[quote user="Henrik Rosenø"]

I have made a screen shot, so you can see what I mean, but since this forum does not allow larger than 64KB, I have had to crop it.

[/quote]

The issue ist the fileytpe-Checkbox below the filename-field. When (as seen in the screenshot) 'All Files' is selected, you have to provide the full name (eg. with extension). If another special fileytpye is shown, the extension would be appended if not already present (with the seemingly curious, but in final conclusion logical result, that you when you see eg. 'Text files (*.txt)' you cannot save a file 'Hugo.TXT.TXT').

What kind of filetypes are checkable in this combo-box decides the creater of this box - Pegasus in fact. But Pegasus cannot know what kind of attachment you want to send - therefore it set 'All Files'.

If you just select an existing file Windows will know about that's filetype and showing it or not depending on it's own settings as posted, and therefore just selecting/clicking/enter will give you the file with extension. But if you manually enter a name whether Windows nor Pegasus will know what extension you mean else you do supply it too and therefore use the pure name without extension.

In that special event I thing Pegasus could guess the filetype (you've selected the attachement out of your mail) and could offer this extension selected as default, but should offer 'All Types' too (are you sure that EVERY attachment you get has the CORRECT extension??).

Hope this will clarify all [:)]

Hi everybody!

I am not sure whether this is a problem with Pegasus Mail v.4.62 or Windows 7 Home Premium (64 bit)?

I don't think I have ever had this problem under Win XP. Here it goes:

When I want to save an attachment, I get a window called "Export to which file?", but it doesn't show the file extension. 

If I just press Enter, the file is saved WITH its file extension, but if I change the name, it is saved WITHOUT the file extension!

Can anyone help me with this strange problem?

Best regards,

Henrik

[quote user="Henrik Rosenø"]If I just press Enter, the file is saved WITH its file extension, but if I change the name, it is saved WITHOUT the file extension![/quote]

Only if you don't keep the extension - and I wouldn't expect anything else, would you?

[quote user="idw"]

[quote user="Henrik Rosenø"]If I just press Enter, the file is saved WITH its file extension, but if I change the name, it is saved WITHOUT the file extension![/quote]

Only if you don't keep the extension - and I wouldn't expect anything else, would you?

[/quote]

I don't think you understand what I am saying.

In Win XP the field with the filename showed the whole filename, including the file extension, but not here on Win 7!

[quote user="Henrik Rosenø"]In Win XP the field with the filename showed the whole filename, including the file extension, but not here on Win 7![/quote]

Sure it does, at least here on my Windows 7: Can you please provide a screenshot of what you're talking about? What is "the field with the filename"? And what does this have to do with changing the filename? Does it happen with all attachments or with certain ones only?

There is a setting in win7-64 to hide known extensions which is set that way by default. I had to change it on my win7 system. I did not think it actually had any effect on WinPM-32 but it might if a standard MSWindows api is involved.  I don't specifically know how or where or when I changed that setting but I'm sure it was withing the first 24 hours after I started using this machine back in October.

[quote user="idw"]

[quote user="Henrik Rosenø"]In Win XP the field with the filename showed the whole filename, including the file extension, but not here on Win 7![/quote]

Sure it does, at least here on my Windows 7: Can you please provide a screenshot of what you're talking about? What is "the field with the filename"? And what does this have to do with changing the filename? Does it happen with all attachments or with certain ones only?

[/quote]

I have made a screen shot, so you can see what I mean, but since this forum does not allow larger than 64KB, I have had to crop it.

[quote user="idw"]And what does this have to do with changing the filename? Does it happen with all attachments or with certain ones only?[/quote]

Can you please answer these two questions as well? And if this only affects certain files or messages we'll need a sample message (a link to my email address can be found in IERenderer's About ... dialog), either as CNM file )from the new mail directory) or attached to a new message without any editing.

Problem solved!!

The file extensions were also missing (next to the file names) in Windows Explorer and Windows Pathfinder (I guess that's the English names), so I searched for "show filetype" in the windows help system, and found "Folder settings" (again my translation). Here I removed the checkmark next to "Hide filetype names for known filetypes".

That solved the problem!

I guess I will always regard MS-Windows as very weird...! :-(

And sorry for wasting your time!

[quote user="Henrik Rosenø"]The file extensions were also missing (next to the file names) in Windows Explorer and Windows Pathfinder (I guess that's the English names), so I searched for "show filetype" in the windows help system, and found "Folder settings" (again my translation). Here I removed the checkmark next to "Hide filetype names for known filetypes".[/quote]

So Jerry's suggestion was right: Changing this setting is usually one of the first things I do on a new machine for preventing file extension fraud attempts, that's why I didn't think of it.

[quote user="idw"]

[quote user="Henrik Rosenø"]The file extensions were also missing (next to the file names) in Windows Explorer and Windows Pathfinder (I guess that's the English names), so I searched for "show filetype" in the windows help system, and found "Folder settings" (again my translation). Here I removed the checkmark next to "Hide filetype names for known filetypes".[/quote]

So Jerry's suggestion was right: Changing this setting is usually one of the first things I do on a new machine for preventing file extension fraud attempts, that's why I didn't think of it.

[/quote]

Yes!

But it's been a long time since I last got a new PC, and I couldn't imagine that the user has to change a Windows setting to prevent Windows from destroying filenames....!!!!

I guess I would call it a bug and Microsoft would call it "a feature".... :-) 

- Henrik

[quote user="Henrik Rosenø"][quote user="idw"]

[quote user="Henrik Rosenø"]The file extensions were also missing (next to the file names) in Windows Explorer and Windows Pathfinder (I guess that's the English names), so I searched for "show filetype" in the windows help system, and found "Folder settings" (again my translation). Here I removed the checkmark next to "Hide filetype names for known filetypes".[/quote]

So Jerry's suggestion was right: Changing this setting is usually one of the first things I do on a new machine for preventing file extension fraud attempts, that's why I didn't think of it.

[/quote]

Yes!

But it's been a long time since I last got a new PC, and I couldn't imagine that the user has to change a Windows setting to prevent Windows from destroying filenames....!!!!

I guess I would call it a bug and Microsoft would call it "a feature".... :-) 

- Henrik

I have mentioned this to a 'Microsoft partner', and he is quite sure that the error is within Pegasus, but since I cannot find a bug-report-forum here on the website,

I have started a new thread with the headline "Pegasus bug: File extension lost when saving attachments".

- Henrik Rosenø

[quote user="Henrik Rosenø"]I have mentioned this to a 'Microsoft partner', and he is quite sure that the error is within Pegasus, but since I cannot find a bug-report-forum here on the website,

I have started a new thread with the headline "Pegasus bug: File extension lost when saving attachments".[/quote]

How likely is this to be a Pegasus Mail bug if nobody else complained about it in more than ten years?

Edit: Ok, let me correct myself: Since it's easily duplicatable by toggling the respective folder option this is clearly a Windows issue, not a Pegasus Mail issue!

BTW: There's no need to create another thread for reporting possible bugs: Since several beta testers are involved here you can rest assured that real bugs will be forwarded to David Harris.

[quote user="idw"]

[quote user="Henrik Rosenø"]I have mentioned this to a 'Microsoft partner', and he is quite sure that the error is within Pegasus, but since I cannot find a bug-report-forum here on the website,

I have started a new thread with the headline "Pegasus bug: File extension lost when saving attachments".[/quote]

How likely is this to be a Pegasus Mail bug if nobody else complained about it in more than ten years?

Edit: Ok, let me correct myself: Since it's easily duplicatable by toggling the respective folder option this is clearly a Windows issue, not a Pegasus Mail issue!

BTW: There's no need to create another thread for reporting possible bugs: Since several beta testers are involved here you can rest assured that real bugs will be forwarded to David Harris.

Dear idw

I am not in any way associated with Microsoft (or David Harris), so I cannot know what creates the extension-problem. The Microsoft partner says that you can save files with the extension without having to see it in every other program, so it must necessarily be a Pegasus-issue. But you don't need to answer this message for my sake. This will be my last message on the subject.

And if this message appears as one big paragraph, then it's because there is also a strange problem with this forum...

Best regards,

Henrik Rosenø

[quote user="Henrik Rosenø"]The Microsoft partner says that you can save files with the extension without having to see it in every other program, so it must necessarily be a Pegasus-issue.[/quote]

Ok, now I understand what exactly you mean and will forward it to David Harris.