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mail lost and deleted while retrieving from server

> First a month ago I got an email with an xls attachment but didn´t got

it. After some irritation (professional use...!)
> and trouble and many

resending the mail I found  out, that pmail started to download the

message, presented an
> error dialog (for 5 sec...) and stopped. The

message neither being in the new mail folder nor longer being
> on the

server. Same result with the selective download option, but no probs at

all with many other mails,
> other xls files, mails with big size attachment, everything else is without problems. Downloading the mail

with the
> webmailer (knowing that there is one ...aaaaaaargh!!!) is also

without problems.

The POP3 protocol says that when a message download fails that the mailbox is to be restored to the condition at the start of the POP3 session.  This includes the requirement that the server remove all tags for deletion as well.  There is something wrong with the server if the mail is getting deleted when there is an error in the download. Talk to the people running the POP3 server.  You might want to show them a session log of the failed POP3 download as well.

 

<p>> First a month ago I got an email with an xls attachment but didn´t got it. After some irritation (professional use...!) > and trouble and many resending the mail I found  out, that pmail started to download the message, presented an > error dialog (for 5 sec...) and stopped. The message neither being in the new mail folder nor longer being > on the server. Same result with the selective download option, but no probs at all with many other mails, > other xls files, mails with big size attachment, everything else is without problems. Downloading the mail with the > webmailer (knowing that there is one ...aaaaaaargh!!!) is also without problems.</p><p>The POP3 protocol says that when a message download fails that the mailbox is to be restored to the condition at the start of the POP3 session.  This includes the requirement that the server remove all tags for deletion as well.  There is something wrong with the server if the mail is getting deleted when there is an error in the download. Talk to the people running the POP3 server.  You might want to show them a session log of the failed POP3 download as well.</p><p> </p>

Hi,

I have been using pmail since decades, meanwhile I was really satisfied and came along with anything I wanted to do mailing but know I´m despaired.[:S]

First a month ago I got an email with an xls attachement but didn´t got it. After some irritation (professional use...!) and trouble and many resending the mail I found  out, that pmail started to download the message, presented an error dialog (for 5 sec...) and stopped. The message neither beeing in the new mail folder nor longer beeing on the server. Same result with the selective download option, but no probs at all with many other mails, other xls files, mails with big size attachement, everything else ist without problems. Downloading the mail with the webmailer (knowing that there is one ...aaaaaaargh!!!) is also without problems.

Up to now I was using  ver 4.41 win 32 and tried the latest version 4.6.1 as well the same (Win XP SP2, pmail on a Stick). I also tried different providers, also the same prob...!!!![:'(]

Without beeing too much involved in these things I think it might be a special excel version, may be the new one which set´s the file marginally different. I have an empty excel file with only one tab and no content, which reproduces the problem at any time... - I would like to send it to anyone, who can check out... - how could I do??

Below the error dialog, pegasus presents, what else might bei helpful...?? Please ask!

Thanks a lot to all for any help or hints which might help me to get out of this...[8-)]

 Harald (I am on holiday from 6 aug to 12 sept, but afterwards I will be happy ta answer anything...)

<!--[if gte mso 9]><xml> </p><p> <w:WordDocument> </p><p> <w:View>Normal</w:View> </p><p> <w:Zoom>0</w:Zoom> </p><p> <w:HyphenationZone>21</w:HyphenationZone> </p><p> <w:Compatibility> </p><p> <w:BreakWrappedTables/> </p><p> <w:SnapToGridInCell/> </p><p> <w:WrapTextWithPunct/> </p><p> <w:UseAsianBreakRules/> </p><p> </w:Compatibility> </p><p> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </p><p> </w:WordDocument> </p><p></xml><![endif]--><!--[if gte mso 10]> </p><p><style> </p><p> /* Style Definitions */ </p><p> table.MsoNormalTable </p><p> {mso-style-name:"Normale Tabelle"; </p><p> mso-tstyle-rowband-size:0; </p><p> mso-tstyle-colband-size:0; </p><p> mso-style-noshow:yes; </p><p> mso-style-parent:""; </p><p> mso-padding-alt:0cm 5.4pt 0cm 5.4pt; </p><p> mso-para-margin:0cm; </p><p> mso-para-margin-bottom:.0001pt; </p><p> mso-pagination:widow-orphan; </p><p> font-size:10.0pt; </p><p> font-family:"Times New Roman";} </p><p></style> </p><p><![endif]-->

mappe 1

leer freenet (timeout no response form host)

Connection

established to 195.4.92.212

>>

0037 +OK <9789.1311843615@mx.freenet.de>

<<

0028 USER hdbaedeker@freenet.de

>>

0013 +OK user ok

<<

0014 PASS XXXXXXX

>>

0032 +OK 1 messages (53671 octets).

