<P>Here, this says it in a different way, see if it helps:</P> <P><A href="http://community.pmail.com/forums/post/30164.aspx">http://community.pmail.com/forums/post/30164.aspx</A></P>

<p>Hi guys, ive setup myself the mercury/32 on a windows Server 2008 environment and im having some issues getting it to receive meail and think ive hit a snag with my MX records, although im not exactly sure.</p><p> </p><p>I have a domain name , www.protransport.com, to test with an the hosting company 123reg point this to my IP. i set this ip and created a new dns called Mail with a type A painting to my Ip address. the server istself sits in my DMZ so has full access the the net, and if you ping mail.protransport.co.uk you will get a response from my IP. </p><p> </p><p>now when i send an email to info(at)protransport.co.uk i get a mail failed, server error 550.</p><p> </p><p>I have an MX record setup to point to smtp & mail & pop@protransport.co.uk, and i still have the standard 123 reg records on there to. </p><p> </p><p>Would someone please be able to tell me where i am going wrong?</p><p>MercuryS is set to announce as www.protransport.co.uk with IP interface set to my IP</p><p>MercuryE is set to announce as www.protransport.co.uk with IP interface ser to my IP</p><p>MercuryP is set to use my IP to listen</p><p> </p><p>all other settings are as default, and the only account created on the server is info(at)protransport.co.uk </p><p>test emails sent from the server to my gmail address work fine </p><p>can also telnet to mail.protransport.co.uk on port 25 so should not be blocked </p><p> </p><p>Thans so much for any help guys </p>

<blockquote><div style="background-color: rgb(255, 255, 255);"><i><span class="Apple-style-span" style="font-family: Tahoma,Arial,Helvetica;">I have an MX record setup to point to smtp & mail & pop@protransport.co.uk</span></i></div></blockquote><div> </div><div><span class="Apple-style-span" style="font-family: Tahoma,Arial,Helvetica; background-color: rgb(221, 221, 221);"></span>This is what I get when querying MX records for the domain: </div><blockquote><div><i> Name=protransport.co.uk</i></div><div><i>    Type=MX, Class=1, TTL=86400 (1 Day), RDLENGTH=16</i></div><div><i>    Preference=10, Mail Exchange=mx0.123-reg.co.uk</i></div><div><i>- Name=protransport.co.uk</i></div><div><i>    Type=MX, Class=1, TTL=86400 (1 Day), RDLENGTH=16</i></div><div><i>    Preference=3, Mail Exchange=82.39.98.55.protransport.co.uk</i></div><div><i>- Name=protransport.co.uk</i></div><div><i>    Type=MX, Class=1, TTL=86400 (1 Day), RDLENGTH=8</i></div><div><i>    Preference=20, Mail Exchange=mx1.123-reg.co.uk</i></div></blockquote><div> </div><div style="background-color: rgb(255, 255, 255);">The MX record should point to <span class="Apple-style-span" style="font-family: Tahoma,Arial,Helvetica;">mail.protransport.co.uk. You should remove the </span>123-reg.co.uk records unless you actually want those servers to receive mail for you.</div><div> </div><div><blockquote><span class="Apple-style-span" style="font-family: Tahoma,Arial,Helvetica; background-color: rgb(221, 221, 221);"><p><i>MercuryS is set to announce as www.protransport.co.uk with IP interface set to my IP</i></p><p><i>MercuryE is set to announce as www.protransport.co.uk with IP interface ser to my IP</i></p></span></blockquote> <span class="Apple-style-span" style="font-family: Tahoma,Arial,Helvetica; background-color: rgb(221, 221, 221);"><p>Don't specify IP interface unless you have a special reason to do so, just leave it blank.</p><p> </p></span><blockquote style="background-color: rgb(255, 255, 255);"><i><font class="Apple-style-span" face="Tahoma, Arial, Helvetica"><span class="Apple-style-span">can also telnet to mail.protransport.co.uk on port 25 so should not be blocked</span></font></i></blockquote></div><div><font class="Apple-style-span" face="Tahoma, Arial, Helvetica">No response on port 25 from here. Make sure port forwarding from your router or firewall is set up properly.</font></div><div> </div><div> </div><div><font class="Apple-style-span" face="Tahoma, Arial, Helvetica">/Rolf </font><span class="Apple-style-span" style="font-family: Tahoma,Arial,Helvetica; background-color: rgb(221, 221, 221);"><p> </p></span></div>

