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PMAIL Shuts Down at the end of the set up procedure

Since I had a hang this morning due to an email with a  large attachment file being downloaded, I cannot start PMAIL up.  The normal setup sequence is carried out right up to the opening of the MAIL folder, that completes, then the program exits.  When the large email was hanging Pegasus, I went into the POP3 option to see which email was causing the error..  I found it, and when I tried to delete it, everything froze.  I rebooted, and now have this problem.  I'm guessing that it is an "in use" lock file file somewhere.  Any suggestions as to which one?  There are no zero size files in the PMAIL/MAIL/<user> directory.

 

 

&lt;p&gt;Since I had a hang this morning due to an email with a&amp;nbsp; large attachment file being downloaded, I cannot start PMAIL up.&amp;nbsp; The normal setup sequence is carried out right up to the opening of the MAIL folder, that completes, then the program exits.&amp;nbsp; When the large email was hanging Pegasus, I went into the POP3 option to see which email was causing the error..&amp;nbsp; I found it, and when I tried to delete it, everything froze.&amp;nbsp; I rebooted, and now have this problem.&amp;nbsp; I&#039;m guessing that it is an &quot;in use&quot; lock file file somewhere.&amp;nbsp; Any suggestions as to which one?&amp;nbsp; There are no zero size files in the PMAIL/MAIL/&amp;lt;user&amp;gt; directory.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

> Since I had a hang this morning due to aan email with a  large
> attachment file being downloaded, I cannot start PMAIL up.  The normal
> setup sequence is carried out right up to the opening of the MAIL
> folder, that completes, then the program exits.  When the large file
> was hanging Pegasus, I went into the POP3 option to see which file was
> causing the error..  I* found it, and when I tried to delete it,
> everything froze.  I rebooted, and now have this problem.  I'm
> guessing that it is an "in use" lock file file somewhere.  Any
> suggestions as to which one?  There are no zero size files in the
> PMAIL/MAIL/<user> directory. 

Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  

It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.

&lt;div&gt;&amp;gt; Since I had a hang this morning due to aan email with a &amp;nbsp;large&lt;/div&gt;&lt;div&gt;&amp;gt; attachment file being downloaded, I cannot start PMAIL up. &amp;nbsp;The normal&lt;/div&gt;&lt;div&gt;&amp;gt; setup sequence is carried out right up to the opening of the MAIL&lt;/div&gt;&lt;div&gt;&amp;gt; folder, that completes, then the program exits. &amp;nbsp;When the large file&lt;/div&gt;&lt;div&gt;&amp;gt; was hanging Pegasus, I went into the POP3 option to see which file was&lt;/div&gt;&lt;div&gt;&amp;gt; causing the error.. &amp;nbsp;I* found it, and when I tried to delete it,&lt;/div&gt;&lt;div&gt;&amp;gt; everything froze. &amp;nbsp;I rebooted, and now have this problem. &amp;nbsp;I&#039;m&lt;/div&gt;&lt;div&gt;&amp;gt; guessing that it is an &quot;in use&quot; lock file file somewhere. &amp;nbsp;Any&lt;/div&gt;&lt;div&gt;&amp;gt; suggestions as to which one? &amp;nbsp;There are no zero size files in the&lt;/div&gt;&lt;div&gt;&amp;gt; PMAIL/MAIL/&amp;lt;user&amp;gt; directory.&amp;nbsp;&lt;/div&gt;&lt;div&gt; &lt;/div&gt;&lt;div&gt;Move all of the *.CNM files out of the new mail directory and try again. &amp;nbsp;It should now open normally. &amp;nbsp;You can then put the messages back one at a time until you find the problem message. &amp;nbsp;&lt;/div&gt;&lt;div&gt; &lt;/div&gt;&lt;div&gt;It&#039;s probaby going to be a really large message. &amp;nbsp;If you are using content control then I&#039;d recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.&lt;/div&gt;&lt;div&gt; &lt;/div&gt;
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