[quote user="irelam"]
The header is: MIME-Version: 1.0
and must be first Mime header line
Martin
[/quote]
Thanks Martin, much appreciated.
Simeon
I recently started receiving email from a web site that supports community hockey teams. These are updates of schedules and team news. Nothing exotic, in terms of the style or format of the contents. The interesting thing is that it comes thru as a MIME attachment and for some reason Pegasus Mail doesn't show the contents in the preview window, or in the main message window when I open the message. It appears as blank message with a title and sender. I end up having to drill down to the attachments to actually see the message contents. I have checked other posts to see if there is some indication of a problem with multi-part messages in MIME format but I only found a reference to ensure that "Use MIME features" was turned on in the Message and replies options, which it is. I would appreciate it if someone could have a look at the following message, copied from the Raw View and pasted in with addresses and content text removed, and determine if this is a problem with the generation of the message or a problem with the reception and display of the message. Thanks very much in advance.
Return-Path: <address removedt>
Received: from mstore1a.uniserve.ca ([unix socket])
by mstore1a.uniserve.ca (Cyrus v2.3.7) with LMTPA;
Mon, 24 Oct 2011 04:33:47 -0700
X-Sieve: CMU Sieve 2.3
Envelope-to: address removed
Delivery-date: Mon, 24 Oct 2011 04:33:47 -0700
Received: from snat1.lb.vwc.uniserve.ca ([204.239.42.247] helo=mx1.uniserve.ca)
by mstore1a.uniserve.ca with esmtp (Exim 4.72)
(envelope-from <address removed>)
id 1RIImp-0003sk-8w
for address removed ; Mon, 24 Oct 2011 04:33:47 -0700
Received: from address removed ([address removed])
by mx1.uniserve.ca with esmtp (Exim 4.72)
(envelope-from <address removed>)
id 1RIImo-0001oC-JH
for address removed; Mon, 24 Oct 2011 04:33:47 -0700
Received: from ip0AF15720 ([50.17.211.189]) by address removed with Microsoft SMTPSVC(7.5.7601.17514);
Mon, 24 Oct 2011 07:33:43 -0400
thread-index: AcySQMjiPI9wY1+rTm+q4qTtUs0meg==
Thread-Topic: Weekly Update (Monday, October 24)
From: <address removed>
To: <address removed>
Subject: FYI: Weekly Update (Monday, October 24)
Date: Mon, 24 Oct 2011 07:33:43 -0400
Message-ID: <6BF8417014584D44886BC19E102B1D44@ip0AF15720>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0CF4_01CC921F.41D150E0"
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609
X-OriginalArrivalTime: 24 Oct 2011 11:33:43.0294 (UTC) FILETIME=[C8E561E0:01CC9240]
X-Scanner: OK. Scanned.
X-Uniserve-Spam-Score: 0.0 0 (/)
X-Uniserve-Spam-Report: Spam detection software, running on this mail system has
identified this incoming email as possible spam. An
analysis of the message is below.
Content analysis details: (0.0 points)
pts rule name description
---- ---------------------- --------------------------------------------------
0.0 HTML_MESSAGE BODY: HTML included in message
X-PMFLAGS: 570970496 0 1 P7U38VW7.CNM
This is a multi-part message in MIME format.
------=_NextPart_000_0CF4_01CC921F.41D150E0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Text removed to shorten the post
Unsubscribe
To unsubscribe from our mailing list, click here
<http://address removed/unsubscribe.asp?url=team&email=address removed
&uc=21ct> .
------=_NextPart_000_0CF4_01CC921F.41D150E0
Content-Type: text/html
Content-Transfer-Encoding: 7bit
<!DOCTYPE HTML PUBLIC"-//IETF//DTD HTML//EN">Greetings Folks,
text removed to shorten post
Unsubscribe</b><br>To unsubscribe from our mailing list,
<a href=http://www.address removed/unsubscribe.asp?url=team&email=address removed&uc=21ct>click here</a>.</font><br/>
------=_NextPart_000_0CF4_01CC921F.41D150E0--
[quote user="Trader"]I would appreciate it if someone could have a look at the following message, copied from the Raw View and pasted in with addresses and content text removed, and determine if this is a problem with the generation of the message or a problem with the reception and display of the message[/quote]
Creating a new message from these data doesn't reveal any display problems at all: What version of Pegasus Mail are we talking about? Do you have "fancy view" enabled on Tools => Options => Message reader? Did you try opening the message in a reader window and switching to or from plain text depending on the "fancy view" setting (shortcut "V")?
