When user A returns, he can see the green dot indicationg an annotaion has been added. However when he opens the Annotations tab, the annotation is missing. The only way the annotation can be read is if user B logs on to user A's mailbox.
</p><p>We have a Windows NT4 network and have been using Mercury/Pegasus for several years. There are approx 10 users.</p><p>New mail mailboxes are all located within \\NTServer\Mail\&lt;username&gt;
</p><p>Current versions are Mercury 4.72 and Pegasus 4.61 (shared copy)</p><p>Any suggestions would be appreciated.
</p><p>&nbsp;</p>