Community Discussions and Support
Deleting identities

[quote user="tpecotic"]thank you for your response. It has been a great help but the process is not transparent enough.


[/quote]

1. While in the default Identity go to Tools | Internet Options | Receiving.

You will see a check box that enables all Identities to be checked when polling for new mail.

Currently this is probably checked.  You can uncheck it and only the enabled servers in the default identity will be polled.

2. Go to Tools | Identities and delete any Identities you no longer require.

3. If the problem persists become each Identity in turn and while in each, go to Tools | Internet Options | Receiving, to locate the old definition. If you need that Identity replace the definition with something current so it continues to function.

 

 

<p>[quote user="tpecotic"]thank you for your response. It has been a great help but the process is not transparent enough.</p><p> [/quote]</p><p>1. While in the default Identity go to Tools | Internet Options | Receiving.</p><p>You will see a check box that enables all Identities to be checked when polling for new mail.</p><p>Currently this is probably checked.  You can uncheck it and only the enabled servers in the default identity will be polled. </p><p>2. Go to Tools | Identities and delete any Identities you no longer require.</p><p>3. If the problem persists become each Identity in turn and while in each, go to Tools | Internet Options | Receiving, to locate the old definition. If you need that Identity replace the definition with something current so it continues to function. </p><p> </p><p> </p>

I have changed providers and therefore my email address, However despite deletions pegasus mail keeps checking the old email address. It gives a pop3 address error i.e. can not log on. This is annoying and time wasting. How do i delete thi profile that keeps being checked when set to default.

Thank you for any help,

 

Tony P.

<p>I have changed providers and therefore my email address, However despite deletions pegasus mail keeps checking the old email address. It gives a pop3 address error i.e. can not log on. This is annoying and time wasting. How do i delete thi profile that keeps being checked when set to default.</p><p>Thank you for any help,</p><p> </p><p>Tony P. </p>

Tools | Internet Options | Receiving | Remove.

To completely remove, click Add and delete that particular definition.

<p>Tools | Internet Options | Receiving | Remove.</p><p>To completely remove, click Add and delete that particular definition. </p>

Thank you very much for the response. Yes this works in some  cases but unfortunately in this particular case I get a message stating that the identity can not be deleted because it si being used by another profile.

Thank you very much for the response. Yes this works in some  cases but unfortunately in this particular case I get a message stating that the identity can not be deleted because it si being used by another profile.

In which case you need to look at your Identities and determine which is using this pop3 setting.

You can also look at the pop definitions in your mail folder (Files with the file name starting with POP and having the PND file extension, viewable with Notepad) and delete it there.

However it is probably a better idea to clean up your Identities to save further problems arising. 

<p>In which case you need to look at your Identities and determine which is using this pop3 setting.</p><p>You can also look at the pop definitions in your mail folder (Files with the file name starting with POP and having the PND file extension, viewable with Notepad) and delete it there.</p><p>However it is probably a better idea to clean up your Identities to save further problems arising.  </p>

thank you for your response. It has been a great help but the process is not transparent enough. I have used Pegasus for over 30 years and still believe it is by far the best email software around.

thank you for your response. It has been a great help but the process is not transparent enough. I have used Pegasus for over 30 years and still believe it is by far the best email software around.
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft