Community Discussions and Support
Wrong Reply To Address

Thanks very much Brian.  I did as you suggested and people receiving my e-mail are able to reply automatically. 

I'm not sure what went wrong, or how it got fixed, but all is good!

Tom

 

<p>Thanks very much Brian.  I did as you suggested and people receiving my e-mail are able to reply automatically.  </p><p>I'm not sure what went wrong, or how it got fixed, but all is good!</p><p>Tom </p><p> </p>

Hi, I'm using v. 4.61 (Win32).  Everything was working great until yesterday.  I'm switching to another IPS and wanted to make the e-mail address there the default address, so made changes yesterday, and obviously screwed up something.

My e-mail address should be formatted as:  [myname]@shaw.ca.

But the "Send Reply To:" has this as:  [myname].shaw.ca@prod.shaw.ca

I searched and found another post on this topic.  The advice was to go to Tools/Options/outgoing mail/sending mail and then type in the correct address in the box labelled "Default "reply-to" address.

I did that.  It now reads [myname]@shaw.ca.

But that didn't fix the problem, which continued.

 Finally, I closed down the program, and then ran it again.  The box under Default "reply-to" address still reads:  [myname]@shaw.ca.

Now "Send Reply To:" is correct:  [myname].shaw.ca@prod.shaw.ca

 But when I hit reply, nothing is inserted in the "To:" field of the new message.

Any suggestions very welcome!  Thanks, Tom

 

<p>Hi, I'm using v. 4.61 (Win32).  Everything was working great until yesterday.  I'm switching to another IPS and wanted to make the e-mail address there the default address, so made changes yesterday, and obviously screwed up something. </p><p>My e-mail address should be formatted as:  [myname]@shaw.ca.</p><p>But the "Send Reply To:" has this as:  [myname].shaw.ca@prod.shaw.ca</p><p>I searched and found another post on this topic.  The advice was to go to Tools/Options/outgoing mail/sending mail and then type in the correct address in the box labelled "Default "reply-to" address.</p><p>I did that.  It now reads [myname]@shaw.ca.</p><p>But that didn't fix the problem, which continued.</p><p> Finally, I closed down the program, and then ran it again.  The box under Default "reply-to" address still reads:  [myname]@shaw.ca.</p><p>Now "Send Reply To:" is correct:  [myname].shaw.ca@prod.shaw.ca</p><p> But when I hit reply, nothing is inserted in the "To:" field of the new message. </p><p>Any suggestions very welcome!  Thanks, Tom </p><p>  </p>

This makes sense if you sent the message to yourself.  Pegasus Mail excludes your address in replies.  Do you have a gmail or yahoo account that you could send a test message to?  If not, use someone you know to send a test message to and test a reply.

<p>This makes sense if you sent the message to yourself.  Pegasus Mail excludes your address in replies.  Do you have a gmail or yahoo account that you could send a test message to?  If not, use someone you know to send a test message to and test a reply. </p>
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft