Email from PMAIL support after review of log files I provided. Appears that Eaarthlink has made a change:
Ok here is the problem. It appears this is one of the servers that advertise the
AUTH type CRAM-MD5 but have not really implemented it. This is why David added the option
in v4.6x to "Do not use CRAM-MD5 authentication even if it is advertised " If you select this
option when editing the SMTP setup under "Security" then it will fall back to using the AUTH
PLAIN or LOGIN.
Selecting this option does fix the issue. I have provided this feedback to Earthlink as well.
<FONT size=2>
<P align=left mce_keep="true">&nbsp;</P>
<P align=left>Email from&nbsp;PMAIL support after review of log files I provided.&nbsp;Appears that Eaarthlink has made a change:</P>
<P align=left><EM>&nbsp;Ok here is the problem. It appears this is one of the servers that advertise the</EM></P>
<P align=left><EM>AUTH type CRAM-MD5 but have not really implemented it. This is why David added the option</EM></P>
<P align=left><EM>in v4.6x to "Do not use CRAM-MD5 authentication even if it is advertised " If you select this</EM></P>
<P align=left><EM>option when editing the SMTP setup under "Security" then it will fall back to using the AUTH</EM></P>
<P align=left><EM>PLAIN or LOGIN.</EM></P>
<P align=left mce_keep="true">&nbsp;</P>
<P align=left>Selecting this option does fix the issue. I have provided this feedback to Earthlink as well.</P></FONT>