<p>> now when i send an email to info(at)protransport.co.uk i get a mail failed, server error 550.</p><p>post a copy of you mercury.ini and we can provide a lot more help.</p><p> </p>

<p>Here is My config file</p><p>[quote]#  MERCURY.INI generated by Mercury Setup # # #  Sample Bindery Mode / Standalone Mode MERCURY.INI file. #  This sample file implements most of the possible switches for each #  module, but you can edit it to do less if you wish. # #  Anything after a '#' to the end of the line is a comment and #  is stripped out before parsing. Trailing and leading whitespace #  is also stripped before parsing. Many sample commands have been #  left in this file commented out for reference purposes. # #  Note that in general, manual modification of this file is NOT #  RECOMMENDED - use the Mercury "Configuration" menu to change the #  program's settings wherever possible. # [General] myname:          protransport.co.uk    # Canonical name for this server timezone:        +0000    # Time Zone to add to date fields file_api:        1    # Use the file api instead of queues mailqueue:       C:\MERCURY\QUEUE    # Where mail should be put for delivery smtpqueue:       C:\MERCURY\QUEUE    # Where the SMTP client should look for mail newmail_path:    C:\MERCURY\MAIL\~N    # Where to find the users' WinPMail mailboxes. [Protocols] C:\MERCURY\mercurys.dll C:\MERCURY\mercurye.dll C:\MERCURY\mercuryp.dll [Mercury] failfile:      C:\MERCURY\Mercury\FAILURE.MER    # Delivery failure notification template confirmfile:   C:\MERCURY\Mercury\CONFIRM.MER    # Delivery confirmation template aliasfile:     C:\MERCURY\Mercury\ALIAS.MER    # System-wide alias file synfile:       C:\MERCURY\Mercury\SYNONYM.MER    # User synonym database listfile:      C:\MERCURY\Mercury\LISTS.MER    # List of lists logfile:       C:\MERCURY\Logs\Core\~y-~m-~d.log    # Traffic logging file logwidth:      30    # Width of address fields in logfile retpath:       1    # Do/Don't use 'return-path' for errors maxhops:       30    # Used to detect mailing loops gullible:      0    # If NZ, don't validate 'From' fields poll:          10   # Seconds between queue polling cycles scratch:       C:\MERCURY\Scratch    # Where we can write temp files returnlines:   15    # How many lines of failed messages to return postmaster:    Admin    # NetWare UIC of postmaster broadcast:     1    # Yes, we want broadcast notifications, but receipts:      0    # ... no broadcasts for receipt confirmations PM_notify:     1    # Do/Don't send errors to the postmaster change_owner:  1    # Change message ownership to recipient hard_quit:     49    # If NZ, quit only on Ctrl+File|Exit auto_tzone:    1    # If NZ, obtain timezone information from OS LogLevel:      15    # System message reporting level LogMax:        100    # Maximum number of system messages to store RetryPeriod:   30    # Period between job retries (minutes) MaxRetries:    16    # Maximum number of times a job can fail TwoPasses:     1    # If NZ, process submission queue in 2 passes Autoaddress:   0    # If NZ, auto-generate user addresses based on name Daily_exit:    0    # If NZ, auto-restart each day after maintenance No_Areply:     0    # If NZ, disable automatic replies system-wide Alt_Forward:   0    # If NZ, allow alternate forwarding specification Maint_hour:    2    # Hour for daily maintenance (24-hour clock) Maint_min:     0    # Minute for daily maintenance Retry_Mode:    0    # If NZ, use progressive backoff for queue retries Local_DSNs:    1    # If NZ generate Delivery Status for local users only DSN_time1:     10800    # Seconds deferred before first DSN is sent DSN_time2:     86400    # Seconds deferred before second DSN is sent DSN_time3:     259200    # Seconds deferred before third DSN is sent Host_in_title: 0    # If NZ, show hostname in system tray and taskbar Lingering:     0    # Enable or disable 'lingering mailboxes' Linger_Timeout: 60   # Seconds before a lingering mailbox is shut down Alert_Host:    notify.pmail.com    # Host to check for licensee advisories Alert_Interval: 720   # Frequency in minutes (min 240) for checks Alert_Flags:   3    # Flags controlling advisory checks [MercuryC] logfile : C:\MERCURY\Logs\MercuryC\~y-~m-~d.log   # Traffic logging file Session_logging : C:\MERCURY\Sessions\MercuryC\    # Directory for session log files Session_logmode : 0 host:             # mail mail host which relays for us scratch:     C:\MERCURY\scratch           # Where we can write temp files poll:        30                   # Seconds between queue polling cycles returnlines: 15                   # How many lines of failed messages to return failfile:    C:\MERCURY\Mercury\FAILURE.MER  # Delivery failure template esmtp:       1                    # Yes, we want to use ESMTP extensions [MercuryE] HELO : protransport.co.uk Session_logging : C:\MERCURY\Sessions\MercuryE Session_logmode : 0 Poll : 15 Timeout : 60 Logfile : C:\MERCURY\Logs\MercuryE\~y-~m-~d.log Log_Verbose : 0 DNS_Timeout : 20 DNS_Retries : 4 Transcripts : 1 MaxThreads : 10 [MercuryD] Session_logging : C:\MERCURY\Sessions\MercuryD\    # Directory for session log files Session_logmode : 0 Scratch : C:\MERCURY\Scratch\MercuryD # Timeout : 30 # Poll : 120               # How often to check hosts for new mail (seconds) [MercuryS] Debug : 1 HELO : protransport.co.uk Logfile : C:\MERCURY\Logs\MercuryS\~y-~m-~d.log Timeout : 30 Relay : 1 Strict_Relay : 0 Allow_Illegals : 0 SMTP_Authentication : 0 Session_logging : C:\MERCURY\Sessions\MercuryS Session_logmode : 0 Compliance_Settings : 0 Maximum_Failed_Rcpts : 4 Max_Relay_Attempts : 4 SSL_Mode : 0 ST_Blacklisting : 288 No_VRFY : 0 SMTP_ConnFlags : 0 [MercuryP] Scratch : C:\MERCURY\Scratch\MercuryP Logfile : C:\MERCURY\Logs\MercuryP\~y-~m-~d.log Stack : 32768 Mark_Read : 1 SSL_Mode : 0 Login_Disabled : 0 UIDL_nul_list : 1 New_UIDs : 1 No_NUL_passwords : 1 Session_logging : C:\MERCURY\Sessions\MercuryP Session_logmode : 0 Timeout : 60 [MercuryX] Drain_queues: 1 # Cmd_Delay: 10 # Cmd_Wait: 1 # IE4_Dialling: 0 # Use_ETRN: 1 # Clients_only: 1 # Sunday: 0800,1800,3,15,30,60 # Monday: 0830,2100,5,15,60,60 # Tuesday: 0830,2100,5,15,60,60 # Wednesday: 1500,1900,2,30,5,30 # Thursday: 0900,1900,2,30,0,0 # Friday: 0830,2100,5,15,60,60 # Saturday: 1031,1035,2,45,-1,0 # [Groups] # testgroup            :     TESTGRP [Domains] www: www www: www.protransport.co.uk mail: www.protransport.co.uk [Maiser] Maiser:          Maiser   # 'Username' of mail server account Helpfile:        C:\MERCURY\Mercury\MAISER.HLP   # Help sent on failed maiser requests Lookupfile:      C:\MERCURY\Mercury\MAISER.LKP   # Format file for the 'lookup' command Send_dir:        C:\MERCURY\Mercury\SENDABLE   # Directory for the 'send' command Logfile:         C:\MERCURY\Logs\Maiser\~y-~m-~d.LOG   # Mail server log file Notify:          C:\MERCURY\Mercury\TMP   # Dir. for pending 'notify' commands NoList:          N   # If 'Y', disable the 'list' command Local_only:      Y   # If 'Y', local 'notify' commands only [MercuryH] logfile : C:\MERCURY\Logs\MercuryH\~y-~m-~d.log   # Traffic logging file # Addressbook : \\CLIO\SYS\SYSTEM\MERCURY\PH.PMR # MOTD : \\CLIO\SYS\SYSTEM\MERCURY\PH-MOTD.TXT # Administrator : postmaster@clio.pmail.gen.nz Timeout : 30 [MercuryI] Scratch : C:\MERCURY\Scratch\MercuryI logfile : C:\MERCURY\Logs\MercuryI\~y-~m-~d.log   # Traffic logging file Session_logging : C:\MERCURY\Sessions\MercuryI\   # Directory for session log files Session_logmode : 0 Timeout : 120 Server_Port : 143 Idle_Timeout : 1800 [MercuryB] Scratch : C:\MERCURY\Scratch\MercuryB logfile : C:\MERCURY\Logs\MercuryB\~y-~m-~d.log   # Traffic logging file Session_logging : C:\MERCURY\Sessions\MercuryB\   # Directory for session log files Session_logmode : 0 Timeout : 120 Server_Port : 80 Idle_Timeout : 1800 # URL_Base : enter_your_domain_here [Groups] [Rewrite] [Statistics] StatFlags:    0  # Statistical reporting settings STF_Hours:    24  # How often to write stat log files STM_Hours:    24  # How often to e-mail stat log files[/quote]</p><p> </p><p>and ive just foinf out that my ISP (Virgin media) apparently block port 25. am i right in the fact i will need to change the MX record to point to a different port on the server? i have changed them to delete the ones from 123reg and now only have mail.protransport.co.uk</p><p> </p><p>Thankyou both for your help </p>

