> Thanks for the advice. I checked and "Never" was already selected.
> When I attempt to send it indicates a handshake error. I'm afraid I'm
> still lost.

Go to File | Network configuration | General and turn on "Create Internet session logs (advanced diagnostic use only)"  

Checking this control tells Pegasus Mail to create special log files that show the entire exchange of information between it and the servers it connects to. Each session will be created in a file called TCPxxxx.WPM in your home mailbox directory (the "xxxx" is replaced by four digits). Creating session logs will slow down the performance of your system somewhat, and you should be aware that any username and password information exchanged between Pegasus Mail and the server will be shown in the log, *even* if you use SSL to secure the connection. Session logs are primarily useful if you need to debug a problem between Pegasus Mail and one of the servers it connects to - you should enable the option only on instructions from a system administrator or from Pegasus Mail technical support. [ Technical note: this control has the same effect as using a "-Z 32" commandline switch when you run Pegasus Mail ]

You can now try again to send/receive the mail and then look at the resulting TCP/IP debug file.  Review of this file will tell you exactly what is going on between WinPMail and the server. You can send me a copy of the session log to techsupp@tstephenson.com for analysis if you wish.

Connection established to [....................] 
>>> 0090 421 Cannot establish SSL with SMTP server [............]
>SSL_connect error 336031996
><< 0020 EHLO
[192.168.0.5]

I emailed my provider and received this reply:  "Should be able to be fixed by not selecting SSL encryption for the mail servers..."  They do not support Pegasus, so no further information.

I would like to know how to do what they suggested.

> I emailed my provider and received this reply:  "Should be able to be
> fixed by not selecting SSL encryption for the mail servers..."  They
> do not support Pegasus, so no further information.

Go to Tools | Internet options | (Sending) SMTP and edit the SMTP setup.  Under the "Security" tab select "Never" for the SSL/TLS options.

Thanks for the advice. I checked and "Never" was already selected. When I attempt to send it indicates a handshake error. I'm afraid I'm still lost.