<<

0006 STAT

>>

0013 +OK 1 53671

<<

0006 LIST

>>

0006 +OK

<<

0008 RETR 1

>>

0018 +OK 53671 octets

 

mappe 1

leer Version 4 6 1

Connection

established to 212.227.15.162

>>

0031 +OK POP server ready H mimap4

<<

0018 USER m36870351-2

>>

0046 +OK password required for user "m36870351-2"

<<

0014 PASS XXXXXXX

>>

0066 +OK mailbox "m36870351-2" has 1 messages (53393 octets) H mimap4

<<

0006 STAT

>>

0013 +OK 1 53393

<< 0006

LIST

>>

0005 +OK

<<

0008 UIDL 1

>>

0032 +OK 1 0MLNri-1Qm9nO1AG2-000ZcN

<<

0008 RETR 1

>>

0005 +OK

 

 

&lt;p&gt;Hi,&lt;/p&gt;&lt;p&gt;I have been using pmail since decades, meanwhile I was really satisfied and came along with anything I wanted to do mailing but know I&acute;m despaired.[:S]&lt;/p&gt;&lt;p&gt;First a month ago I got an email with an xls attachement but didn&acute;t got it. After some irritation (professional use...!) and trouble and many resending the mail I found&amp;nbsp; out, that pmail started to download the message, presented an error dialog (for 5 sec...) and stopped. The message neither beeing in the new mail folder nor longer beeing on the server. Same result with the selective download option, but no probs at all with many other mails, other xls files, mails with big size attachement, everything else ist without problems. Downloading the mail with the webmailer (knowing that there is one ...aaaaaaargh!!!) is also without problems.&lt;/p&gt;&lt;p&gt;Up to now I was using&amp;nbsp; ver 4.41 win 32 and tried the latest version 4.6.1 as well the same (Win XP SP2, pmail on a Stick). I also tried different providers, also the same prob...!!!![:&#039;(] &lt;/p&gt;&lt;p&gt;Without beeing too much involved in these things I think it might be a special excel version, may be the new one which set&acute;s the file marginally different. I have an empty excel file with only one tab and no content, which reproduces the problem at any time... - I would like to send it to anyone, who can check out... - how could I do?? &lt;/p&gt;&lt;p&gt;Below the error dialog, pegasus presents, what else might bei helpful...?? Please ask!&lt;/p&gt;&lt;p&gt;Thanks a lot to all for any help or hints which might help me to get out of this...[8-)]&lt;/p&gt;&lt;p&gt;&amp;nbsp;Harald (I am on holiday from 6 aug to 12 sept, but afterwards I will be happy ta answer anything...) &lt;/p&gt;&lt;p&gt;&lt;!--[if gte mso 9]&gt;&lt;xml&gt; &lt;w:WordDocument&gt; &lt;w:View&gt;Normal&lt;/w:View&gt; &lt;w:Zoom&gt;0&lt;/w:Zoom&gt; &lt;w:HyphenationZone&gt;21&lt;/w:HyphenationZone&gt; &lt;w:Compatibility&gt; &lt;w:BreakWrappedTables/&gt; &lt;w:SnapToGridInCell/&gt; &lt;w:WrapTextWithPunct/&gt; &lt;w:UseAsianBreakRules/&gt; &lt;/w:Compatibility&gt; &lt;w:BrowserLevel&gt;MicrosoftInternetExplorer4&lt;/w:BrowserLevel&gt; &lt;/w:WordDocument&gt; &lt;/xml&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 10]&gt; &lt;style&gt; /* Style Definitions */ table.MsoNormalTable {mso-style-name:&quot;Normale Tabelle&quot;; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:&quot;&quot;; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:&quot;Times New Roman&quot;;} &lt;/style&gt; &lt;![endif]--&gt; &lt;/p&gt;&lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;mappe 1 leer freenet (timeout no response form host)&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;Connection established to 195.4.92.212&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0037 +OK &amp;lt;9789.1311843615@mx.freenet.de&amp;gt;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0028 USER hdbaedeker@freenet.de&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0013 +OK user ok&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0014 PASS XXXXXXX&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0032 +OK 1 messages (53671 octets).&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0006 STAT&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0013 +OK 1 53671&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0006 LIST&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0006 +OK &lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0008 RETR 1&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0018 +OK 53671 octets&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;mappe 1 leer Version 4 6 1&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;Connection established to 212.227.15.162&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0031 +OK POP server ready H mimap4&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0018 USER m36870351-2&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0046 +OK password required for user &quot;m36870351-2&quot;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0014 PASS XXXXXXX&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0066 +OK mailbox &quot;m36870351-2&quot; has 1 messages (53393 octets) H mimap4&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0006 STAT&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0013 +OK 1 53393&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0006 LIST&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0005 +OK&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0008 UIDL 1&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0032 +OK 1 0MLNri-1Qm9nO1AG2-000ZcN&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;lt;&amp;lt; 0008 RETR 1&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;MsoNormal&quot;&gt;&lt;span style=&quot;mso-ansi-language:EN-GB&quot; lang=&quot;EN-GB&quot;&gt;&amp;gt;&amp;gt; 0005 +OK&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Hi, nobody has an idea how I could fix the problem...???!!! any help would be very much apreciated... Harald

Hi, nobody has an idea how I could fix the problem...???!!! any help would be very much apreciated... Harald
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