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
I'm running PMail 4.62 on Windows XP 64 bit & have "....display the fancy version" checked. Ok, I see what you mean by switching from plain to fancy view in the reader window by using "Shift + V". It works as advertised I'm guessing. I've never used that before. Thanks very much :)
[quote user="Trader"]Ok, I see what you mean by switching from plain to fancy view in the reader window by using "Shift + V". It works as advertised I'm guessing. I've never used that before. Thanks very much :)[/quote]
This isn't actually the solution but only a workaround: So I assume HTML display doesn't work properly, maybe I've already fixed this issue in the latest IERenderer version I'm testing at home: Please send me a personal mail (via IERenderer's About ... dialog's Contact link) so I can provide you with a test version. I'd also be interested in an unmodified test message, preferably forwarded as attachment or CNM file from your new mail directory (the filename is shown on the Message properties screen accessible via the right-click menu of the message, the new mail path can be found via Pegasus Mail's Help => About Pegasus Mail => Info screen).
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
Ok, I'll forward a copy of the message to your address as indicated at the bottom of the IE Renderer Help page. I'll send it a couple of ways, one as a forward email without any changes and one as an attachment. I've already downloaded the latest version of the Renderer thinking that might clear this up, but to no effect.
Thank you for the help. I just wanted to let you know that I'm suddenly having the same problem, and it is fixed by using the shortcut "V" when I open an email that I can't see (I don't use the Preview feature). This just started yesterday out of the blue, where certain emails I open and nothing is there.
I didn't know it was a MIME issue, but my search of the archives turned up this thread. So now at least I know what to do when it happens, so I can read my email, but I don't have a clue about how to fix it.
[quote user="Victoria-nola"]I didn't know it was a MIME issue ...[/quote]
It's not a MIME issue (at least not the thread starter's issue), it's just another malformed HTML issue like in hundreds of cases before, the fix comes with a patched LibTidy version. If this doesn't fix your issue please forward a sample message like described earlier in this thread.
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
The libtidy patch does not fix the issue with me. Like others, this problem just started and it seems to be associated with the ISO-8859-1 char set. I've reviewed dozens of Emails in my inbox and UTF-8 renders just fine.
I've tried changing the default character set and this has no affect on incoming Emails. And when I send a fancy text Email from Pegasus to myself, it doesn't render either.
I am using IE 9.0.8112.16421 - Update version: 9.0.3 - There was an automatic update in the last several days when this all started. Could the issue be with IE?
Mike
P.S. - I posted info from Emails that render and Emails that don't in http://community.pmail.com/forums/thread/31758.aspx
[quote user="waterfordmike"]I am using IE 9.0.8112.16421 - Update version: 9.0.3 - There was an automatic update in the last several days when this all started. Could the issue be with IE?[/quote]
Maybe, maybe not, do you use the latest IERenderer? If this doesn't help either I need a sample message, like always.
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
Hi,
These recent issues sounds much like what I have been dealing with in this thread http://community.pmail.com/forums/thread/31758.aspx and turns out to be an issue related to AVG Confirmation Text being added to the emails.
Terry
[quote user="Terry in Oz"] These recent issues sounds much like what I have been dealing with in this thread http://community.pmail.com/forums/thread/31758.aspx and turns out to be an issue related to AVG Confirmation Text being added to the emails.[/quote]
So another one of these f*** AV (or malware) scanner issues ... (just had someone reporting crashes with PC Tools today) ...
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
Disabling AVG certification on incoming Email fixes the problem completely for me!
The only problem is that ALL of the Email already received is stored in a way that it won't render the HTML - even suggesting that Pegasus display the Email in a browser fails!
I've received a number of very important HTML Emails that are affected by this BS - is there any way to manually edit the Email to remove whatever AVS has modified?
Thanks in advance...
Mike
http://community.pmail.com/forums/thread/31758.aspx
User Terry reported in the thread how a modified message would work. Maybe edit or the source file might get you into the messages again.
[quote user="Jerry Wise"]User Terry reported in the thread how a modified message would work. Maybe edit or the source file might get you into the messages again. [/quote]
In short: Copy (or move) only these messages (this makes it easier to identify them if there are no other not broken ones) to your new mail folder, go to Help => About Pegasus Mail => Info to figure out the new mailbox path, open these messages (in CNM files) with a plain text editor (such as NotePad or Writer or Editor, whatever it's called on your system) and remove only this line from the various header sections in there: Content-Transfer-Encoding: quote-printable. To ensure you don't remove them where they are definititely required check the HTML section for any =3D combinations (this is the quoted-printable encoding of equal signs), if multiple ones exist in a message it's definitely quoted-printable encoded and should display fine the way it is, otherwise it would be safe to remove the respective header(s).
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
Just over a week ago the emails I receive from an API script on my website which sends me transaction notices were being assigned different headers in PMail as they are downloaded.