> [Domains] > www: www > www: www.protransport.co.uk > mail: www.protransport.co.uk This is what the DNS system says about the domain protransport.co.uk. Answer Section:     protransport.co.uk, MX, 10, mail.protransport.co.uk Answer Section:     mail.protransport.co.uk, A, 82.39.98.55 You are not set to receive any mail with the domain protransport.co.uk.   I would use the following domains. [Domains] Server :  Server Server :  protransport.co.uk Server :  mail.protransport.co.uk Server :  [82.39.98.55] Further the host mail.protransport.co.uk does not answer on port 25.  There may be port blocking by either your firewall or your ISP involved here though.

<p>Thanks Thomas</p><p>I have added the servers like you said and still nothing, although i cannot telnet to the server on port 25. its forwarded on my router but it seems that there is a problem with the ISP. this is going to be problematic as it is for my dads business startup.</p><p> </p><p>I have been looking into email relays such as GMX and  zoneedit but i feel i really dont understand what i am doing. </p><p> </p><p>Seems i may have bitten off more than i can chew [:(] </p>

> Thanks Thomas > I have added the servers like you said and still nothing, although i > cannot telnet to the server on port 25. its forwarded on my router > but it seems that there is a problem with the ISP. this is going to > be problematic as it is for my dads business startup. >   > I have been looking into email relays such as GMX and  zoneedit but > i feel i really dont understand what i am doing. >   > Seems i may have bitten off more than i can chew Maybe, maybe not but I'd like to do this more directly.  Send me an e-mail to the address below and I'll try an walk you through the various options.

Email sent, thankyou very much

<p>> Email sent, thank you very much</p><p>I never got it.  Did you send it to <a href="http://community.pmail.com/forums/techsupp@tstephenson.com" title="techsupp@tstephenson.com" mce_href="http://community.pmail.com/forums/techsupp@tstephenson.com">techsupp@tstephenson.com</a> ? </p>