This in turn is resulting in the content of those emails not being displayed in the body of the email, but rather it is showing up as an email attachment which means I have to drill down to see the attachment and this is time consuming.
I'm not sure why this started all of a sudden, no changes had been made to PMail (v4.62 in WIN XP Pro SP3).
I have tried the shift-v suggestion and it does nothing. I have installed the LibTidy.dll patch and this did not resolve it either.
Previous to this issue the headers in one of the emails being sent to me by my API script looked like this:
================================================
Return-path: <userID@gator918.hostgator.com>
Envelope-to: me@mydomain.org
Delivery-date: Tue, 13 Dec 2011 11:04:55 -0600
Received: from userID by gator918.hostgator.com with local (Exim 4.69)
(envelope-from <userID@gator918.hostgator.com>)
id 1RaVmh-0003Bg-1z
for me@mydomain.org; Tue, 13 Dec 2011 11:04:55 -0600
To: me@mydomain.org
Subject: API Status Notification
X-PHP-Script: www.mydomain.com/checkout_cfm.php for 00.000.000.000
From: admin@mydomain.com
Content-Type: text/html
Message-Id: <E1RaVmh-0003Bg-1z@gator918.hostgator.com>
Date: Tue, 13 Dec 2011 11:04:55 -0600
X-PMFLAGS: 34079360 0 1 P9KP891U.CNM
================================================
After this issue began the headers being sent by the same script and server look like this:
================================================
Return-Path: <userID@gator918.hostgator.com>
Envelope-to:me@mydomain.org
Delivery-date: Fri, 30 Dec 2011 23:14:58 -0600
Received: from userID by gator918.hostgator.com with local (Exim 4.69) (envelope-from <userID@gator918.hostgator.com>) id 1RgrHV-0006fc-T7 for me@mydomain.org; Fri, 30 Dec 2011 23:14:57 -0600
To: <me@mydomain.org>
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157
X-SpamFlt-Status: Not Detected
X-KASFlt-Status: Version: 4.0.6
X-KASFlt-Status: Envelope from:
X-KASFlt-Status: Method: none
X-KASFlt-Status: Status: not_detected
X-KASFlt-Status: Rate: 0
Subject: API Status Notification
X-KASFlt-Status: DBG v.5. 1112, 462. R:1,128,128,4,1,128,1,128,0. M:2,22,59,74,163,190,194, CF:0,290,1. Date: -0600
X-KASFlt-Status: Profiles 28528 [Dec 30 2011]
X-PHP-Script: www.mydomain.com/checkout_cfm.php for 00.000.00.000
From: <admin@mydomain.com>
Message-ID: <E1RgrHV-0006fc-T7@gator918.hostgator.com>
Date: Fri, 30 Dec 2011 23:14:57 -0600
X-PMFLAGS: 167772290 0 1 PS3XIL30.CNM
===================================================
As you can see the headers are significantly different. It has been definitely traced to PMail as well through testing.
Any clues about why has this suddenly happened in PMail?
Is there anything I can do to get this fixed so I get headers like what are shown in the first set of headers above?
Either that or get PMail to display the data in the body of the email with either set of headers?
Changed the "fancy" setting also does not fix this although it does affect other thml email.
Thanks,
Simeon
The Mime Version header line is missing. The Microsoft MimeOLE line was produced by Microsoft Outlook.
It looks like the anti-spam tool Kasflt (Kaspersky), probably corrupted the incoming message. Try a different AV product.
Martin
[quote user="irelam"]
The Mime Version header line is missing. The Microsoft MimeOLE line was produced by Microsoft Outlook.
It looks like the anti-spam tool Kasflt (Kaspersky), probably corrupted the incoming message. Try a different AV product.
Martin
[/quote]
I do not use MS Outlook, how could it be involved?
Thanks for info on Kaspersky, did not realize it was changing headers, I can set it to leave these emails alone. I'll try that.
Simeon
The message was prepared by a Microsoft tool as shown on the header:
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 Typically this is Microsoft Outlook Express or one of the follow-on products (see Google articles on MimeOLE)
Both messages have missing Mime Version header and thus all html descriptors are undetected, ie: Content-Type: text/html etc
Martin
[quote user="irelam"]
The message was prepared by a Microsoft tool as shown on the header:
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 Typically this is Microsoft Outlook Express or one of the follow-on products (see Google articles on MimeOLE)
Both messages have missing Mime Version header and thus all html descriptors are undetected, ie: Content-Type: text/html etc
Martin
[/quote]
As it turns out Kaspersky was creating that Microsoft MimeOLE header.
I turned off the anti-spam feature in it and this stopped and content in these emails shows in the body again!
Perhaps I should have a Mime Version header added in my API script.
What would be a correct header for this?
Thanks for the assist.
Simeon
